They said they‘ll explain everything to us while checking in, but when we arrived nobody replied to our messages for 24 h. There weren‘t enough towels for four adults, so that we had to wait for them for 24 h till they answered our messages. They weren‘t friendly, just a short answer without any further explanations. The pans and pots in the kitchen weren‘t really clean. In one bedroom is black mold near the bed. Could have been a nice stay when they would have been more responsive and hospitable.