Upon arrival, the place was very clean and plenty of parking. The first thing we noticed was there is no cabinet pantry or place to put our bread, snacks, drinks, chips, cookies, canned goods, napkins, plastic cups, paper plates, etc. We were going to be there for 6 nights. We had 8 adults and 9 kids, So there was lots of food items. In the online pics we could see 2 doors next to the kitchen, so we thought one was a closet for food items and one was the downstairs laundry/ bathroom. Wrong! One door did lead to the laundry/ bathroom, but the other door was locked! After several hours of waiting for a response from the management company, about where to store our food items, We were told that closet next to the kitchen was for the cleaning people to use. There were No trash bags to be found, only 4 laundry pods, the ping pong ball was missing, The outdoor games are broken and/or missing pieces. The 2 indoor games are also missing pieces to play, so be sure and bring your own games. The only broom to clean up with is so bent up and out of shape we had to buy another to use. The basketballs for the throwing game all flat except 2, those would actually bounce. One of the worst problems we had was the backyard has aerobic septic system problems. It was constantly muddy and had tons of water puddles everywhere. Children couldn’t play outside at all. Another major problem was the chairs around the table were wobbly and falling apart. You could tell someone had tried to fix them by putting long screws from the outside of the chair. Maybe they need glue too? Mini splits in the individual rooms sound great but they are not so great ! Everyone has to be on the same heat or AC to work. (that should be stated somewhere in the instruction books they provide) That’s nutty! Advertised provided High chair has no front tray and port a crib has no sheets! Management co said it just went missing. Management company is a joke. If they do respond, it’s several hours later and they say, oh we just saw this. Sorry!
This could be a really nice place to stay, if it were to be kept up better to reflect what is stated in their advertisements. The owners are actually really nice and accommodating, but that is not reflected by the management company they use!