Exterior

Opiniones sobre Hotel Rum Budapest

4 out of 5
Hotel Rum Budapest
Királyi Pál Street 4, Budapest

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 540 de 835 opiniones" "
Evaluación: 8 - Bueno. 247 de 835 opiniones" "
Evaluación: 6 - Aceptable. 28 de 835 opiniones" "
Evaluación: 4 - Mediocre. 12 de 835 opiniones" "
Evaluación: 2 - Terrible. 8 de 835 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Isis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de The RUM Team el 14 ene. 2024
Dear Isis,Thank you very much for taking time to provide us with your wonderful feedback. We are absolutely thrilled to hear that you enjoyed your stay with us. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are eagerly looking forward to welcoming you back in the future!Warm regards,

8/10 Bueno

Orlando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente y agradable Estadía
Se hospedó 4 noches en julio de 2023
Respuesta de Vera el 4 ago. 2023
Dear Orlando, Thank you for surprising us with this feedback, we truly appreciate your kind words! Hopefully, all the facilities and services of ours, such as central location, friendly staff and the great breakfast which is served at our rooftop restaurant made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

10/10 Excelente

Felix

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel, super ubicación, staff muy amable y el desayuno deli.
Se hospedó 2 noches en noviembre de 2021
Respuesta de The Rum Hotel el 8 nov. 2021
Dear Felix, It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning factors as central location, our friendly and nice staff. Special thanks for highlighting our spacial breakfast service and nice rooftop restaurant & bar, your kind opinion means a lot to us and we will forward your praises to our colleagues and managers. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

10/10 Excelente

Lilia, Mexico

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo recomiendo totalmente, la ubicación es buenísima, el hotel es lindo y cómodo.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Szabina Horváth el 23 sept. 2021
Dear Lilia, Thank you for your kind review, It is a great pleasure to hear such nice words! We appreciate your opinion and hope to meet you again! Kind Regards, Hotel RUM team

10/10 Excelente

Christophe, Valencia España

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel centrico perfecto para visitar la ciudad. Habitacion muy amplia , limpia, decorada con mucho gusto, con detalles como maquina cafe nespreso, tetera, todos documentos necesarios para ver la ciudad,... Personal de recepcion muy atento y muy profesional, siempre preocupandose de tu bienestar. Desayuno completo , riquisimo servido en el ático con unas vistas preciosas y unicas. Han tenido muchos detalles con nosotros como poner una botella de champagne y saber que era nuestro anniversario, y un tulipan con bonbones el día de la San Valentin. Gracias por todo. En resumen muy recomendable y para volver sin dudas.
Se hospedó 5 noches en febrero de 2020
Respuesta de The Rum Team el 18 feb. 2020
Dear Christophe, Thank you so much for sharing your experience with us and our future guests! We are more than happy to hear that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. Special thanks for highlighting our clean and nicely decorated rooms, friendly staff, stunning interior, great breakfast service and our amazing rooftop restaurant & bar. Your kind opinion means a lot to us and we will forward your praises to our colleagues and managers. It would be a pleasure to accommodate you again if you return to Budapest in the future. With warm regards,

10/10 Excelente

Gloria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel es muy cómodo y muy bien situado, el restaurante que se encuentra en el piso superior tiene una vista fantástica y el desayuno es delicioso.
Se hospedó 2 noches en octubre de 2019
Respuesta de The Rum Team el 10 oct. 2019
Dear Gloria, Thank you for surprising us with this feedback, we truly appreciate your kind words! It is a great pleasure to find out from your comment how much you have enjoyed your stay with us. Hopefully, all the facilities and services of ours made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards,

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel es muy agradable, con un restaurante bar en la parte superior que tiene una preciosa vista de la ciudad y los cuartos están muy bien adaptados. Lo recomiendo ampliamente.
Se hospedó 1 noche en septiembre de 2019
Respuesta de The Rum Team el 4 oct. 2019
Dear Guest, It is a delight to know that you enjoyed your stay at Hotel Rum! Thank your for sharing your feedback with us, we really appreciate it! Warm regards,

10/10 Excelente

Ana Clemencia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hermoso
Excelente, hotel hermoso, muy bien ubicado con servicio al cliente muy especial. Volvería!
Se hospedó 1 noche en julio de 2019
Respuesta de The Rum Team el 3 ago. 2019
Dear Ana Clemencia, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! We are so glad to hear how much you enjoyed your recent holiday with us because of the mentioned factors. We will forward your praises to our colleagues and managers and truly hope to have the chance to welcome you back in the near future. Kind regards from Budapest,

8/10 Bueno

Mou P

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2018
Respuesta de The Rum Team el 19 oct. 2018
Dear Mou P., Thank you for staying with us. We appreciate your feedback! With kind regards, The Rum Team

8/10 Bueno

Agustin, España

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel tranquiloi y bien situado
Situado en una calle muy tranquila, a 10 minutos del puente de las cadenas. A un munuto de buenos bares y restaurantes. El personal muy agradable siempre con una sonrisa . Desayuno muy correcto en un local precioso en la última planta
Se hospedó 4 noches en septiembre de 2018
Respuesta de The Rum Team el 30 sept. 2018
Dear Agustin, We truly appreciate that you took your precious time to share this feedback with us! We are happy to find out from your kind words how much you liked your recent stay in our hotel. We truly hope that all the mentioned factors, such as good location, kind personnel and great breakfast with wonderful view from the rooftop resturant helped to make your holiday with us even better. It would be a pleasure to accommodate you agajn if you return back to Budapest! With kind regards, The Rum Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Buen hotel, buena ubicación, cerca de restaurantes y de sitios turísticos, calle tranquila. Buen desayuno, servicio y limpieza
Se hospedó 4 noches en junio de 2018
Respuesta de The Rum Team el 16 jul. 2018
Dear Guest, Thank you for taking your time rating our hotel! It is a pleasure to hear that you were satisfied with the facilities and services we offer, especially with the central location and great breakfast served on the rooftop. We would be happy to have the chance of welcoming you back in hte near future! With warm regards, The Rum Team

8/10 Bueno

PCP, Leganés. Madrid

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen situado. En general bastante limpio. El desayuno bueno pero escasa variedad. A la llegada en la recepción, no demasiada amabilidad. Aunque más tarde cambió y mejoró con otra persona.
Se hospedó 2 noches en abril de 2018
Respuesta de The Rum Team el 17 may. 2018
Dear Guest, Thank you for taking your time rating us! We are glad to hear how satisfied you were with our facilities and services during your recent stay. However, we are so sorry for the inconvenience you faced at the reception during your check-in. Hopefully, after all we have improved your first impression regarding our staff members and you have enjoyed your overall stay with us. With kind regards, The Rum Team

10/10 Excelente

Ane Miren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable!
Precioso hotel, nuevo, con una decoración fabulosa. Localización ideal a 3 minutos del metro, tranvía, bus.. o a 8mins andando hacia todos los lados. Zona tranquila y segura por la noche, con muchos restaurantes y bares alrededor. El desayuno muy bien, en la 7ª planta con unas vistas increíbles de la ciudad. Nos ha encantado, si volvemos a Budapest sin dudas nos alojaremos de nuevo aquí!
Respuesta de The Rum Team el 7 may. 2018
Dear Ane Miren, Thank you for sharing your opininon with us! We are glad to hear how much you have enjoyed your recent stay in our hotel. Thank you for highlighting several factors, such as beautiful decoration, convenient location and great breakfast service with amazing city view. Hopefully, all of these helped to make your stay with us even more memorable and we will have the chance to accommodate you again in the future. With kind regards, The Rum Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel.
Super ubicado, buen desayuno, buen hotel.
Se hospedó 2 noches en agosto de 2017

10/10 Excelente

ABa, España

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Céntrico, moderno, silencioso.
Amabilidad del personal del hotel. En pleno centro, al lado del Mercado Central y el puente de la libertad.Muy limpio. El desayuno básico, poca fruta y pocos dulces. El café muy bueno, pero quise repetir t tuve que pagarlo. A pesar de esto volveria a alojarme en el. Proporcionarion informacion turistica (de interes. Parada del metro a un minuto o dos. Con conexión al autobús que lleva al aeropuerto o viceversa

8/10 Bueno

Anahace, Madrid (Spain)

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel céntrico, cómodo y agradable
Hotel céntrico, pero en una zona tranquila. Habitaciones en perfecto estado y cómodo. El personal nos ayudó en todo momento a planificar nuestra visita y reservarnos los servicios que hemos necesitado. El desayuno bastante bien. Buena opción para parejas.

8/10 Bueno

Luis Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel nuevo con un buen servicio y ubicacion
Buen hotel, con un buen desayuno

10/10 Excelente

Carlos, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magnifico hotel, pero restaurante mejor.
Excelente hotel y personal que ahí labora. Solo un pequeño detalle. Por motivos de tiempo tuvimos que dejar la habitación una noche antes. Salimos el 8 de sep. Avisé del cambio, pero el check out fue muy lento . No prepararon mi cuenta . Yo tenía todo prepagado, había que agregar impuestos locales y consumo de minibar. Yo lo hice mentalmente en 10 segundos pero tardaron 20 minutos. Comentario del restaurante: el desayuno aunque de cortesía es excelente. Comí lunch y todo de primera, con precios accesibles. Un 10 para el restaurante.

10/10 Excelente

Roberto, Santiago Compostela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel excelente y centrico
Hotel excelente, centrico. Personal agradable, desayuno correcto. Habitaciones grandes, conminibar, camas cómodas y buena limpieza.

10/10 Excelente

Gustavo, Buenos Aires.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel boutique. Muy recomendable.
Excelente hotel. Pequeño y muy bien ubicado, en el centro, pero la zona muy renovada y llena de bares y restaurantes de diseño. Habitación algo pequeña, pero cómoda. Baño muy bien. Todo impecable. Desayuno completo. Personal muy agradable. Volvería sin dudas a este hotel, la relación precio/calidad fue óptima.
Respuesta de Sofia Balogh el 12 jul. 2016
Muchas gracias! :) The Hotel Rum Team

10/10 Excelente

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good experience
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel RUM Team el 27 abr. 2024
Dear Katherine,We really appreciate that you taking your time rating us, thank you for your feedback! It is wonderful to know that you fully enjoyed the time with us and in Budapest.We are looking forward to welcome you back for another memorable stay!Kind regards,

10/10 Excelente

steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So clean with an excellent service. Great location
Se hospedó 4 noches en abril de 2024
Respuesta de The RUM Team el 27 abr. 2024
Dear Steven,It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our excellent service, such as central location, clean and modern rooms and nice interior. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards,

10/10 Excelente

Jeff

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and breakfast
Se hospedó 12 noches en marzo de 2024
Respuesta de The RUM Team el 27 abr. 2024
Dear Jeff, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback!We are so glad to hear how much you enjoyed your recent holiday with us because of the convenient location and our top-notch breakfast service.We truly hope to have the chance to welcome you back in the near future. Warm regards,

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great hotel for the price I paid and in a great location for exploring Budapest.
Se hospedó 3 noches en marzo de 2024
Respuesta de The RUM Team el 6 abr. 2024
Dear Michael,Thank you very much for taking time to provide us with your feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations.It is always a pleasure to hear such positive feedback from our esteemed guests.Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,

6/10 Aceptable

Jill

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
This was a cute hotel looks just like an IKEA showroom. No complaints there. The beds were not comfortable at all. The staff was quite standoffish not friendly. Overall fair.
Se hospedó 2 noches en marzo de 2024
Respuesta de Vera el 15 mar. 2024
Dear Jill, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! Thank you for highlighting our nice and conforable room. We are sorry if the hotel staff did not meet your expectations, but hopefully, apart from this smallness your time spent with us was enjoyable and you will come back to us sometime in the future. Kind regards from Budapest, The Rum Team

10/10 Excelente

Mirian, Columbia

Se hospedó 3 noches en febrero de 2024
Respuesta de The Rum Team el 22 mar. 2024
Dear Mirian, We would like to thank you for taking your time sharing your recent experience with us. We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable.We are looking forward to welcome you back in the future!With warm regards,The Rum Team

6/10 Aceptable

Emily

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel RUM Team el 30 ene. 2024
Dear Emily,Thank you very much for taking the time to provide us with your feedback. We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,Hotel RUM Team

8/10 Bueno

Charlotte

Viajó en grupo
Le gustó: Limpieza, personal y atención
It was nice!
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel RUM Team el 26 ene. 2024
Dear Charlotte,It is wonderful to hear that our hotel and location met your expectations. It is our goal to provide guests with a convenient and enjoyable stay, and we are glad we could achieve this during your visit.We hope your experience encourages you to visit us again in the future. We are dedicated to ensuring your stay is always as comfortable and convenient as possible.Warm Regards,Hotel RUM Team

8/10 Bueno

Claus

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel RUM Team el 25 ene. 2024
Dear Claus,Thank you very much for taking time to provide us with your feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,Hotel RUM Team

10/10 Excelente

Paolo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Vera Kaszala el 22 ene. 2024
Dear Paolo, We would like to thank you for taking your time sharing your recent experience with us.We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable.With warm regards,The Rum Team

10/10 Excelente

Annika

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr freundliches, kompetentes Personal. Einmaliger Ausblick beim Frühstück oder Abends bei einem Wein. Zimmer groß und sehr sauber. Sehr durchdachtes Design. Deutsche TV Sender. Sehr viel Stauraum für Kleidung. 👍 Getränkepreise sehr hoch über deutschem Niveau, Frühstückskarte außergewöhnlich und sehr lecker, allerdings nichts für Menschen die nicht sehr experimentell sind. Das Bad inkl. Toilette „schliesst“ wie in allen modernen Hotels inzwischen nur mit einer Schiebetür aus Milchglas. Ist man hier zu zweit auf dem Zimmer muss man sich schon sehr vertraut sein, denn man hört wirklich jeden Ton. Alles in allem was ein sehr angenehmer und außergewöhnlicher Aufenthalt in Budapest und wir würden jederzeit wieder im Hotel Rum einchecken.
Se hospedó 3 noches en enero de 2024
Respuesta de Vera Kaszala el 11 ene. 2024
Dear Annika, We really appreciate that you taking your time rating us, thank you for your feedback! Thank you for highlighting many parts of our facilities as our great qualities, such as kind and professional staff, nicely decorated, spacious and clean rooms and breakfast served in our rooftop restaurant which provides amazing city view. Furthermore, we would like you to now that your kind suggestion is much appreciated and it will be forwarded to our management.Kind regards, Hotel RUM Team

10/10 Excelente

Nyekeva

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had such a fabulous stay! The hotel was spacious, clean and modern. Very safe area and short walk to majors attractions ( public transport). The made to order breakfast is FANTASTIC. Will stay here again during my next visit to Budapest.
Se hospedó 2 noches en enero de 2024
Respuesta de Vera Kaszala el 11 ene. 2024
Dear Nyekeve, It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our great qualities, such as central location, clean and modern rooms and nice interior. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

8/10 Bueno

Christian

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de The RUM Team el 14 ene. 2024
Dear Christian,Thank you very much for taking time to provide us with your amazing feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de The RUM Team el 14 ene. 2024
Dear Sandra,Thank you very much for taking time to provide us with your wonderful feedback. We are absolutely thrilled to hear that you enjoyed your stay with us. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are eagerly looking forward to welcoming you back in the future!Warm regards,

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel, breakfast was fantastic. Excellent help/service by the hotel staff. Comfortable beds, clean rooms, great location couldn't ask for any more.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The RUM Team el 4 ene. 2024
Dear Scott,We are thrilled to hear that you enjoyed your stay with us, especially the comfort of our bed, clean rooms and the servie offered by our staff. It is always heartening to know when our guests have a comfortable night's sleep. Your kind words about the amazing breakfast and our great location is also much appreciated.As you have experienced, our hotel is indeed in a prime location in the heart of Budapest's iconic University Square. We take pride in being a four-star boutique hotel right in the heart of the central. We aim to provide our guests with convenient access to the capital's most popular attractions. We hope that your overall experience at our hotel was a memorable one and that we will have the pleasure of welcoming you back in the future. Your satisfaction is our utmost reward.Warm Regards,

10/10 Excelente

Ayami

Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk Team el 7 ene. 2024
Dear Ayami,Thank you very much for taking the time to provide us with your amazing feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

10/10 Excelente

cheng yong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Huge and comfortable room with a wonderful rain shower. Breakfast is a must at Solid as the food is awesome with a stunning rooftop view. I have tested 80% of the food during my 6 days stay and everything was unbelievable. The staffs at the counter and restaurent makes the stay homely and made the stay wonderful. Sadly I didnt get the chance to try out the michilin rated Salt restaurent. Maybe next time.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Vera Kaszala el 30 dic. 2023
Dear Cheng, It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our great qualities, such as central location and comfortable rooms. We would be so happy to have the chance to accommodate you again if you return back to Budapest and may be you can try the Salt restaurant. With warm regards, The Rum Team

4/10 Mediocre

Sean

Se hospedó 3 noches en diciembre de 2023
Respuesta de Front Desk Team el 7 ene. 2024
Dear Sean,Thank you very much for taking the time to provide us with your feedback.We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,

8/10 Bueno

Alran

Se hospedó 3 noches en diciembre de 2023
Respuesta de Front Desk Team el 7 ene. 2024
Dear Ayami,Thank you very much for taking the time to provide us with your valuable feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be almost perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

6/10 Aceptable

Claus

Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk Team el 7 ene. 2024
Dear Claus,Thank you very much for taking the time to provide us with your feedback.We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,

10/10 Excelente

Rodney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk Team el 7 ene. 2024
Dear Rodney,Thank you very much for taking the time to provide us with your amazing feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

10/10 Excelente

Hilary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Vera el 15 nov. 2023
Dear Hilary, Thank you so much for sharing your experience with us and our future guests! We are more than happy to see that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vera Kaszala el 15 nov. 2023
Dear Sir/Madam, We are happy to find out from your raintg that you were truly satisfied with our hotel during your holiday! Hopefully, your time spent with us was memorable and we will have the chance of welcoming you back in the future! With kind regards, The Rum Team

10/10 Excelente

Lauren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel, will be back for another visit.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Vera el 15 nov. 2023
Dear Lauren, We really appreciate that you taking your time rating us, thank you for your feedback! Hopefully, all the facilities and services of ours, such as central location, friendly staff and the great breakfast which is served at our rooftop restaurant made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The RUM Team

8/10 Bueno

Eva

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel staff were very efficient and friendly. The breakfasts were spectacular, worthy of a 5 star luxury hotel. The room was comfortable, but the bathroom was small. The phone was far from the bed and there were no up to date outlets. However, I would go back and I highly recommend it for singles or for young people!
Se hospedó 6 noches en octubre de 2023
Respuesta de Front Desk Manager el 3 nov. 2023
Dear Eva,Thank you very much for taking your time to provide us such a wonderful feedback. Your kind words and appreciation have brought joy to our day. It is delightful to know that our hotel's breakfast enhanced your stay. Our á la carte breakfast is indeed one of the aspects we are very proud of, as it not only provides convenience but also adds to the overall experience of our guests.However, we regret to learn about your discomfort due to the size of the bathroom. We also regret that you find the phone outlets not up to date. Please accept our apologies for any inconvenience you may have experienced about these. We are continually striving to improve our services and your feedback is invaluable to us.Thank you once again for sharing your positive experience. We are looking forward to welcoming you back on your next visit, and we promise to strive continuously to exceed your expectations.

10/10 Excelente

Roderick

Viajó con su pareja
The two ladies at Reception are so friendly and helpful. We arrived early and our bags were safely stored until our room was ready. Our (many) questions were patiently answered. Take advantage of the rooftop restaurant for a pre dinner drink or meal and then return for a delicious breakfast and enjoy the spectacular views.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Manager el 3 nov. 2023
Dear Roderick,Thank you very much for your stay and for taking your time to provide with us such a wonderful feedback. It is a delight to hear your positive response about your recent stay with us. Your high ratings in all areas is particularly encouraging and serves as a wonderful testament to the quality of our hotel's offering.Our dedicated staff will be particularly pleased to learn of your high praise. Their diligent service is indeed a cornerstone of our guest experience and it is heartening to hear that their politeness and efficiency have left such a positive impression.We are also very pleased that you were so satisfied with our SOLID Rooftop Restaurant and that you had the opportunity to try our breakfast and dinner options as well. The view from there is indeed breathtaking at any time of the day.We hope to host you again in the future and assure you of our best services at all times.

10/10 Excelente

Janet

Viajó en grupo
Le gustó: Servicios
The design and location of the hotel is great! The hotel‘s staff very helpful and friendly. Very recommendable 👍
Se hospedó 3 noches en octubre de 2023
Respuesta de Vera el 29 oct. 2023
Dear Janet, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! We are so glad to hear how much you enjoyed your recent holiday with us because of the mentioned factors, such as convenient location and friendly sraff. We will forward your praises to our colleagues and managers and truly hope to have the chance to welcome you back in the near future. Kind regards from Budapest, Hotel RUM Team

10/10 Excelente

Faye

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Vera el 29 oct. 2023
Dear Faye, Thank you for surprising us with this feedback! It is a great pleasure to find out from your rating how much you have enjoyed your stay with us. Hopefully, all the facilities and services of ours, such as central location, friendly staff and the great breakfast which is served at our rooftop restaurant made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

6/10 Aceptable

Timothy

Se hospedó 3 noches en octubre de 2023
Respuesta de Front Desk Manager el 18 nov. 2023
Dear Timothy,Thank you for taking the time to share your experience with us. We are sorry that you did not tell more about your stay with us to find out exactly what the problem was.It is our goal to provide an enjoyable and comfortable stay for all of our guests, and we regret not being able to meet that standard on this occasion.We are constantly looking for ways to improve our services and we take all feedback seriously. We hope to welcome you back another time and provide you with a more pleasant experience.Kind regards,

8/10 Bueno

Christoffer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Härligt litet hotell med perfekt läge och smått magiskt takbar/restaurang i form av Solid. Gillar allt bortsett från de stenhårda sängarna och problem med värme/kyla på det annars fint förpackade hotellrummet.
Se hospedó 3 noches en octubre de 2023
Respuesta de Vera el 29 oct. 2023
Dear Christoffer, We really appreciate that you taking your time rating us, thank you for your feedback! Thank you for highlighting many parts of our facilities as our great qualities, such as central location and great food served in our rooftop restaurant which provides amazing city view. Hopefully, apart from the bed your time spent with us was enjoyable and you will come back to us sometime in the future. Kind regards from Budapest, Hotel RUM Team