Dear PaulThank you for your rating. RegardsSiva

Dear AndrewThank you for your feedback. We're glad you appreciated the character of the building and our grounds. We apologize for the issues with the room furnishings and the breakfast service. We're addressing these concerns to improve our guest experience. Your comments are invaluable to us, and we hope to have the opportunity to better serve you in the future.Best WishesSiva Santhanam

Dear ToyinWe're glad to hear you appreciated the attitude of our staff! Thank you for your positive feedback, and we hope to welcome you back soon.Best WishesSiva Santhanam

Dear PaulThank you for your rating.Kind RegardsSiva

Dear LauraThank you for your 5 star ratingBest WishesSiva Santhanam

Dear WahadThank you for choosing to stay with us again! We're thrilled that you had another enjoyable experience and found our staff exceptional. Your feedback regarding the water fountain is duly noted, and we'll ensure it's addressed. We appreciate your loyalty and look forward to welcoming you back for your next stay!Best WishesSiva Santhanam

Dear PaulaThank you for your feedback! We're delighted to hear that you found your stay comfortable, clean, and good value. We appreciate your kind words and hope to welcome you back again in the future.Best WishesSiva Santhanam

Dear James,Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with our hotel. Please accept my sincere apologies for the shortfalls experienced on this occasion.

Thankyou so much for taking the time to leave a review, it was a pleasure to read you highly rated the service from the team, this sort of feedback is so valued by our team here as it is so rewarding when one's efforts have been noted.I have noted your feedback and will ensure that this is followed up with the team.Thank you once again, and I hope that we will have the opportunity to welcome you back again

Dear Joseph,Many thanks for your review. As you have experienced, we are very passionate and committed to delivering the highest standards of service, quality and customer care which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back in the near future.

Dear NatalieThank you for sharing your feedback with us. We apologize for any disappointment caused by the lack of fulfillment of the special birthday celebration request for your youngest daughter's 10th birthday. We understand the importance of such requests and will address this with our team to ensure better communication and execution in the future. We're glad to hear that the reception staff were helpful and professional, and we appreciate your comments about the room. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best WishesSiva

Dear ToniThank you for your score. Best WishesSiva

Dear BarryThank you for your feedback. We're sorry to hear that your experience at the hotel was just okay and that aspects such as breakfast and the bed size did not meet your expectations. We appreciate your comments about the hotel's appearance and will take them into consideration for improvements. We're glad to hear that you found the area surrounding the hotel to be nice overall. We hope to have the opportunity to welcome you back for a better experience in the future.Best WishesSiva Santhanam

Dear WilliamThank you for rating. Best WishesSiva

Dear Geoffrey We apologize that your stay did not meet your expectations. Please feel free to let us know if there is anything we could have done to improve your experience. Your feedback is important to us.Best WishesSiva

Dear AsifThank you for your rating.Kind RegardsSiva Santhanam

Dear Ms A CThank you for your feedback. We appreciate your comments about the historic charm of our hotel, although we apologize for any signs of aging. We're glad to hear that you found it to be a nice place to stay overall. We'll take note of your feedback regarding the spa facilities and the lack of robes for guests without treatments booked. It's great to hear that you enjoyed your well-equipped room and found the staff to be friendly. We apologize for any inconvenience caused by the lack of lifts, and we'll strive to improve accessibility for all guests. Thank you for sharing your experience with us, and we hope to welcome you back again in the future.Best WishesSiva

Dear LornaWe sincerely apologies for your disappointing experience during your stay. We're deeply concerned about the issues you've raised and are taking immediate steps to address them. Your feedback is invaluable, and we are committed to ensuring that such situations do not occur again in the future. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

Dear AnonymousWe apologize for the inconvenience you experienced during your stay. Your feedback is essential, and we're addressing the issues with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a better experience in the future.Best RegardsSiva Santhanam

Dear GuyThank you for your positive comments on our staff and food. We apologize for the discomfort you experienced due to the hotel interiors and cold during your stay. Your feedback is important, and we'll address the heating issue to ensure a more comfortable environment. We appreciate your understanding and hope to have the chance to welcome you back for an improved experience.Best WishesSiva

Dear LeeThank you for sharing your enthusiasm! We're thrilled to hear that you loved the spa. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for more spa experiences in the future.Best WishesSiva Santhanam

Dear AnonymousThank you for your feedback. We're glad to hear you enjoyed your stay. We apologize for any inconvenience caused by the long walk for a disabled person. Your input is valuable, and we'll take it into consideration to enhance accessibility for all our guests. We appreciate your understanding and hope to welcome you back for another pleasant stay.Best WishesSiva Santhanam

Dear LiamThank you for your 5 star rating. RegardsSiva Santhanam

Dear DavidThank you for your rating. On your next visit we will aim to achieve 5 out of 5. RegardsSiva Santhanam

Thank you for sharing your positive experience with us! We're thrilled you enjoyed our breakfast options and found our dining staff pleasant and helpful. We appreciate your feedback on the room size and bathroom, and we're committed to continuous improvement. We hope to welcome you back for another pleasant stay in the future!Best regards,

Dear JamesThank you for your kind words! We're delighted to hear you enjoyed your stay and had a great experience with your room. We look forward to welcoming you back for another enjoyable stay.Best regards,

Dear SatpalThank you for your Rating.RegardsSiva

Dear MatthewThank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We regret the disturbances caused by noise and the shortage of staff. Your observations are valuable, and we assure you that we are actively working to address these issues and improve our services. We appreciate your acknowledgment of our good facilities and the helpfulness of the available staff.We hope to have the opportunity to welcome you back and provide a much-improved experience.Best WishesSiva

Dear PaulThank you for your positive feedback on our evening meal—we're delighted you enjoyed it. We appreciate your input on the breakfast experience and will certainly look into improving the full English. Your insights are valuable, and we hope to welcome you back for an even better stay.Best WishesSiva

Dear RitaThank you for your rating.Best Regards

Dear JohnThank you for sharing your experience. We apologize for any inconvenience caused by the behavior of other guests and the toilet flush issue. We appreciate your understanding and hope to have the chance to welcome you back for a more enjoyable stay.Best WishesSiva

Dear ToniWe appreciate your feedback and apologize for any inconvenience caused during your stay. Rest assured, we take your comments seriously and will address staffing issues to enhance our service. We value your insights and hope to have the opportunity to provide an improved experience in the future.Best Regards

Dear PeterThank you for your kind words! We're thrilled to hear you had a positive experience with our staff, particularly Bozena and Rosa from the breakfast team. We appreciate your recognition and look forward to welcoming you back.

HiThank you for your rating. Kind RegardsSiva

HiThank you for your rating. Kind RegardsSiva

Dear KeithThank you for your kind words! We're delighted you had a wonderful stay and appreciated our excellent facilities and dedicated staff. We hope to welcome you back soon for another fantastic experience.Best WishesSiva

Dear ColinThank you for your feedback. We appreciate your positive comments about our place and rooms. We're sorry to hear about your disappointment with the breakfast changes. Your feedback is valuable, and we'll certainly review and improve our offerings to bring back the quality you enjoyed in the past. We hope to have the opportunity to welcome you back for a better experience in the future.Best Wishes

Dear JoshThank you for your kind words! We're delighted to hear that you enjoyed your stay and our staff made it a great experience. We look forward to welcoming you back soon!Best WishesSiva

Dear JoannaThank you for your rating. Kind RegardsSiva

Dear Tony GThank you for your kind words about our property and the lounge food. We appreciate your feedback about the breakfast and service in the lounge. We'll work on improving these aspects to ensure a more enjoyable experience during your next visit. Your input is valuable, and we hope to welcome you back soon. Best WishesSiva Santhanam

Dear AngelaThank you for your rating and I am glad that everything was up to your expectation. Kind RegardsSiva

Dear LucasThank you for your rating. Kind RegardsSiva

Dear C D SIviterThank you for your review. We're delighted to hear that our staff left a positive impression on your visit, and we appreciate your feedback regarding the size and condition of our facilities. We continuously strive to improve our guest experience, and your comments will help us in our efforts to provide a more comfortable and updated environment. We hope you had a memorable reunion and birthday celebration with your family despite these concerns and look forward to welcoming you back in the future.Best WishesSiva Santhanam

Dear GarethThank you for your kind review! We're thrilled to hear that you enjoyed the beauty of our historic building and its original features during your stay. We hope to welcome you back for another wonderful experience in the future.Best Wishes Siva Santhanam

Dear DamianThank you for your feedback. We appreciate your comments and will take them into consideration as we work on improvements. We understand your concerns about bar prices and will review our pricing to ensure a more reasonable experience for our guests. We hope you had an overall pleasant stay and look forward to serving you again.Best WishesSiva Santhanam

Dear IanThank you for your honest feedback. We're sorry to hear about your experience, and we appreciate your input regarding the furnishings and breakfast. Rest assured, your comments have been noted, and we will take them into consideration as we strive to improve our services and facilities. We hope you'll give us another opportunity to exceed your expectations in the future.Best WishesSiva Santhanam

Dear Man Yiu IvanThank you for your feedback. We appreciate your positive comments about our hotel environment. We are aware of the issues you mentioned and are actively working on improvements. We apologize for any inconvenience caused by the condition of the sofa and the absence of a lift. Your input helps us enhance our guest experience. Best Wishes, Siva Santhanam

Thank you for your review. I do hope that we will have the opportunity to be of service to you again in the near future.

Dear MartinThank you for your rating.