Dear Eduardo, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,

Apreciable Leslie,Gracias por haber elegido Villa del Palmar Los Cabos para disfrutar sus vacaciones y por tomarse el tiempo de dejarnos sus comentarios. Es un honor saber que disfrutó de una agradable estadía en nuestro hermoso desarrollo y que el servicio proporcionado por Esther fue de su agrado.Esperamos tener la oportunidad de atenderle nuevamente en un futuro próximo y proporcionarle el extraordinario servicio que nos caracteriza,Respetuosamente,

Estimado Juan Yanez,Gracias por darnos la oportunidad de recibirlo en Villa del Palmar Los Cabos y por tomarse el tiempo para compartir su experiencia con nosotros.Me complace mucho leer que tuvo una experiencia inolvidable y que nuestro equipo hizo un gran trabajo cuidando cada detalle durante su estadía. Sus comentarios nos inspiran a seguir mejorando la satisfacción de nuestros huéspedes.Será un honor para nosotros darle la bienvenida en un futuro próximo y ofrecerle nuestro más sincero servicio.Saludos cordiales,

Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon

Dear RUBEN RUIZ, We sincerely appreciate your kind preference for our brand and resort. It was a pleasure being the host of your most recent family vacation to Cabo, and we appreciate that you have taken the time to share your experience on Expedia. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Furthermore, we are very grateful for your compliments towards our team members whose kindness and professionalism are one of our hotel's greatest strengths. We look forward to hosting you again soon.

Querido Mariano, Gracias por elegir Villa del Palmar Beach Resort & Spa para pasar sus vacaciones, lamentamos mucho esa situación en su última visita. Sus comentarios son muy importantes para nosotros. Sin dudarlo tomaremos en consideración sus comentarios sobre el proceso en estos casos y evitaremos que tal evento se repita.Esperamos que nos brinde la oportunidad de recibirlo nuevamente para poder atenderlo con la calidez y hospitalidad por la que somos reconocidos.

Dear Laura Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon

Querida BrendaMuchas gracias por el tiempo que tomo en escribir la experiencia que tuvo en nuestro Hotel, sus comentarios nos inspiran a dar lo mejor de nosotros por nuestros huéspedes, brindando un servicio de calidad.A nombre de Villa del Palmar Beach Resort & Spa, agradecemos su visita y esperamos tener la oportunidad de hospedarlo de nuevo y ser parte de otra gran experiencia.

Querida Maria Valeria,Apreciamos su preferencia hacia nuestro resort, y agradecemos que se tome el tiempo en poner su retroalimentacion para así poder mejorar en todos nuestros aspectos.Agradezco su comentario hacia nuestro departamento de salvavidas, y créame que trabajaremos en la calidad en el servicio que les brindamos día a día a todos nuestros huéspedes.Muchas gracias por sus valiosas palabras, y como sabe , esperamos su cálido regreso a nuestro grandioso desarrollo.Oscar Galeana GalloGuest Service ManagerVilla del Palmar Cabo

Dear Elfega,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Lisa,On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference and for taking the time giving us your feedback. Your observations are very important because they will help us to improve the service we provide to our valued guests like you.We look forward to the opportunity to welcome you once again and provide you with the outstanding service we have been recognized for.Respectfully,

Dear Randall Lee:Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your kind rating.We are very glad to read that we were able to fulfill your expectations and that you appreciate the friendly service provided by our very committed staff. It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Charlisa,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear cavin, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,

Dear Daisy, We are aware of the situation, and a solution has been reached with you in previous emails and calls we have had.We appreciate your comments about our resort, and we will take steps to prevent this from happening again.Have an excellent day.

Dear Douglas Edward, Thank you so much for taking the time to write your comments. Your observations are very valuable since they let us know how we are doing and where we may need to make improvements. We understand that you are concerned about the way we manage the vacation ownership presentation. Please be informed that we have forwarded your comments to the sales and marketing management, they will work with their staff to improve this situatioo in order to avoid complaints in the future about the content from our valuable guests like you. On the other hand Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation,

Dear Alondra,Thank you so much for taking the time to give us your rating after your visit.I have studied your feedback very carefully and shared with the team the areas for improvement.We are grateful for the feedback that we take as a continued improvement tool. We’re looking forward to having you again as our Guest. Kind regards,

Dear Joshua, It's fantastic to hear that you had such an awesome and relaxing week at Villa Del Palmar! Our team works hard to ensure that every aspect of your stay is enjoyable, and I'm thrilled that you found our food and drinks delicious. Your loyalty and enthusiasm mean the world to us, and we can't wait to welcome you and your family back for another memorable stay in the future! Kind regards...

Dear John, Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We will follow up on the sitation that you had and adressed this to the correct managment. Once again thank you for visiting us !We look forward to welcoming you again soon.Respectfully...

Dear Kahlil, We sincerely appreciate your kind preference for our brand and resort. It was a pleasure being the host of your most recent family vacation to Cabo, and we appreciate that you have taken the time to share your experience on Expedia. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Furthermore, we are very grateful for your compliments towards our team members whose kindness and professionalism are one of our hotel's greatest strengths, and we promise to congratulate them all, especially Carlos, Silvia and Carmelita, on your behalf for their contribution to your satisfaction. We look forward to hosting you again soon.

Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review.We will work on the pool areas and be sure that your comments will be adressed to the propper managment.We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon

Dear Shane, We appreciate the time you took to share your experience with us. We are very sorry that your recent visit didnt go as expected. Your feedback is highly important to us. Without hesitation, we will take into consideration your comments about, the All inclusive to improve our service and prevent a recurrence of such an event. We hope you give us the opportunity to host you again so that we will serve you with the warmth and hospitality for which we are recognized. Kind Regards,

Dear Kelly, We appreciate the time you took to share your experience with us. We are very sorry that your recent visit didnt go as expected. Your feedback is highly important to us. We hope you allow us to host you again so that we will serve you with the warmth and hospitality for which we are recognized. Kind Regards,

Dear Karen, Thank you for choosing Villa del Palmar Beach Resort & Spa to spend your vacation, we are very sorry that situation in your last visit. Your feedback is highly important to us. Without hesitation we will take into consideration your comments about the process in these cases and prevent a recurrence of such an event. We hope you give us the opportunity to host you again so that we will serve you with the warmth and hospitality for which we are recognized. Please dont hesitate to contact me in the future, and assist you as I did on your stay.Kind regards...

Dear Julie, Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon.

Dear Sarel, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. I will share your kind words with Oscar, Mauricio and Liliana, your comments inspire us to keep creating memorable vacations for our guests, The Villa del Palmar Beach Resort & Spa Cabo team, look forward for your next vacation, Kind regards...

Dear Chamay T, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,

Dear RhondaThank you very much for taking the time to share your experience. I am delighted to hear that you had a very special experience, From the rooms with ocean views, the pools, our restaurants, the pool service and most importantly our people who created a special connection with our customers. We hope to have the pleasure of welcoming you again shortly.

Dear Alexandria, We appreciate the time you took to share your experience with us. We are very sorry that your recent visit didnt go as expected. Your feedback is highly important to us. Without hesitation, we will take into consideration your comments to improve our service, We will reinforse on how we aproach our customer, in this type of situations , and we will make sure the guest knows why we have this rule on the property. About the 500 USD hold, we do this to all of our guest that arrive to our property, this is a mandatory hold that assure us and yourself to have credit to charge in the resort. In order for you to make valid this resort credit it is important to have credit , even the minimum like frot desk stated. Nevertheless we will reinforce the explanation with our workers to have a better resolution to uur clients.Thank you again for visiting our property and be part of our Villagroup Family.Kind regards...

Dear Megha:Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your kind rating.We are very glad to read that we were able to fulfill your expectations and that you appreciate the friendly service provided by our very committed staff. It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Hunter, Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon.Kind regards...

Dear Wesley Alan, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,

Dear Jose:Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your kind rating.We are very glad to read that we were able to fulfill your expectations.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear María de Jesús:Thank you so much for taking the time to give us your comments after your visit.We are grateful for your observations that we take as a continued improvement tool. It will be an honor to have the opportunity of hosting you again at our beautiful resort and provide you with the outstanding service we have been recognized for.Kind regards,

Dear Armando,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Abraham,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Mayra Elizabeth,Thank you for providing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your feedback after your visit.Your observations are very valuable since they let us know how we are doing and where we may need to make improvements. It will be an honor to have the opportunity of hosting you again in the near future and provide you with the outstanding service we have been recognized for. Respectfully,

Dear REX WAYNE, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. I will share your kind word with Osiris and Wilberth, thanks for recognizing their extraordinary Service, On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to hosting you once again to create another memorable vacation,

Dear Linda,On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference and for taking the time giving us your feedback. Your observations are very important because they will help us to improve the service we provide to our valued guests like you.It is important to let you know that every note and suggestion is read & considered in our weekly meeting and with your kind help and time, this is the first step to take our beloved resort into the next level. We look forward to the opportunity to welcome you once again and provide you with the outstanding service we have been recognized for.Respectfully,

Dear Donald Robert:Thank you so much for taking the time to give us your comments after your visit.I have studied your feedback very carefully and shared with the team the areas for improvement.We are grateful for your observations that we take as a continued improvement tool. It will be an honor to have the opportunity of hosting you again at our beautiful resort and provide you with the outstanding service we have been recognized for.Kind regards,

Dear Parvez,Thank you for taking the time giving us your rating regarding your stay at Villa del Palmar Los Cabos.Your observations are very valuable since they let us know how we are doing and where we may need to make improvements.We hope to have the opportunity to welcome you once again and make your stay a memorable experience.Respectfully,

Dear Raimonda,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to share your experience with us.We are very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,

Dear Asher,Thank you so much for taking the time to give us your rating after your visit.We are grateful for the feedback that we take as a continued improvement tool. We’re looking forward to having you again as our Guest. Kind regards,

Dear Jamie,Thank you for taking the time giving us your feedback after your stay with us. Your observations are very valuable since they let us know how we are doing and where we may need to make improvements.On your note about the quality of the food served at our venues, rest assured that your observations have been shared with the corresponding division.About the invitations to the vacation ownership presentation, please let us mention that the reason they urge guests to attend the presentation is to offer some benefits you may desire to make your vacation more customized to your style of travel. Please also remember that if you communicate to the sales agent that you do not want to attend a presentation, the policy is that they are to comply with your wishes. Nevertheless, we offer you an apology if we caused you an inconvenience.Once again, thank you very much for your feedback. It will be an honor to have the opportunity of hosting you again at our beautiful resort and change this experience. Respectfully,

Dear Charlotte Ashley:Thank you so much for taking the time to give us your feedback after your visit.I have studied your feedback very carefully and shared with the team the areas for improvement.We are grateful for your observations that we take as a continued improvement tool. It will be an honor to have the opportunity of hosting you again at our beautiful resort.Kind regards,

Dear Andrei,I am very pleased to read that you had an unforgettable experience and that our team did a great job talking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,