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Opiniones sobre Best Western Strathmore Inn

3.5 out of 5
Best Western Strathmore Inn
550 Highway #1, Strathmore, AB

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 394 de 958 opiniones" "
Evaluación: 8 - Bueno. 400 de 958 opiniones" "
Evaluación: 6 - Aceptable. 110 de 958 opiniones" "
Evaluación: 4 - Mediocre. 36 de 958 opiniones" "
Evaluación: 2 - Terrible. 18 de 958 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención
Needs an update to the property and rooms.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Maaz

Viajó con su familia
Le gustó: Personal y atención, servicios
Couch was filthy
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Gail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nichoal

Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jeff

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was nice, neat and tidy. Love having direct access to my room from the outside instead of having to go through the main entrance. Need that feature on many more hotels and it's something I look for now. No need for baggage carts and elevators.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Pauline

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great with the exception of the toilets
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Karin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Shower head was not great but all was clean
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A great place to stay when visiting Strathmore!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hockey tournament parents
We stayed during a hockey tournament! So many people. Still managed to sleep well. Front desk allows many things!
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Leanne

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Mathew

Se hospedó 3 noches en enero de 2024

2/10 Terrible

kinderbir

Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Neeraj M el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly

10/10 Excelente

Jeff

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was fine staff was great but the fire alarm went off at 115 am and was still ringing at 2am so i packed my bags and left to another hotel. I was informed i could not get my money back because i paid through an app. I will be booking direct from now on.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kathleen

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Neeraj M el 16 ene. 2024
Thankyou for your kind review

4/10 Mediocre

Lloyd

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
The check in process was painfully slow, not enough towels in the rooms and pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Neeraj M el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night in Strathmore
Se hospedó 1 noche en diciembre de 2023
Respuesta de Neeraj M el 16 ene. 2024
thankyou for your positive feedback

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front staff were extremely proficient, friendly, and accommodating. The room was well cleaned, with a comfortable bed. The only thing I could recommend would be to replace the outlets, as they are worn and loose. Not worth dropping a star for though. Thanks!
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Bevon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Neeraj M el 16 ene. 2024
Thankyou for your kind words

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Devon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Neeraj M el 16 ene. 2024
Thankyou for your kind feedback

8/10 Bueno

Derek

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Older property but has been reasonably maintained.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Neeraj M el 16 ene. 2024
thankyou for your respond

4/10 Mediocre

Lance

Se hospedó 2 noches en diciembre de 2023
Respuesta de Neeraj M el 16 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly

6/10 Aceptable

Tim

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback. Your feedback will definitely help staff moral. We will consider your review for improvement

8/10 Bueno

Catherine

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean , breakfast was good. Easy to park and to go back on the roads.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback

10/10 Excelente

Shivon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean.
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback

10/10 Excelente

Lianne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy access,quick checkin and checkout
Se hospedó 3 noches en septiembre de 2023
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback

10/10 Excelente

DANIEL

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
clean nice staff lots of parking, easy to get to right off the trans canada
Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback

4/10 Mediocre

Vicky

No le gustó: Limpieza, estado de la propiedad e instalaciones
Stains on bedspread. Elevator not working, had to haul suitcases down a flight of stairs. Pair of socks found on breakfast counter. Two male staff members were excellent. One female staff member rude and not helpful.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Neeraj M el 25 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately we do not have Elevator in our property and we do provide assistance with hauling the luggage as if required. Furthermore, I have personally noted your housekeeping concern and would like to assure you that it does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly

8/10 Bueno

Fiona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The family room was amazing
Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 24 sept. 2023
Thankyou very much for your kind review

8/10 Bueno

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Facility was clean, environment was safe and the breakfast was good. Staff were friendly and helpful.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Neeraj M el 24 sept. 2023
Thankyou very much for your kind review

2/10 Terrible

Ron

Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 7 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly

2/10 Terrible

Faith

Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 7 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great stay. Building is old but still in good condition. The staff was amazing. Breakfast was decent but the dining area is small for the number of guests staying there.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 5 nov. 2023
Thankyou for your kind review and feedback. Your feedback will definitely help staff moral.

10/10 Excelente

Rosa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service
Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 24 sept. 2023
Thankyou very much for your kind review

10/10 Excelente

Cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good price and customer service
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Adam

Se hospedó 1 noche en septiembre de 2023
Respuesta de Neeraj M el 24 sept. 2023
Thankyou very much for your kind review

8/10 Bueno

Gerard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great to deal with
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

sarabjeet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall good
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Manjot

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good and clean
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Jennifer

Le gustó: Servicios
Plug didn’t work in tub. Hotel had very few cars, but wanted to move me from 1 st floor to 3rd floor. No offer to help me even though saw I had a disability. I ended up pushing a bunch of plastic down the drain. Tried to fill tub with hot water. Got a third of tub fill before the water turned cold. Still no hot water after half hour. No handle to help to get out of tub
Se hospedó 2 noches en agosto de 2023
Respuesta de Neeraj M el 25 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly

8/10 Bueno

Osman

Le gustó: Limpieza, estado de la propiedad e instalaciones
service was poor but the hotel was excellent. Bed was clean. All the parking was easy. Access. breakfast was OK.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Michael

Le gustó: Estado de la propiedad e instalaciones
.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Darrell

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything met our expectations
Se hospedó 1 noche en agosto de 2023
Respuesta de Neeraj M el 24 sept. 2023
Thankyou very much for your kind review

8/10 Bueno

Dale

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Jolene

Viajó con su familia y niños pequeños
Le gustó: Limpieza
We had a quick stay here on our trip home. Cleanliness of the room was fine. We found it to be noisy. Breakfast was okay. No elevator though and with two young kids and all of our luggage it was a pain to haul upstairs, carpet stairs no less. The hotel itself and the room seemed very dark, maybe time for an update.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cristy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a really nice hotel. Our room was beautiful and our stay was very comfortable. The only thing that was a negative is that there's no elevator on the property and I was not aware of that. The pool area is very plain but clean. The male staff member was more than helpful and friendly! Overall it was a good stay!
Se hospedó 1 noche en agosto de 2023
Respuesta de Neeraj M el 25 sept. 2023
Thankyou for your kind words

10/10 Excelente

Sylvana

Staff very professional, helpful and welcoming and the service was excellent.
Se hospedó 3 noches en agosto de 2023
Respuesta de Neeraj M el 25 sept. 2023
Thankyou for your kind words

8/10 Bueno

loraine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room is dated and smelled musty Front desk staff Russel was amazing
Se hospedó 1 noche en agosto de 2023