Gracias Roberto por tu review!

Dear AaronThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear OnusaThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Good afternoon Bruce,We are so sorry to hear the disturbance you had on your stay. I hope you went to see our night porter on reception for him to go see the guest's as we are here to help at anytime of your stay. If we are not made aware then there is nothing we could do to help.Sorry once again!Kind regards,The Regent Team

Dear DuncanThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear DarrenThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear AnthonyThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear BetsyThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear DanielWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

Dear AmandaThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear TravelerThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear TravelerThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear IsakThank you for your rating. We are very happy to see you enjoyed your stay at The Regent. We apologies for any noise that was interrupting your stay with us. We hope to see you again soon.Kind regardsThe Regent Team

Dear EllieThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear Achintya,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel and appreciate the time you took to share your feedback. We understand the importance of a good night's sleep, especially before a significant event like a Cambridge interview, and we deeply regret that your stay did not meet your expectations.We are genuinely sorry for the disturbance caused by the lack of sound insulation in your room, particularly from the guest staying above you. We recognize the impact this had on your ability to rest and understand the frustration it must have caused. Please be assured that we take your comments seriously, and we are actively working to address and improve the floor insulation to ensure a more peaceful stay for our guests in the future.We appreciate your positive remarks about the hotel's location, helpful staff, and the quality of our breakfast offerings. Your feedback on these aspects is valuable to us, and we are pleased to hear that you found these elements of your stay enjoyable.Regarding your recommendation to stay on the 3rd floor for improved sound insulation, we want to assure you that we are already exploring solutions to enhance the overall guest experience, including addressing insulation issues. We are committed to making the necessary improvements to prevent a recurrence of the inconvenience you faced.We understand that your decision to return may be influenced by your recent experience, and we sincerely hope to have the opportunity to welcome you back in the future. Should you consider giving us another chance, please contact our reservations team directly, and we will do our utmost to ensure your next stay is a more comfortable and restful one.Once again, we apologize for the disruption to your stay and appreciate your understanding as we work to improve our accommodations. Thank you for bringing this matter to our attention, and we hope to have the chance to restore your confidence in our hotel.Kind Regards,The Regent.

Dear LiamThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear MichelThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear PaulThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear PaulThank you for your rating. We are very happy to see you enjoyed your stay at The Regent and hope to see you again soon.Kind regardsThe Regent Team

Dear Watches,Thank you so much for your positive review. We are very happy that you enjoyed your stay at The Regent.Hope you have a lovely day. Kind RegardsThe Regent.

Dear Lynda,Thank you so much for your positive feedback. We are very happy that you enjoyed your stay at The Regent hotel. We cant wait to welcome you back soon.Hope you have a lovely day.Kind Regards,The Regent.

Dear Latisha,Thank you for your positive review. We are really glad you have enjoyed your stay at The Regent and we hope to see you again soon.Kind Regards,The Regent Team.

Dear ValerieWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

Dear LisaWe are very sorry that your experience was not up to the expected standard. This is clearly not in line with our brand values. We thank you for taking the time to leave the feedback, which we will take on board to provide a better experience for future guests.Yours sincerelyThe Regent Team

Dear John,Thank you so much for your positive feedback. We will pass your kind comments on to the staff. Kind Regards,The Regent Team.

Thank you Alan! We hope to see you back again soon.

Thank you! We are glad you enjoyed your stay.

Thank you Ronny for the very kind review. We are so happy to hear you had a great visit! We hope to welcome you back again soon.

Thank you for your review and feedback we really appreciate it!

Thank you for the high rating! We hope you will visit us again soon.

Thank you Paul! We hope to welcome you back again vey soon.

Thank you Emma-Jade for your review and feedback. We are delighted to hear you loved our City Studio and so pleased you were impressed with the bathroom! We are very sorry to hear about your experience regarding the noise but appreciate you bringing it to our attention.

Thank you Neil for your feedback. I'm glad to hear you had a great experience with us! Thank you for your suggestion, we do usually have music in the breakfast area throughout the day. We hope you will visit us again.

Thank you! We hope you will visit us again soon.

Thank you for your review. We are glad you enjoyed your stay. We hope to welcome you back again soon.

I apologise we couldn't refunded your stay because you didn't found parking. Kind regards,

Thank you Richard! We will be sure to pass on this lovely review to the rest of our team. We can't wait to welcome you back again soon!

Thank you Richard for your review and feedback. It's good to hear you did have a pleasant stay. We apologise the breakfast wasn't what you expected but we can confirm our continental breakfast is included in our room rate. We do hope we can welcome you back again soon!

Thank you Craig! Come back again soon

Thank you Mark! We hope to see you again soon.

Hi there. We are so sorry to hear about this issue you faced whilst staying with us. This is not the kind of experience we wish any of our guests to have. Regarding your refund, we will investigate this as we take this very seriously. If you would like to speak with us directly about this distressing matter then do not hesitate to contact us via email or phone. Again, we are deeply sorry for this inconvenience.

I am sorry to hear you did not enjoy your stay Owen. We would love to hear your feedback so we can grow as a company.

Hi Valeria. I am sorry to hear you didn't have an enjoyable stay with us. We would love to hear your feedback and what we can improve on.

Thank you for your high rating!

Thank you Debra for your review. We are happy you enjoyed your stay!

Thank you Thomas for your very kind review. We are delighted to hear you had a pleasant stay with us and made use of our facilities. We will be sure to let our staff know you were impressed! We hope we can welcome you back again very soon!