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Opiniones sobre Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

2.5 out of 5
Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA
1395 Mall of Georgia Boulevard, Buford, GA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 528 de 1001 opiniones" "
Evaluación: 8 - Bueno. 312 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 33 de 1001 opiniones" "
Evaluación: 2 - Terrible. 25 de 1001 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Henrry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen servicio
Excelente trato y excelente atención!
Se hospedó 1 noche en octubre de 2022
Respuesta de Mani B. el 31 oct. 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Management el 12 jun. 2021
Thank you for your feedback

2/10 Terrible

Carmen, Georgia

Viajó con su pareja
No le gustó: Personal y atención, servicios
No me dieron agua porque no soy socio y tuve que salir a buscar afuera donde comprar agua para tomar. El microwave no servía y en el desayuno me dieron biscuits congelados los cuales debía calentar en mi habitación y al final me fui mejor temprano porque no pude desayunar. Tuve que ir buscar desayuno a pesar que pague por desayuno. Una pésima experiencia para mi y mi esposo.
Se hospedó 1 noche en enero de 2021

4/10 Mediocre

Lizette

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Se hospedó 5 noches en marzo de 2020
Respuesta de Mukund el 26 mar. 2020
Thank you for taking time to respond on our survey. It is our wish that all of our guests have an excellent stay with us. We would like to know what we could have done to make your stay a much better one and if you encountered any issues, what they may have been. Feel free to reach out to us. Your complete happiness with our motel is very important to us. We apologize for any issues or inconveniences you might have had during your stay with us. We appreciate your business and your review.

10/10 Excelente

Jose Santos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will book again
Everything was nice and clean, breakfast could be better but overall good service.
Se hospedó 1 noche en marzo de 2019
Respuesta de Hotel Manager el 4 abr. 2019
Dear Jose, thank you for the review! We are happy to see you enjoyed the cleanliness of the property along with the customer service. We also hope to have another opportunity in the future to exceed your expectations. Take Care!

10/10 Excelente

carlos, San Jose-Costa Rica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicacion
Excelente ubicacion cerca del Mall of Georgia
Respuesta de Management el 19 nov. 2015
Gracias por completar nuestra encuesta. Estamos muy contentos de que haya disfrutado de su estancia con nosotros. Fue un placer contar con usted permanezca con nosotros y espero que volverá a visitar con nosotros de nuevo muy pronto.

8/10 Bueno

yolima

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente !
Este hotel esta en excelente zona! Todo esta cerca, las habitaciones son grandes y comodas! La limpieza es diaria y muy buena, lo recomiendo!
Respuesta de Management el 27 dic. 2015
Gracias por tomarse el tiempo para completar nuestra encuesta. Sus comentarios eran muy agradable, y nos alegramos de que haya disfrutado de su estancia con nosotros. Esperamos que volver a visitar de nuevo con nosotros muy pronto. Please forgive me if the Spanish isn't perfect. I have forgotten a lot of my Spanish, but I am practicing again. Thank you.

10/10 Excelente

Shawneece

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very nice, and clean. We had a king suite, plenty of space. We will be returning
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Kristen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a well maintained hotel for the niggt
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Mike

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay, breakfast wasn’t great
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Terry

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean place and the staff was very professional.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención
It was nice and convenient but definitely in need of some updates for sure.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Robert

Very clean and well run facility!
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Kimberly

Viajó con su familia
Rude desk clerk
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rocco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Tia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Hotel just appears overall run down. We had issues with check in, we had booked 2 queens and they kept saying we didn't. The bed felt like it had sand in it when I laid down, and when I went to use the towel there was black mascara smeared on it. It is in a nice area, and the prices were comparable to other similar hotels. But the quality did not hold up
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome location!
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Stephen

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Property is a little tired. Had to get towels on 2nd day and swimming pool not open
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Anne

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Front desk staff was friendly and the room was clean, but very small. We couldn’t control the thermostat and the thin blankets provided were not sufficient. Also, breakfast was a problem. No hot food except waffles, but the batter ran out, so not even that. They need to specify thst it’s a continental breakfast. Plasticware was empty. No one on hand to check on things. Would not stay again.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Anthony

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Syreeta

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property always has the best staff but the lady who helped me check in was phenomenal; great attitude and great service.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
Not great, other nearby options could be better
The hotel was not in great shape. There was a smell of mold in the stairway in the hallway. Things were a little bit rougher on the edges. The worst part was that there was drilling and hammering in an adjacent room, and I simply packed my things and left the hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 10 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the construction and other issues you mentioned. We are in the process of updating our hotel to meet choice standards and also to provide a more wonderful experience for all of our guests. You just happened to catch us while we were working to improve our hotels standards. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support We hope for an opportunity to properly host you in the future. Sincerely, Stephen PoindexterGeneral Manager Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

10/10 Excelente

Valencia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff is nice and super accommodating. I called about the difference in the 2 Suites they offer. The young lady that answered the phone wasn't sure about my specific request. I asked if I booked a room would it be a problem to change ,she assured me it would not. She checked with housekeeping and called me right back and then offered to change my reservation for me! When we arrived the GM already had all of the notes about the change and had me ready to go! We had a wonderful room and a very peaceful night's rest and stay!
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 10 feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

10/10 Excelente

Hamid, Marietta

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 10 feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

6/10 Aceptable

Gelila

Viajó con su familia
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 10 feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We are constantly seeking to be better. Please let us know the areas we need to improve on. So we can go from the 3 out of 5 to a 5 out of 5.We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

SHERRY

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay was very enjoyable.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Nice stay even in construction
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Massiel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Zoraida

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice area, everything for your visit is around the area. It’s an excellent area, not complicated, shopping, food options,safe, and the hotel. I felt comfortable
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Hamid, Marietta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and staff
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Lenny

Viajó con su familia
Le gustó: Personal y atención
Not enough sheets on the bed, and air flow was not good. Also toilet was backed up.
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Kazhua

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Pass on this one.
We stayed a few nights & settled on this hotel because of the reviews. Great location but it’s an average hotel…a little more expensive than it should be. Looks nice in the photos but in person, this hotel is showing its age (paint over damaged walls etc). Beds were fine. The water wasn’t hot in our room. Did not try the breakfast. There were a few nights people were being loud in the halls. TWO nights where the fire alarms went off & woke us up. You won’t get any rest here. Get a more expensive hotel & pass on this one.
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Almost no healthy options for free breakfast. Other than hard boiled eggs and a couple fruit options, everything was high sugar bad stuff. Also they seem to not mind homeless people coming in to help themselves to some free food.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 29 nov. 2023
They aren't homeless people, we have a number of construction workers. That stay here long term. Regarding the options for a healthy breakfast. The breakfast area will be renovated in January. Once renovated, We will return to a brand-standard hot breakfast with more healthy options. Thanks

10/10 Excelente

Syreeta

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a great stay. Amazing staff and very quiet stay. Very convenient location for dinning and shopping.
Se hospedó 1 noche en noviembre de 2023
Respuesta de management el 29 nov. 2023
Thank you for your repeat business. Stephen PoindexterGM-Country Inn & Suites

8/10 Bueno

Taro

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is perfect with the mall and a lot of restaurants around. Also the staff is very friendly and helpful. Room was clean and spacious.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

6/10 Aceptable

Ruben

Se hospedó 5 noches en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 Bueno

Tiffany

Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excelente

James

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Get Away
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excelente

Traci

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 Bueno

Kathleen

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 Excelente

Nonyerem

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

10/10 Excelente

Gina

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mani B. el 11 nov. 2023
Thank you so much.

10/10 Excelente

Lawson

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Just stayed overnight while traveling. Idea for quick convenient night
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mani B. el 11 nov. 2023
Thank you - please come again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Very Happy with the Comfort Inn!
We had no issue with our stay at Comfort Inn. The amenities suited our needs. It's clean, the people are friendly, and it's centrally located in Buford which out-of-towners like us appreciate! It's reasonably priced, which is important to us. We'll be back!
Se hospedó 5 noches en noviembre de 2023
Respuesta de Mani B. el 11 nov. 2023
Thank you so much. We at the Country Inn and Suites aim to please. Come back soon.

10/10 Excelente

Liz

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything went great! Such a nice hotel! :)
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 7 nov. 2023
Thank you for staying with us. We know there are several choices for hotels in the Buford area. Your patronage is greatly appreciated.Stephen PoindexterGeneral Manager

4/10 Mediocre

M

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
My 2nd visit here in a year and 2nd time the Indoor Pool was not heated despite calling in advance to confirm the pool was open and working. The pool is ice cold and might as well be an outdoor pool. I travel here often and I will not be back to this location. I feel deceived and not valued as a customer. It is nice to know the sign on the door said the humidifier was fixed and working again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 6 nov. 2023
On behalf of the hotel. We are sorry regarding your experience with the pool. We keep the pool water at 76 degrees fahrenheit. But are willing to adjust it a couple of degrees. If asked by a guest to do so. I have to ask if you shared your experience. With the front desk during your stay? To rectify the issue before checkout. Our goal is 100% guest satisfaction. Thanks,Country Inn & Suites Management1395 Mall of Georgia Blvd.Buford, Ga 30519

10/10 Excelente

Leslie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and had tile floor no carpet easy to keep clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

10/10 Excelente

Rochelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel at Mall of Georgia
Clean, quiet and roomy. Bed was comfortable, but I like firmer pillows. Pretty setting. Nice staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 12 nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager