Dear Magdolna,Thank you very much for your kind review. We are delighted to hear that the cleanliness of our hotel lives up to its reputation, and that our staff's kindness and care made up for any other issues you encountered. At ibis Budapest Heroes Square, we strive to provide quality hospitality services and aim for a memorable experience for all of our guests. Please do not hesitate to contact us should you have any further questions or need assistance in the future. Once again, thank you very much for your valuable feedback.Sincerely, ibis Budapest Heroes Square

Estimado Ivette, Me alegro de saber que ha disfrutado de su estancia en el Ibis Plaza de los Héroes de Budapest. Esperamos volver a contar con usted. Un cordial saludo, Maria Blaskovics GM.

Dear Ole Magar, we apologize for the housekeeping oversight you experienced. We will address this internally to ensure it does not recur. We appreciate your feedback on the breakfast selection and will work on improving it. Thank you for bringing this to our attention. Best regards, ibis Budapest Heroes Square.

Dear Qashrina Laetitia Putri, We sincerely apologize for the inconveniences you encountered during your stay with us. We take your feedback seriously. Regarding the noise from the vents, we regret any disturbance caused and will investigate this matter further to ensure a peaceful environment for all guests. We acknowledge the concerns about the breakfast selection, and we will review our offerings to cater better to guests with dietary restrictions. Your comments about the lack of staff presence and some members' behavior do not reflect our standards, and we will address this internally. Please rest assured, we take your feedback very serious. On a positive note, we are pleased to hear that you found our Wi-Fi reliable and the availability of plug sockets convenient. We appreciate your feedback as it helps us improve. Sincerely, ibis Budapest Heroes Square

Dear Adair,thank you for your review! I would like to add, our hotel still counts to the wider city center, but you are right as the Deak Ferenc square, often called the heart of Budapest is within a 10 minutes ride with the bus, which stops at our entrance.We appreciate your comments, and looking forward to welcome you again.Best regards,Roland ViglásiGeneral Manager

Dear Waltraud,Thank you for taking the time to provide feedback on your stay at the ibis Budapest Heroes Square. We are delighted that your experience was good and we look forward to welcoming you again soon. Our staff strive to provide excellent service and quality which is important in making our guests feel comfortable and valued. We look forward to seeing you again soon. Sincerely, ibis Budapest Heroes Square