Dear Maro,Thank you for your feedback. We appreciate your business. I understand you didn't like the early check in fee however We are a very small Boutique hotel, and we are known for wedding destination and many guest travel all over the world to visit us here. We have guest trying to check in early and there are times we couldn't check everyone in, and it became an issue. We only have 34 rooms so it's hard to get everyone that is requesting an early check in and that is why we now provide the service if guest choose to take the service, we can expedite that request. We understand that some guest may not want the service and that's ok it's a optional if a guest really needs a early check in. Check out is 11-12 and we need to clean our rooms and inspect all rooms, and this is a time process for us to get rooms turned around. I hope you will reconsider staying with us, but we do understand if you chose another Hotel. Thank you again for your feedback.

Thank you

Dear David,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience you faced due to the noise disturbances in room 110 during your stay. It deeply concerns us to learn that you were unable to enjoy a restful sleep on four out of the seven nights.Please know that we take guest feedback very seriously, and we have already initiated a thorough investigation into the root cause of the noise issues. While we appreciate that our staff made efforts to address the problem during your stay, we understand that the recurrence of the noises was disappointing.We are delighted to hear that despite this setback, you found our staff to be friendly and helpful, and that you enjoyed our facilities, including the heated jacuzzi, pool, and gym. We also take pride in our hotel's location and are pleased to hear that it added to your overall experience.Moving forward, we are committed to taking the necessary steps to ensure that our guests have a comfortable and enjoyable stay. We will be implementing additional measures to address the noise concerns in room 110 and prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a truly relaxing and memorable stay.Thank You,MicheleHotel Manager

Thank you so much for your feeback. We hope to welcome you back another time!

Thank you for your feedback! We are so glad you enjoyed your stay here with us. We look forward to welcoming you back in the future.

Thank you so much for your feeback! We hope to welcome you back.

Thank you so much for your feeback. We hope to welcome you back another time!

Thank you so much for your feeback we are so glad to hear you enjoyed our hotel. We hope to welcome you back soon.

Thank you so much for your feeback. We are so glad to hear that the staff was helpful to you. We hope to welcome you back another time.

Thank you so much for your feeback! We hope to welcome you back.

Thank you so much for your feeback! We are so glad to hear you enjoyed our hotel. We hope to welcome you back in the future.

Thank you so much for your feeback. We hope to welcome you back another time.

Thank you so much for your feeback! We hope to welcome you back in the near future.

Thank you so much for your feedback, we are glad to hear you enjoyed our hotel! We hope to welcome you back another time.

Thank you so much for your feedback, we are glad to hear you enjoyed our hotel! We hope to welcome you back another time.

Thank you so much for your feedback, we are glad to hear you enjoyed our hotel! We hope to welcome you back another time.

Thank you so much for your feeback! We are so happy to hear that our staff was able to assist you throughout your stay. We are so glad that you enjoyed your stay. We hope to welcome you back in the near future.

Thanks for staying with us. We appreciate your feedback!

Thank you so much for your feeback! We hope to welcome you back in the near future.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback. We look forward to your next visit here with us.

Thank you for your feedback. We hope to welcome you again soon!!

Thank you

Thank You

Thank you so much for your feedback, we are glad to hear you enjoyed our hotel! We hope to welcome you back another time.

Looks like we were not a fit.

Thank you for your feedback we hope to welcome you back soon.

Thank you so much for your feedback we hope to welcome you back another time!

Thank you so much for your feeback! We hope to welcome you back another time.

We apologize we did not meet you expectations. As you can see from our reviews our guest normally love our hotel maybe just not a fit for you. Thank you for your feedback

Thank you !!

Thank you so much for your feedback we are glad to hear you enjoyed your stay! We hope to welcome you back another time.

Thank you so much for your feeback. I am sorry to hear you experienced road noise. I see you booked our king balcony which is on that side of the hotel. We always recommend our mountain side to guest who prefer the quieter side. We hope to welcome you back!

Thank you so much for your feedback! We hope to welcome you back in near future.

Thank you so much for your feedback! We hope to welcome you back in near future.

Thank you for your feedback and I hope to welcome you back soon.

Thank you so much for your feedback. We hope to welcome you back soon!

Thank you for choosing Best Western, we are glad to hear you enjoyed your stay with us. Thank you for your feedback we hope to welcome you back another time!

Thank you for choosing Best Western, we are glad to hear you enjoyed your stay with us. Thank you for your feedback we hope to welcome you back another time!