2/10 Terrible
Lori E.
22 feb. 2025
No le gustó: Limpieza
Horrible Experince
I booked this room as it was around the corner from my daughter’s apartment. At 6pm I didn’t have check-in codes so I messaged the owner. (2x). 20 minutes later I get an irate phone call from the owner telling me he has been waiting at the property all day for us to arrive. And what time would we be there! I told him we would be there in 45 min. Upon arrival, the owner (a very elderly man) had an older lady with him. He seemed calmer but it was very uncomfortable getting the key and shown where he lives and the pool area. I went into the room and looked around. It was absolutely disgusting! Things were broken, really old and the room had not been cleaned. There was a large puddle of water in the bathroom floor, the floors had hair, grass, sand and coffee spills all over, the sink, mirror and shower had not been cleaned, the trash in the bathroom was full and smelled horrible - it was awful. The owner was outside with the lady so I went to speak to them. I explained that room did not appear to have been cleaned and gave a few examples. To my utter shock - the owner screams (and I’m not making this up) Blank you! Get off of my property! I’m sick of waiting on you all day! He said that he cleaned the room himself and there are no maids on Sundays. And walked off. The lady and I were mortified!! She assured me he would not remember this in the morning. I knew I would tho. It was a horrible experience. Not enough space to finish.
Lori E.
Se hospedó 3 noches en febrero de 2025