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Opiniones sobre Wyndham Garden Buffalo Downtown

3 out of 5
Wyndham Garden Buffalo Downtown
125 High St, Buffalo, NY

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 634 de 1007 opiniones" "
Evaluación: 8 - Bueno. 244 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 60 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1007 opiniones" "
Evaluación: 2 - Terrible. 33 de 1007 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jean el 2 ene. 2024
Carlos, Thank you for the great score. Happy New Year!

6/10 Aceptable

Veronicab

Viajó con su pareja, Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Shower curtain had fungus. Breakfast was not good and overall really expensive for what we found when we arrived. Parking available only with valet parking for a price of 20$
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jean el 29 nov. 2023
Veronicab,I am sorry your stay at the Wyndham Garden was less than satisfactory. I have forwarded your comments to the housekeeping manager for review. Thank you for your business.

8/10 Bueno

Arturo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cumplió para lo que yo quería
Se hospedó 2 noches en mayo de 2023
Respuesta de Jean el 27 may. 2023
Arturo, Thank you for your business.

10/10 Excelente

Melvin

Se hospedó 2 noches en abril de 2023
Respuesta de Wyndham Manager el 2 may. 2023
Thank you Melvin for the great rating. We appreciate your business, thank you!

6/10 Aceptable

Dabeida, bronx

Se hospedó 1 noche en abril de 2023
Respuesta de Jean el 24 abr. 2023
Dabeida, Thank you for your feedback. We appreciate your business.

4/10 Mediocre

jose

No le gustó: Personal y atención
Presente un problema por cobro diferente al que hice la reservación. El problema es escalo y se tornó en algo en extremo desagradable. Ese mismo día dejé el hotel ya que se me informó que no era bienvenido.
Se hospedó 2 noches en enero de 2022
Respuesta de Jean el 21 ene. 2022
Jose, Thank you for responding to this survey. I spoke to the staff that was present on Sunday and was informed of your interaction with the hotel staff. The hotel staff is not here to be verbally attacked nor threatened. We had a very pleasant interaction on Friday and Saturday. We cannot nor will not be abused by anyone.

8/10 Bueno

Marcos

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2021

8/10 Bueno

Ramon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel está en muy buen estado y el servicio es excelente. La zona en la que está ubicado no tiene muchas opciones para comer.
Se hospedó 2 noches en julio de 2021
Respuesta de Jean el 31 jul. 2021
Ramon, Thank you for taking the time to share your experience. The hotel is located just 3 blocks from Allentown which has over 20 restaurants and cafe's. We are sorry you did not appreciate the area eats.

10/10 Excelente

Robin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great staff, extremely helpful.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Madonna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a very nice hotel very clean very friendly
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Debbi

Viajó con su pareja
Room was great. Smelled great. Large fridge in the room. Valet parking was great. Staff was extremely friendly and helpful. Free breakfast wasn’t to our liking but everything else was amazing.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Katrina

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was nice and helpful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jean el 4 may. 2024
Katrina, Thank you for the kind words regarding the staff. We appreciate your business.

6/10 Aceptable

Sarit

Se hospedó 1 noche en febrero de 2024
Respuesta de Jean el 30 abr. 2024
Sarit, Thank you for you business. I am very sorry you were less than satisfied with your stay.

10/10 Excelente

Cathy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 24 abr. 2024
Cathy, Thank you so much for the great score. I am very happy you enjoyed your stay.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet & clean hotel, friendly staff, valet parking with our booking, free breakfast with some hot selections, close to downtown activities, and they provide free shuttle for drop off and pick up which was excellent! The room was great,fairly updated. Has microwave, mini fridge, coffee maker. Also the bathroom provide on the wall soap, shampoo, conditioner, body wash, & body lotion. I would recommend this hotel its was great !
Se hospedó 1 noche en abril de 2024
Respuesta de Wyndham Manager el 16 abr. 2024
Thank you David for the wonderful and positive feedback. Your business is greatly appreciated, thank you for staying with us!

4/10 Mediocre

Andrea

Se hospedó 1 noche en abril de 2024
Respuesta de Wyndham Manager el 16 abr. 2024
Thank you Andrea for staying with us.

10/10 Excelente

Stefanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They made it easy with on line check in, valet parking and easy convenient check out. Would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 15 abr. 2024
Stefanie,Thank you so much for the great score. I am very happy you enjoyed your stay. We appreciate the kind words. Look forward to seeing you again.

10/10 Excelente

Kristen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is in the middle of a mostly medical facility area. Not a lot of walkable things nearby, but did not matter to us as it was one of the more reasonably priced hotels and had good reviews. I will say that the shining star of this hotel is the staff. Every single person we dealt with, from the valets to the front desk, to breakfast staff to housekeeping was very pleasant and helpful! Would recommend this hotel based on the staff alone!
Se hospedó 2 noches en abril de 2024
Respuesta de Jean el 15 abr. 2024
Kristen,Thank you so much for the great score. We appreciate the kind words regarding the staff!I am very happy you enjoyed your stay.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My som left a stuffed animal and housekeeping staff went above and beyond to find it for us.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 15 abr. 2024
William,I am very happy to hear that your sons stuffed animal was located and returned safely. Thank you for your business.

8/10 Bueno

Amberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 15 abr. 2024
Amberly, Thank you for responding to this survey. We appreciate your business.

10/10 Excelente

Steven D

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was close to the medical centers and a short walk to great eateries.
Se hospedó 5 noches en abril de 2024
Respuesta de Jean el 15 abr. 2024
Steven D,Thank you so much for the great score and feedback. We are very happy you enjoyed your stay.

8/10 Bueno

Jatesha P

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
The corner of my room had peeling walls and the shower had no soap. Someone put water in the bottle instead of replacing the body wash.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 12 abr. 2024
Jatesha, Thank you for the feedback. The amenities in our guest bathrooms cannot be tampered with. We can only replace the items with a new bottle. I will forward your comments to the housekeeping manager for review. Thank you for your business.

8/10 Bueno

Jenna

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Close proximity to hospital. Good service at front desk.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 12 abr. 2024
Jenna, Thank you for the great comments! I am happy you enjoyed our services!

8/10 Bueno

Gwen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was great, the surrounding area not so much; very isolated, nothing to do and if you're a walker, you might walk into some residential area that looks rough (and nobody around).
Se hospedó 3 noches en abril de 2024
Respuesta de Jean el 12 abr. 2024
Gwen, Thank you for the feedback. The hotel is located a short distance to Allentown. Great window shopping and very populated. We do having walking maps of the area also. I am sorry you were not informed of this from the hotel during your stay. We appreciate your business.

10/10 Excelente

Paula

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The grab & go breakfast was appreciated & better than i expected. My room was clean. The staff was super helpful!
Se hospedó 2 noches en abril de 2024
Respuesta de Jean el 12 abr. 2024
Paula, Thank you so much for the great feedback. I am very happy you enjoyed your stay!

4/10 Mediocre

Carola

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel is pretty basic for what I needed, one night stay was sufficient but if I would’ve to prolong my stay I don’t think it would’ve been good. I am highly allergic to dust and mold and the room clearly had mold accumulated in the corner ceiling by the window. There was a bit of a mess at check-in but thankfully resolved quickly and without having too much of a back and forth.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 10 abr. 2024
Carola, Thank you for taking the time to share your experience with us. I am sorry you had difficulties with both your room and check in. I have forwarded your comments to both our housekeeping and maintenance director to follow up on the issues you had with your guest room. The manager on duty would have been more than happy to assist you with moving your room. I appreciate you communicating this to us.

10/10 Excelente

Aprecia

Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 30 abr. 2024
Aprecia,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Excelente

Rebecca

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was smack dab in the middle of the hospital district. If you are looking for a place that you can park and walk this isn't the place for you. We had no problem driving so it worked great for us. There is a shuttle for any place within a mile so we were able to take the shuttle to fountain plaza and get the train to the Keybank center for a concert. It was very convenient.
Se hospedó 2 noches en abril de 2024
Respuesta de Jean el 8 abr. 2024
Rebecca, Thank you for the feedback. I am very happy you enjoyed our services.We look forward to seeing you again!

10/10 Excelente

Robert

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 8 abr. 2024
Robert,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Excelente

Kathleen

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The location was convenient and perfect for or adventure to Niagara Falls. The staff was so kind and helpful. The complimentary breakfast was great!
Se hospedó 2 noches en marzo de 2024
Respuesta de Jean el 8 abr. 2024
Kathleen,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Excelente

Riley

Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 30 abr. 2024
Riley,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Excelente

Stefanie

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 8 abr. 2024
Stefanie,Thank you for the great score. I am happy you enjoyed your stay.

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Jean el 30 abr. 2024
Kelly, Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Excelente

sonya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and outgoing. Hotel is a little older but well maintained. I would definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 8 abr. 2024
Sonya, Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Excelente

Jerry

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Do not like New York
Se hospedó 1 noche en abril de 2024
Respuesta de Jean el 2 abr. 2024
Jerry, I am very sorry you did not like our state. I hope you enjoyed the Wyndham Garden? We appreciate your business.

8/10 Bueno

Lynn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed for a hockey game and loved the hotel ……the breakfast was much more than grab and go ……will stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 2 abr. 2024
Lynn,Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

8/10 Bueno

Artimaess

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking issue
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 2 abr. 2024
Artimaess, Thank you for your feedback. We appreciate your business.

10/10 Excelente

Reanna

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I didn’t get the front desk lady’s name but she was so nice😌. The room was amazing and so much better than expected. Thank you so much for having us.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 2 abr. 2024
Reanna, Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

10/10 Excelente

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff here were excellent! The hotel was clean and very well kept.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 1 abr. 2024
Danielle,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Excelente

Sarah

Se hospedó 3 noches en marzo de 2024
Respuesta de Wyndham Manager el 21 abr. 2024
Thank you Sara for the 5/5 rating. We appreciate your business, thank you!

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, friendly staff and helpful, very clean and quiet. Very easy check in and out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 1 abr. 2024
Tom,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Excelente

Kathleen

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was incredibly helpful and kind. They gave great dining recommendations. I’d stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 1 abr. 2024
Kathleen, Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Excelente

Monte, Medina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My first time at this property...come to Buffalo for Live music shows. It is a little dated but very clean and well maintained. The room was huge, large screen TV, comfortable King bed, very large mini fridge easy to stock, microwave, coffee. The "Grab & Go" free breakfast was way more than expected and good! The free shuttle to downtown events blew me away-awesome. Even though the restaurant/bar is closed at this point , they sold great beers and wine from a cooler. great hot water pressure in the shower. it may just be seasonal but I had free valet & parking. Overall very friendly attentive staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Wyndham Manager el 28 mar. 2024
Hi Monte, thank you so much for the wonderful feedback and for sharing your experience. I am happy to hear you enjoyed your stay with us and our city!Have a great day and thank you for your business!

10/10 Excelente

Jamie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was wonderful, kind, friendly, and caring! I would definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 26 mar. 2024
Jamie,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 Excelente

Mary

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very helpful and accommodating. Hot breakfast was greatly appreciated.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 26 mar. 2024
Mary,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
perfect for work visit with the medical center
Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 26 mar. 2024
Daniel, Thank you so much for the kind words. I am very happy you enjoyed your stay.

8/10 Bueno

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was amazing!! Great location and worth it for valet parking :) Would stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Wyndham Manager el 21 mar. 2024
Thank you Kelly for the wonderful feedback. I appreciate your business and hope you see you again as our guest!

10/10 Excelente

Finin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jean el 19 mar. 2024
Finn, Thank you so much for the great score. I am very happy you enjoyed your stay!

8/10 Bueno

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking is at a garage across the street. The breakfast is limited, but more than a “grab and go”, which is how the staff referred to it. My concern was elevated when I saw the offerings, which included premade breakfast sandwiches, different bread options with a toaster available and sausages.
Se hospedó 1 noche en marzo de 2024
Respuesta de Wyndham Manager el 18 mar. 2024
Thank you Kathleen for the feedback. We appreciate your business, thank you for staying with us!

8/10 Bueno

Dennis

Se hospedó 1 noche en marzo de 2024
Respuesta de Jean el 8 abr. 2024
Dennis, Thank you for your business.