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Opiniones sobre Americas Best Value Inn Burns

2 out of 5
Americas Best Value Inn Burns
999 Oregon Ave, Burns, OR

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 247 de 664 opiniones" "
Evaluación: 8 - Bueno. 279 de 664 opiniones" "
Evaluación: 6 - Aceptable. 94 de 664 opiniones" "
Evaluación: 4 - Mediocre. 30 de 664 opiniones" "
Evaluación: 2 - Terrible. 14 de 664 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Joern

Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 23 jun. 2023
Dear Joern, Thank you for staying with us and giving us your feedback.

8/10 Bueno

Patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff friendly and courteous. The breakfast room was cramped, serving started at 7:00 which was later than we liked. Since it was open from 7:00 to 9:00, there were only 3 tables and everyone tried to eat at the same time. It was a little hectic but it was ok.
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Susan

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios
Bugs…crawling on the floor and when I turned the heater on it smelled like old burnt worn out damaged element. It scared me so I actually had to turn it off for a little while until I fell asleep.
Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 22 may. 2024
Dear Susan, We are a sadden to hear about your recent stay with us. This is not our standard, we did look into the issues you had discusses with me over the phone, will be addressing the heater issue. We do look forward to seeing you in the future!

10/10 Excelente

Charles

An inexpensive alternative for a quick stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 22 may. 2024
Hello Charles, thank you for taking the time to give your feedback we greatly appreciate it and look forward to seeing you in the future. Have safe travels

6/10 Aceptable

Ted

Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 22 may. 2024
Thank you Ted for the feedback, have safe travels.

10/10 Excelente

Ben

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beds were very comfortable Very clean More options for breakfast
Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 14 may. 2024
Dear Ben,We are happy to hear that you enjoyed the bed, We do offer oatmeal, cereal, biscuits and gravy, fruit, yogurt, bagels, pastries, coffee and juices we sorry to hear you did not find anything for breakfast. thank you for letting us know. have safe travels

10/10 Excelente

Candice

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms seem newly upgraded and it was nice and clean. The only thing i wish is that there was an ice machine on the second floor
Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 11 may. 2024
Dear Candice, We are very happy to hear about your recent say with us! We look forward to seeing you in the future, Wishing you and our family safe travels

10/10 Excelente

Mare

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff. Seamless check-in. Clean room. Comfortable bed.
Se hospedó 1 noche en mayo de 2024
Respuesta de manager el 11 may. 2024
Dear Mare, Thank you for taking the time to give us your feed back on your recent stay with us! I will let our staff know there kindness is appreciated ! we look forward to seeing you again. Have safe travels!

8/10 Bueno

Ron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room, as usual, was clean. Nothing fancy, but that’s why I stay here. I want a clean comfortable bed, and a clean bathroom/shower. I don’t need anything beyond that, nor do I want to pay extra for them. Area around the property: the parking lot needs patched and resurfaced. The winter was harsh.
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 30 abr. 2024
Ron, we enjoy having you stay with us. We will be working on our parking lot this year, winter was hard on our parking lot. Thank you once again, Have safe travels!

10/10 Excelente

Paul

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 2 may. 2024
Paul, thank you for staying with us hope you have safe travels!

8/10 Bueno

Michael

Le gustó: Limpieza
property is clean just needs paint and updating.
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 30 abr. 2024
Hello Michael, Thank you for your feedback! Greatly appreciate it!

4/10 Mediocre

Bailee

Viajó en grupo
No le gustó: Personal y atención
It was hard to get a hold of someone to come to the front desk. When she did (I believe it was a cleaning lady) she wasn’t very nice. She asked for a credit card and I said all I have is debit and she said that was fine but it would not take the card. We ended up using a different card but the attitude was not appreciated
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 2 may. 2024
Dear Bailee,What you have shared is not indicative of the top-notch hospitality we aim to provide our guests, and for that, we apologize. Our front desk team had to help with housekeeping on that particular day, and they were walking from the top end of the motel to the front desk. It takes some time to traverse our property and reach the office and we appreciate your patience in this regard. It is our hope you will consider giving us another chance to show you a more improved experience.

10/10 Excelente

Ron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 30 abr. 2024
Ron, thank you for your feedback! Have safe travels

10/10 Excelente

ray

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean - a good place to stop
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Dear Ray, we are happy to hear you enjoyed your stay with us we look forward to seeing you in the future! Have safe travels

10/10 Excelente

Gladys

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Gladys,We greatly appreciate your feedback! have safe travels

8/10 Bueno

Mark

Se hospedó 1 noche en abril de 2024
Respuesta de manager el 14 may. 2024
Dear Mark, We thank you for staying with us and giving your feedback! have safe travels

10/10 Excelente

Bruce, Lake Oswego

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff at the front desk and a very comfortable and clean room. Breakfast wasn’t much but okay.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 17 abr. 2024
Dear Bruce, Thank you for your kind words we will let our front desk staff know they are doing a great job. Have safe travels

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The person who was working was very friendly and comfortable to talk with. Made me feel safe and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello William, It puts a smile on our face to know that our staff is taking our of you and friendly. We greatly appreciate it. Have safe travels.

10/10 Excelente

Kim

Viajó con su pareja
The room was very clean and had all the amenities we needed. We could have used electric outlets bedside but made what we needed work. Room was quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 17 abr. 2024
Dear Kim, thank you for taking the time to give us your feedback on your recent stay with us we greatly appreciate it. We look forward to seeing you in the future. Have safe travels. Thank you!

8/10 Bueno

Ivan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All my requirements met. Real coffee pot in room, nice hot tub and pool. Only minus was the kinda meager breakfast. Fridge and microwave also present.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 3 abr. 2024
Dear Ivan, thank you for staying with us we hope you see you in the future

6/10 Aceptable

molly

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 30 abr. 2024
Dear Molly, thank you for staying with us

10/10 Excelente

Kent

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The office woman greeted me in such a friendly way! That is so nice after being in car all day!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 3 abr. 2024
Hello Kent, We do our best to make our guest feel welcomed and we are happy. Thank you for your feed back greatly appreciate it!

10/10 Excelente

donald

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 abr. 2024
Hello Donald we are happy to hear about your recent stay with us !safe travels

8/10 Bueno

Doug

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 4 mar. 2024
Dear Doug,Thank you for taking time out of your day to give your feedback on your recent stay with us, we greatly appreciate it dearly! We hope you made it to your destination safely and had good travels. Thank you take care!

4/10 Mediocre

Susan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was good except that we were in a handicap room which had a shower in disrepair. I was unable to take a shower. We arrived at 10:00 P.M. and the room was very cold and took a long to to warm up; it was very uncomfortable for about an hour. The continental breakfast had variety and the food was good. We told the reception about the problems and she recorded our concerns to report to the manager. We have stayed there in the past and had a good experience on all fronts.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 21 feb. 2024
Dear Susan, We are sadden to hear about your recent stay with us was not up to our standards, we do our best to maintain every room. Thank you for letting us know about your concerns. We do hope in the future you will give us another chance. Thank you for choosing to stay with us have safe travels.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place
Very impressed, quaint but beyond expectations, liked interior hall to lobby. Would recommend for any traveler.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 21 feb. 2024
Dear James, Thank you we are happy to hear you enjoyed your stay with us, we look forward to seeing you in the future. Have safe travels

8/10 Bueno

Robb

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 13 feb. 2024
Dear Robb,We would like to thank you for taking time out of your day to give us your feedback on your recent stay with us. We look forward to seeing you on your next trip. Safe travels

8/10 Bueno

Robert

convenient
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 8 feb. 2024
Dear Robert,We would like to thank you for staying with us and giving your feedback on your recent stay with us. We look forward to seeing you in the future when ever back in our town. Have safe travels.

8/10 Bueno

Charles

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza
The property is okay for the price.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Dear Charles, thank you for taking time out to give us feedback we greatly appreciate.

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Hello Ian, thank you for your feedback we appreciate it. Have safe travels

10/10 Excelente

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable stay
Excellent room with lots of amenities. You enter from the outside but there's also a second door in the rear that leads to an inside hallway. Nice to be able to walk to breakfast without having to go outside!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Dear Mark, We are happy to hear you have a excellent room and stay. We look forward to seeing you in the future.

8/10 Bueno

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
I wear a medical device at night. It needs to be plugged into an electrical socket to work. I went to plug it in behind the bedside table and found an open outlet. No outlet cover that would prevent someone from touching the exposed wires. I took a picture and showed the front desk. They said maintenance would take care of it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 22 dic. 2023
Dear Robert, We greatly appreciate you giving us your feedback. Also thank you for bring that issue to my attention. We have take care of the issue. Hope you have safe travels over the winter time. Have a happy holiday.

10/10 Excelente

Teresa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 22 dic. 2023
Thank you Teresa, We enjoyed having you stay with us. Safe travels

10/10 Excelente

Tami

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant staff, clean room and quiet
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 4 dic. 2023
Dear Tami, Thank you for staying with us and giving your feedback, we greatly appreciate it. Hope you had safe travels to your destination.

10/10 Excelente

Alexa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 4 dic. 2023
Hello Alexa, Thank you for taking the time to give us your feedback on your recent stay with us. We are happy to hear it was great put a smile on our face. We wish you safe travels.

10/10 Excelente

David

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 22 dic. 2023
David, thank you for taking the time to give us feedback have safe travels

6/10 Aceptable

Thomas

Viajó con su familia, Viajó con mascotas
No le gustó: Servicios
Did not let us know ahead of time that they only allow one dog and I have two!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 23 nov. 2023
Dear Kathy, thank you for staying with us. When you book online pet policy states that we do not allow pets, Sorry about the miss communication. We hope you made it safe to the cost and have a great Thanksgiving.

10/10 Excelente

Duane

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 23 nov. 2023
Hello Duane, Thank you for taking the time out to give us your feedback. We greatly appreciate it have a great day!

10/10 Excelente

Dmitriy, Newcastle

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Dear Value Guest, Thank you for choosing to stay with us. We are happy you enjoyed your stay. Safe travels

10/10 Excelente

Nathan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Hello Nathan, Thank you for giving us your feedback. If ever back in our town we look forward to seeing you again. Safe travels

10/10 Excelente

Earl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Dear Earl,We are happy you choose to stay with us. We enjoyed having you 2 stay with us. You where kind and polite to our staff! Have safe travels

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and Quiet with a helpful staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Dear Value Guest,Thank you for taking the time to give us feedback on your recent stay with us, we look forward to seeing you when back in Burns. We are happy to have been help with your stay. Have safe travels

10/10 Excelente

Emilie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall a nice place to sleep for the night.
Respuesta de Manager el 15 nov. 2023
Hello Emilie, Thank you for taking the time to give us your feedback on your recent stay with us, we look forward to seeing you in the future. Safe travels

10/10 Excelente

Gordon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for a day or several day stay. Great front staff, very clean rooms, comfortable bed. Easy access and parking. Well kept exterior of facility.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Dear Gordon,We are happy to hear about your recent stay with us. Thank you for staying with us and giving your feedback we greatly appreciate it. Hope you had safe travels to your destination!

10/10 Excelente

Ivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good staff, price and convenient.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 7 nov. 2023
Hi Ivan, We are happy that you enjoyed your stay. We look forward to seeing you when ever back in our town have safe travels.

10/10 Excelente

Patricia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 7 nov. 2023
Dear Patricia, It is nice to hear about your recent stay with us. Thank you for choosing to stay with us, Have safe travels

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Worst bed ever.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 28 oct. 2023
Dear Barbra, we are sorry to hear you did not sleep well. This is the first we are hear about that bed being bad, we will look into your issue. Thank you for taking the time to give us your feedback. Have safe travels

10/10 Excelente

Brenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place. Very clean!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 25 oct. 2023
Dear Brenda, Thank you very much for you feedback. We are delighted to hear you enjoyed your recent stay with us. Hope to see you in the future, safe travels

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
NIce hotel with a good price
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 25 oct. 2023
Hello James, Thank you for taking the time to give you feedback on your recent stay with us. We greatly appreciate it, also we look forward to seeing you on your next trip.

6/10 Aceptable

Hay

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 25 oct. 2023
Dear Hay, Thank you for choosing to stay with us we greatly appreciate, hope you had safe travels to your destination.