We stayed in the condo for two weeks. We have stayed in the Punta Arena condo complex before, and it is one of our favorites in Bucerias, which is our favorite beach time. The views from the balcony are spectacular, and both the condo property manager Teresa and Punta Arena staff are extremely responsive and helpful.
When one of our sister-in-law fell on the stairs, hit her head and broke her arm, Teresa especially, our favorite security guard and a couple of lovely winter residents at the condos jumped into action, got us immediate care and an ambulance and followed up to make sure we had everything she needed. Teresa is a gem - because of this but also she was very responsive to any other needs or requests we had.
Our brother-in-law stayed with his injured wife at the local hospital, which is new, very professional and provided excellent care. While those two did miss most of their vacation, they were impressed with the kindness and care they received. The other four of us did take a couple of days for a spectacular boat ride to whale watch and a drive up to San Sebastián (very interesting small town in the hills).
The condo had everything we needed except a baking dish of any kind (we wanted to bake a quiche and some brownies for a birthday celebration), so we donated a large glass baking dish (there is a broiler pan, cookie sheet and everything else we wanted). It was extremely convenient that the kitchen sink and refrigerator have filtered water.
All communications were excellent, and we appreciate that.