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Opiniones sobre Hampton Inn & Suites Burlington

2.5 out of 5
Hampton Inn & Suites Burlington
1320 N Roosevelt, Burlington, IA

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 177 de 206 opiniones" "
Evaluación: 8 - Bueno. 16 de 206 opiniones" "
Evaluación: 6 - Aceptable. 5 de 206 opiniones" "
Evaluación: 4 - Mediocre. 2 de 206 opiniones" "
Evaluación: 2 - Terrible. 6 de 206 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,6/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

alisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I didn’t like that Casino guests could park in the spots closest to the hotel leaving hotel guests parking further away from the hotel. Having defined parking for the hotel would be helpful.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Limitless, Tulsa

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place! It’s our go to
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Linda, Rock island

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a massive amount of goose droppings. Im aware that wild birds will do this but there was little to no attempt to upkeep
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place! Clean and friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

William

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredibly clean quiet property. Not a huge amount of dining options - but a great place to stay !
Se hospedó 5 noches en abril de 2024
Respuesta de Phoebe el 30 abr. 2024
Thank you so much for your kind words, Deborah! We're so glad you enjoyed your stay with us.

10/10 Excelente

Marsha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed at the Hampton Inn in Burlington, Ia. Brittney was at the desk when I checked in. She was friendly, efficient and very helpful. The facility is great but she put it over the top! Thank you. We’ll be back.
Se hospedó 2 noches en abril de 2024
Respuesta de Phoebe el 30 abr. 2024
Oh my, Marsha! Thank you so much for sharing about how great your experience was and how Brittney just put the icing on the cake of your stay. We will definitely share that with her.

10/10 Excelente

Jeff

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rebecca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious dining area. Safe and convenient adjoining the casino.
Se hospedó 1 noche en marzo de 2024
Respuesta de Phoebe el 28 mar. 2024
Thank you so much for your review, Rebecca. We're so pleased you enjoyed your stay with us.

10/10 Excelente

marvin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Phoebe el 20 mar. 2024
Thank you so much, Martin! We're so pleased your stay went well and you had such great interactions with staff.

10/10 Excelente

Randall

Se hospedó 3 noches en febrero de 2024
Respuesta de Phoebe el 28 feb. 2024
Hello Randall! We are so pleased that you enjoyed your stay with us! Come back anytime!

2/10 Terrible

Tara

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
My evening was ruined due to the Hampton not having a room available for me at check-in. Blamed it on me booking the room through Travelocity. The hotel staff did not make a room available to us until 9:00 p.m. I had to get ready for our dinner out that evening in our friends room, which i felt was inconvenient for them.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Inn el 28 feb. 2024
Hello Tara. We apologize that your evening was ruined. Our front desk staff's evening was also ruined due to your cursing and shouting at her when she was attempting to help you. When management arrived to the hotel, within 10 minutes of the call by the desk agent to help address the situation, she worked diligently to address the mixup in rooms for you. You were offered a private, locked meeting room to change clothes and leave your belongings in while you went to dinner. Prior to 9pm, we were actually able to figure out the cause of the mixup and upgrade you to the nicest room in the hotel but since you were still at dinner you obviously could not check-in. Again, we apologize that your evening was ruined and that a room was not ready for you initially. We are also sorry you were not satisfied with the resolution.

10/10 Excelente

Joshua, Sinking Spring

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place for a business stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Phoebe el 22 feb. 2024
We're so glad your business stay with us was a 5 out 5, Joshua! We hope to see you again when your business brings you back to the area.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Phoebe el 22 feb. 2024
We're so pleased your stay was a 5 out of 5, John! Thanks so much for staying with us!

10/10 Excelente

Aimee, Kampsville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is nice, clean and modern. The problem is Orbitz, there was a second reservation made for me. I was never told about that and am thankful they didnt make me pay it.
Se hospedó 2 noches en febrero de 2024
Respuesta de Phoebe el 14 feb. 2024
Hello Aimee! We're so glad your stay with us went so well. And wow! Sorry about the double booking and thank goodness they didn't charge you for it. We look forward to seeing you again.

4/10 Mediocre

Herbert

Review from 1,000 miles away.
In fairness to the hotel, I’m not anywhere near Iowa. I’m sure it’s a lovely place (I’ve rebooked for a stay in July), but while it was always my intention to book in July, somehow when I got the email confirmation, it showed a February booking. I contacted Hotels.com immediately, and while the agent I interacted with tried to help, ultimately there was no resolution. I’ll chalk this up as a lesson leaned…a $165 lesson.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Inn el 14 feb. 2024
We look forward to seeing you in person in July, Herbert. Hopefully we live up to your expectations!

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was easy to get in and out of the hotel. Parking was nice and the area was clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Phoebe el 7 feb. 2024
Thank you so much for your feedback Heather! We are pleased to hear you enjoyed your stay.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Phoebe el 1 feb. 2024
Thank you so much, John. We strive to provide clean, comfortable and safe surroundings for our guests and we are so happy we met your expectations.

10/10 Excelente

Joy, tulsa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Phoebe el 1 feb. 2024
Thank you so much Joy. We are so pleased you had such a good stay. We look forward to seeing you again.

10/10 Excelente

Randall

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Phoebe el 9 dic. 2023
Thank you so much, Randall. We are so pleased your experience with us went so well.

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very clean and nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Phoebe el 1 feb. 2024
Thank you so much, Michelle. We are so glad we were able to make your stay so enjoyable.

6/10 Aceptable

George, Sarasota

Se hospedó 1 noche en noviembre de 2023
Respuesta de Phoebe el 30 nov. 2023
Hello George. I'm sorry we were not able to provide you with outstanding service during your recent stay. If you wanted to provide feedback for how we could improve, please give our General Manager a call. We hope you'll give us another shot.

10/10 Excelente

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Phoebe el 27 oct. 2023
We are so pleased that your stay was a 5 out of 5, Lindsey! Thank you so much for staying with us at the Burlington Iowa Hampton Inn and Suites.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Phoebe el 5 sept. 2023
We're delighted your experience with us was so great! Thank you so much for staying with us and we hope to see you again.

10/10 Excelente

Chelsea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Phoebe el 28 ago. 2023
We're so glad you had such a good stay, Chelsea! We look forward to you staying with us again.

10/10 Excelente

Yumeka

Le gustó: Estado de la propiedad e instalaciones
Nice
Se hospedó 2 noches en agosto de 2023
Respuesta de Phoebe el 22 ago. 2023
Thank you so much, Yumeka! It was a pleasure having you here and we look forward to you staying again.

10/10 Excelente

Mark

Se hospedó 2 noches en agosto de 2023
Respuesta de Phoebe el 15 ago. 2023
Hello Mark! We are so pleased your stay with us was so enjoyable. We hope to see you again.

10/10 Excelente

Joy, tulsa

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very easy to check in. No problems with the room. Everything was clean and in order. Very quite.
Se hospedó 2 noches en agosto de 2023
Respuesta de Phoebe el 10 ago. 2023
Thank you so much Joy! We are so pleased you had such a good experience with us.

10/10 Excelente

Chuck

Se hospedó 4 noches en agosto de 2023
Respuesta de Phoebe el 29 ago. 2023
Thank you so much for your kind review, Chuck! We are so pleased you had a great stay and hope to see you again!

10/10 Excelente

Clarice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thi
Se hospedó 2 noches en agosto de 2023
Respuesta de Phoebe el 8 ago. 2023
We are delighted that you loved your stay so much, Clarice! That's always what we strive for here at the Hampton Inn and Suites in Burlington, Iowa.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 1 ago. 2023
Hello Robert! Thank you so much for such a positive review. We are so pleased that your stay with us was so wonderful.

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Have stayed here several times. Always a great experience.
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 1 ago. 2023
Hi Jason! Thank you so much for such high praise. We're happy that our hotel always gives you such a great experience. We look forward to you staying with us again soon.

10/10 Excelente

Vickie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was clean the staff was great. Check in was easy
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 30 jul. 2023
Thank you so much, Vickie! We're so pleased your stay was so enjoyable. We look forward to you staying again anytime.

6/10 Aceptable

PAUL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 27 jul. 2023
Hello Paul. We are sorry that you were not pleased with your recent stay. We hope you'll give us another chance and if you would like, please reach out to our General Manager directly with your feedback so we may improve. We appreciate you taking the time to review.

10/10 Excelente

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 27 jul. 2023
Thank you so much, Barbara! We are so pleased your stay went so well. We look forward to seeing you again.

10/10 Excelente

Kasey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel staff were super friendly and the location was great!
Se hospedó 1 noche en julio de 2023
Respuesta de Phoebe el 19 jul. 2023
Thank you so much Kasey! We are so pleased we were able to make your stay so wonderful. We look forward to seeing you again.

10/10 Excelente

Jessica

Se hospedó 2 noches en julio de 2023
Respuesta de Phoebe el 8 ago. 2023
Thank you so much Jessica! We're so pleased your stay was so wonderful. We look forward to you staying with us again.

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We loved our stay at Hampton Hotel
We went to go to Fun City. We absolutely loved the Hampton Inn - wonderful service, very nice, very clean hotel!
Se hospedó 1 noche en junio de 2023
Respuesta de Phoebe el 29 jun. 2023
Thank you so much Angela! We are so happy that you had such a great time here at the Hampton Inn! We look forward to seeing you again.

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and stylish. Great decor throughout. No issues with the stay whatsoever. Perfect breakfast in the morning. Will stay here again!
Se hospedó 1 noche en junio de 2023
Respuesta de Phoebe el 29 jun. 2023
Thank you so much, Kelly! We are so pleased to have made your stay so wonderful. And I will definitely pass on your breakfast compliments!

10/10 Excelente

GENE

Se hospedó 1 noche en junio de 2023
Respuesta de Phoebe el 16 jul. 2023
Thank you so much for your rating, Gene! We are so happy you were pleased with your stay and look forward to you staying with us again.

10/10 Excelente

Limitless

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place is awesome! We had so much fun and everything is easy to get to. Definitely a fun place to take the family!
Se hospedó 2 noches en junio de 2023
Respuesta de Phoebe el 20 jun. 2023
Thank you so much for your kind review! We hope to see you back again sometime!

10/10 Excelente

Ricardo

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Probably best in Burlington
Very nice hotel. Recently renovated. Friendly service. Decent breakfast. Would stay here again.
Se hospedó 1 noche en junio de 2023
Respuesta de Phoebe el 6 jun. 2023
Thank you so much for your praise, Ricardo! We are so glad we met your expectations and look forward to seeing you again.

8/10 Bueno

Jennifer

Se hospedó 1 noche en mayo de 2023
Respuesta de Phoebe el 31 may. 2023
Thank you, Jennifer for staying with us. We hope that on your next stay we can achieve a 9 or 10 in service.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Phoebe el 16 may. 2023
Thank you so much! We hope you stay with us again soon!

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in and check out we’re super easy. Staff very friendly even when I had forgotten my key card. Great hotel.
Se hospedó 1 noche en abril de 2023
Respuesta de Phoebe el 5 may. 2023
Oh thank you so much Erin! This is exactly what we love to hear. We hope to see you again, soon!

10/10 Excelente

Joy, tulsa

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were able to check in fast and go right up to our room.
Se hospedó 1 noche en abril de 2023
Respuesta de Phoebe el 26 abr. 2023
We are so glad your stay went so well, Joy! We look forward to seeing you here again soon.

10/10 Excelente

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Phoebe el 9 may. 2023
Thank you so much Lindsey! We're glad we made your stay so enjoyable. We look forward to seeing you again.

10/10 Excelente

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Greta stay friendly staff
Se hospedó 3 noches en abril de 2023
Respuesta de Phoebe el 26 abr. 2023
Thanks so much, Jennifer! We hope to see you here again soon!

10/10 Excelente

Tera, Cuba

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Phoebe el 30 abr. 2023
Thanks for staying with us, Tera! We hope to see you again soon.

10/10 Excelente

Brandi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Phoebe el 26 abr. 2023
Thanks for rating us so high, Brandi! We're pleased that you enjoyed your stay so much.