We did not get the home we rented. The home we rented was struck by lightening (Act of God, I get that) and we were relocated. We were told the relocation home had the same floor plan. I rented a luxury mountain view 4 bedroom home. We were relocated to the 3 bedroom home next door. Was it luxury? Nope. The home I rented had four bedrooms, the Master bed room had a fireplace, television, balcony and ensuite bathroom. The home I got did not have a master bedroom, it had a bedroom with a bed. The second bedroom in the house I rented had a balcony, in the home I got the second bedroom had a skylight. The house I rented had a main floor bedroom, the house I got did not. I specifically wanted a main floor bedroom for elderly mother, that has difficulty climbing stairs. The house I got had no main floor bedroom, rather had a basement level bedroom, that was so cold we could hardly use it even with a fire burning all night in the fireplace. There was a broken dining room chair (noted on previous reviews). When we looked for silverware it was sparse (only six forks) but we found more when we attempted to use the dishwasher. The dishwasher was full of dirty dishes and we had to use our one provided dishwasher pod to clean the dishes. Our first morning there was no water pressure. We called Yellow Rose and they came out and fixed it, the switch in the well needed replaced. (Another Act of God). Our second morning (and each morning after that) we attempted to take a shower and there was no hot water, the hot water tank had a faulty switch. After the 2nd service call from Yellow Rose we had the service guy show us where to flip the switch. Our plans each day were disrupted because we had to wait 2 hours for a hot shower. The furniture in the house we rented was adequate but for sure not the furniture pictured in the house we rented. And we definitely missed the extra room in the house we got opposed to the house we rented. Luxury home verses rustic home. Did not meet our expectations. The views were stunning. But the comfort was lacking. Upon arrival we noticed several windows were opened, making it very cold in the house, and there were numerous outdoor bugs in the house. Post rental, I expressed my dissatisfaction with two different people from Yellow Rose and was told that management would be giving me a call. Three days later, no such call. Our stay was far from ideal and probably will not stay with Yellow Rose again.