Dear Mr Elhardy,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Carlos, It is promising to read your lovely words about Hotel Chesscom and the service you received. Thank you for complementing on our staff, they are always doing their best to fulfill the expectations of the visitors. We couldn't be happier about you stating us a good choice, the satisfaction of our guests is priority to us. On behalf of our entire team of Hotel Chesscom, it was a pleasure to host you during your stay in Budapest. Kind regards, Ms Andrea Pálfi, Guest Relations Manager

Estimado Juan, Gracias por su comentario en Expedia.com and por su crítica. Sin embargo, lamento mucho que la habitación era muy pequeña y el baño elemental. Estamos constantemente invirtiendo en el hotel, incluyendo, ropa de cama nueva, baños nuevos, nuevas alfombras y muebles nuevos. Espero le veo pronto! ¡Saludos! Ms Andrea Pálfi, Guest Relations Manager

Estimado Visitante, Muchas gracias por sus amables palabras sobre The Hotel Chesscom. Nos alegra saber que su estancia con nosotros ha sido excelente y que ha podido disfrutar de nuestros servicios. Le damos las gracias de parte de todo el equipo. Esperamos tener la ocasión de darle otra fantástica bienvenida muy pronto! Un cordial saludo, Ms Andrea Pálfi, Office Manager

Dear Lejla,Thank you for sharing your excellent feedback with us!We are glad that you liked so many aspect of our service.Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Emanuele,Thank you so much for your kind words! We are happy to hear that you received excellent attention from our staff and found our location convenient.Our team is dedicated to providing excellent service, and it's truly rewarding to know that our efforts have contributed to your positive experience.We can't wait to welcome you back for another wonderful stay.Best regards,Ms Andrea PálfiGuest Relations Manager

Dear Dorothee,Thank you so much for taking the time to share your experience at our hotel! We are delighted to hear that you enjoyed your stay and that our location, amenities, and services met your expectations.It's good to know that our proximity to the metro and bus station, as well as our 24-hour reception, made your travels more convenient. We're pleased that you found your room clean and comfortable, and that the little treats, water, and coffee/tea added to your overall satisfaction.Thank you once again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future!Safe travels,Ms Andrea PálfiGuest Relations Manager

Dear Gal Teo,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Kathy,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Sudheendra Kumar,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Kedves Adrienn!Köszönjük, hogy megosztotta velünk véleményét!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!Üdvözlettel:Pálfi AndreaVendégkapcsolati Vezető

Dear Hanny,Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you found our property nice and clean.Our proximity to the airport and the convenience we offer to travelers with tight flight schedules is something we take pride in.We appreciate you choosing our hotel for your one-night stay, and we hope to have the pleasure of welcoming you back in the future.Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Bruce,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Susanna,We're pleased to hear about your positive experience! It's glad to know that you found our hotel exceptionally clean and well-maintained. We appreciate your kind words about the welcome gifts and the professionalism of our staff. We're delighted that our location was convenient for your travel needs. Thank you for your suggestion regarding the pillows; we'll definitely consider this for added guest comfort. We look forward to welcoming you back and appreciate your recommendation to others.Yours sincerely,Ms Andrea Pálfi,Guest Relations Manager

Dear Norbert,Thank you for your feedback. We appreciate your compliments on our breakfast, free parking, proximity to public transport and shopping center, as well as our friendly staff. We apologize for any inconvenience caused by the room size and noise. We value your input and hope to provide an even better experience in the future.Warm regards,Ms Andrea PálfiGuest Relations Manager

Dear Luca,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Kedves Béla!Köszönjük, hogy megosztotta velünk véleményét!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!Üdvözlettel:Pálfi AndreaVendégkapcsolati Vezető

Dear Matija,Thank you for your review!It's wonderful to hear that you had a positive experience during your stay! Your feedback is greatly appreciated, and we're delighted to know that you found the room clean and tidy, enjoyed the breakfast, and appreciated the flexibility of our check-out time.We look forward to serving you again in the future!Warm regards,Ms Andrea PálfiGuest Relations Manager

Dear Monika,Thank you for sharing your feedback with us regarding your recent stay in Hotel Chesscom. We are glad to read that you are satisfied with the services and facilites we provide and you became a returning guest.We are looking forward to welcoming you back soon again!Kind regards, Bernadett LénártSales department

Dear Maria,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Kedves Kinga!Köszönjük, hogy megosztotta velünk véleményét!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!

Dear Stefan,Thank you for your kind words! We're glad you enjoyed our location and found our staff friendly. We hope to welcome you back soon!Best regards,Ms Andrea Pálfi,Guest Relations Manager

Dear Daniel,Thank you for choosing to stay at Hotel Chesscom during your recent visit to Budapest.We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear our valued Guest,Thank you for taking your time to leave a feedback regarding your recent stay at Hotel Chesscom. We are pleased to hear that you had a pleasant stay overall. We hope to see you again soon! Yours sincerely, Ms Andrea Pálfi,Guest Relations Manager

Dear Krisztian,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Caroline,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear our valued Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. Our team is committed to providing excellent customer service, and we are delighted that the receptionists were kind and helpful during your stay. We will be sure to pass along your kind words to them as it will serve as encouragement to continue delivering exceptional service to all our guests.Please accept our sincere apologies for this issue. We take matters of cleanliness and pest control seriously, and we regret that we fell short of our usual standards in this instance. We have shared your feedback with our housekeeping team, who will address the matter promptly and take the necessary steps to ensure such incidents do not occur in the future.Thank you once again for your feedback and for choosing our hotel.We hope to have the pleasure of welcoming you back in the future!Yours sincerely,Ms Andrea Pálfi,Guest Relations Manager

Dear Edward,Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are thrilled to hear that you had a positive experience and found our property to be convenient and a good value.We understand that proximity to the airport was an important factor for you. Our free on-site parking and easy access to the airport via the main highway are designed to provide a seamless and convenient experience for our guests.We are glad that you found our breakfast offering to be a good value and convenient. Our team is committed to maintaining a high standard of cleanliness, and we are pleased that your room was spacious and clean. Thank you once again for your feedback and for choosing our hotel. We hope to have the pleasure of welcoming you back in the future, should your travels bring you to the area again.Warm regards,Ms Andrea Pálfi,Guest Relations Manager

Dear Michael Anthony,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience.Cleanliness is a top priority for us, and we are delighted that you found our hotel to be clean. Our dedicated housekeeping team works diligently to maintain a high standard of cleanliness throughout the property.Moreover, we understand the importance of safe parking for our guests, and we are glad that our parking facilities met your expectations.Thank you once again for your feedback and for choosing our hotel. We can't wait to have you back as our valued guest.Warm regards,Ms Andrea PálfiGuest Relations Manager

Dear our valued Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced upon your arrival, and we appreciate you bringing this matter to our attention.We deeply regret that you were not able to check in immediately, despite the room being vacant. Our aim is to provide exceptional service to all our guests, and it appears that we fell short of meeting your expectations on this occasion. We understand how frustrating it can be to wait, and we apologize for any inconvenience caused.Please allow us to explain the situation regarding the request for an additional payment of 10 euros. Our hotel offers an early check-in service to guests who wish to check in before our standard check-in time. This service comes with an associated fee to cover the costs of preparing the room for early occupancy. However, it seems there may have been a miscommunication or misunderstanding during the interaction, and we apologize for any confusion caused. We appreciate your feedback, as it helps us identify areas for improvement and enhance our services. Your satisfaction is of utmost importance to us, and we would like to make it right. We would be grateful for another opportunity to serve you and showcase the true hospitality we strive to provide.Yours sincerely,Ms Andrea Pálfi,Guest Relations Manager

Dear Adrian,Thank you for taking the time to review the hotel. It is a pleasure to read that you enjoyed your stay with us.It is truly rewarding when a guest recognizes our team and takes the time to say thank you. We take such pride in delivering a truly memorable experience for our guests and your comments will be shared with our entire team to continue efforts to make the hotel a great place for our guests to stay.Once again, thank you for your thoughtful comments. We look forward to welcoming you back in the future. Regards,Ms Andrea Pálfi,Guest Relations Manager

Dear Thomas,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Robert,Thank you for sharing your feedback with us! I am happy to hear that you find our service amazing. Your compliment means a lot to our team. We look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Kedves Ibolya!Köszönjük szépen ezt a kiváló értékelést!Örömmel olvasom, hogy meg volt elégedve szállodánkkal!Reméljük, jól érezte magát nálunk, és hamarosan újra vendégül láthatjuk!Üdvözlettel:Pálfi AndreaVendégkapcsolati Vezető

Dear our valued Guests,Thank you for sharing your feedback with us! We are glad that you liked so many aspects of our service. Such words give us encouragement to continuously find ways to improve ourselves.I hope your stay was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Ramona,Thank you for sharing your feedback with us!We are glad that you were satisfied with our hotel.I hope your trip was pleasant and we look forward to seeing you again!Kind regards,Ms Andrea PálfiGuest Relations Manager

Dear Nataliya, Thank you for choosing our hotel for your recent stay in Budapest and thank you for your nice feedback, we always try to do our best to make the guests' stay pleasant and comfortable. We hope to see you soon again! Kind regards, Ms Bernadett Lénárt, Sales Manager

Dear David,Thank you for choosing to stay at Hotel Chesscom during your recent visit to Budapest.We are pleased to read you had a nice stay with us overall.We hope we can welcome you back again in the near future!Sincerely Yours,Ms Andrea Pálfi,Guest Relations Manager

Dear Csaba,Thank you for taking some of your valuable time to post your review and share your feedback and experience regarding your stay with us. Equally, I regret reading your negative comments, which have been taken on board and forwarded to the management.I really hope that we will have a chance to change your opinion positively in the near future!Many thanks,Ms Andrea Pálfi,Guest Relations Manager

Dear Elliot,Thank you for sharing your comment, happy to hear that you enjoyed your stay with us.We hope to see you soon again.Best regards,Ms Andrea Pálfi,Guest Relations Manager

Dear our valued Guest!Thank you for sharing your comment, happy to hear that you enjoyed your stay with us.We hope to see you soon again.Best regards,Ms Andrea Pálfi,Guest Relations Manager

Tisztelt Zsolt!Köszönjük szépen visszajelzését szállodánkkal kapcsolatban!Megtiszteltetés számunkra, hogy maximális pontszámmal értékelte szolgáltatásainkat.Bízunk abban, hogy legközelebb is vendégül láthatjuk Önt szállodánkban!Üdvözlettel:Pálfi Andrea,Vendégkapcsolati Vezető

Dear Mohammed,Thank you for sharing your opinion regarding to your stay at Hotel Chesscom.It is great to see that you were pleased with your “clean and tidy” room. We do hope we will have the chance to welcome you again at Hotel Chesscom.Best regards,Ms Andrea Pálfi,Guest Relations Manager