Thank you for taking the time to share your feedback with us. We're sorry to hear your experience fell short of expectations. We value your input and would appreciate any specific details or suggestions you may have to help us improve. Our goal is to ensure our guests have a positive stay, and we hope to have the opportunity to better serve you in the future1

Thank you for recognizing our efforts to maintain cleanliness. We strive to provide a comfortable and hygienic environment for all our guests. Your feedback is greatly appreciated!

We are delighted to hear that your son enjoyed his stay with us! Our team takes pride in providing excellent service, and its wonderful too know to know that you found our rooms clean and comfortable. We hope to have the pleasure of welcoming you back in the future. Thank you!

Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that you found our place fairly clean. We're continuously working to improve our facilities to provide a better experience for our guests. Your input helps us in our efforts. If you have any specific suggestions on how we can enhance our experience, we'd love to hear them. Thank you for your stay!

Thank you for sharing your experience! We're glad our Front Desk Team could assist you and ensure a smooth check-in process, even during late hours. Your safety and comfort are important to us, and we appreciate your understanding. We look forward to welcoming you again on your next visit to Brooks!

Thank you for your review. We're pleased to hear that you found our motel clean but we apologize for the oversight regarding the beard hair. Your feedback helps us maintain our standards and we'll address this promptly. We understand the importance of a peaceful stay and apologize for any inconvenience caused by noise from other guests. We'll look into ways to improve soundproofing for a more comfortable experience. We appreciate your input and hope to welcome you back for an even better stay in the future!

Thank you for taking time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with the room including the temperature of the water, fridge performance, squeaky floorboards and the draft under the door. Your comments are valuable to us and we will address these concerns promptly to improve our accommodations. We understand your disappointment and hope to have the opportunity to better serve you in the future. If you would like to discuss your experience further, please feel free to reach out to us directly.

Thank you for your kind words! we're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority and we look forward to welcoming you back for another great experience in the future!