Dear Mar, Thank you for your most thoughtful feedback posted through Expedia.com following you recent visit to Four Seasons Gresham Palace. It is a pleasure to learn that your visit to Budapest was a truly memorable one. Your commending feedback regarding our hospitality, particularly the service extended to you by our staff is a great reinforcement of everything we strive for. Hopefully we will have the chance to be at your service again in the not too distant future. Sincerely,

Dear Karen, Thank you very much for giving us feedback through Expedia. We are pleased to hear that you found our property beautifully restored and hopefully overall you enjoyed your stay with us. We regretfully noted that unfortunately you were not satisfied with the view of your room overlooking the courtyard. We understand the importance of a room with the desired view, and we are sorry that we were unable to accommodate your preference and upgrade you on this occasion. We appreciate your understanding and hope that you will consider giving us another opportunity to exceed your expectations in the future. Warm regards, Federico GiovineHotel Manager

Dear Hoon Kang, Thank you for choosing Four Seasons Hotel Gresham Palace Budapest and for sharing your wonderful experience with us! We are truly honored to have been a part of creating beautiful memories for you during your stay. We are delighted to hear that your check-in experience and the condition of your room were excellent. We are delighted to know that we could contribute to making your honeymoon the most memorable, and we are grateful for your kind words. Again, we deeply appreciate your heartfelt feedback and hope to have the pleasure of welcoming you back in the future. Warmest regards, Federico GiovineHotel Manager

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff to be kind and our service commendable. It is rewarding to know that our efforts to please made a positive impact on your stay. We are equally delighted that you enjoyed our delicious dessert selection. Thank you for highlighting this. We appreciate your kind words and the time you took to share your feedback. It was a pleasure having you as our guest, and we look forward to welcoming you back in the not-too-distant future. Warm regards, Federico Giovine Hotel Manager

Dear Melanie, Thank you so much for your praising review! We are thrilled to hear that you had a wonderful stay with us. It is great to know that you had the opportunity to upgrade to a room with a spectacular view and that it exceeded your expectations. Maintaining a high standard of cleanliness and comfort is a top priority for us, so we were delighted to note that we succeeded in this respect. Thank you for commending our staff as well. Our dedicated team is truly the heart of our operation. We will be sure to pass on your compliments to all of them. We cannot wait to welcome you back in the future! Warm regards, Federico Giovine Hotel Manager

Dear Daniel, We greatly appreciate your kind words and feedback about your experience in Budapest! It is wonderful to hear that you were amazed by the beauty of our architectural building and the quality of our staff. We take pride in providing memorable experiences for our guests, and your compliments reaffirm our commitment to excellence. We hope your time with us created lasting memories, and we look forward to the opportunity to welcome you back in the future. Kind regards, Federico Giovine Hotel Manager