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Opiniones sobre Country Inn & Suites by Radisson, Brookings, SD

2.5 out of 5
Country Inn & Suites by Radisson, Brookings, SD
3000 Lefevre Drive, Brookings, SD

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 280 de 599 opiniones" "
Evaluación: 8 - Bueno. 193 de 599 opiniones" "
Evaluación: 6 - Aceptable. 59 de 599 opiniones" "
Evaluación: 4 - Mediocre. 46 de 599 opiniones" "
Evaluación: 2 - Terrible. 21 de 599 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hilda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un poco caro
Todo excelente
Se hospedó 1 noche en agosto de 2019
Respuesta de Debra Pieschke el 8 oct. 2019
Thank you for the pat on the back. We appreciate the comments and also thank you for staying at the Brookings Country Inn and Suites. Please consider staying with us the next time you are in the area.

8/10 Bueno

Leona L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2024
Respuesta de Jay el 11 may. 2024
Leona, thank you for the 4/5 rating. We hope to see you again in Brookings.

10/10 Excelente

KENNETH

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice quite stay. The staff was extremely friendly and helpful.
Se hospedó 7 noches en abril de 2024
Respuesta de Jay el 11 may. 2024
Kenneth, thank you for the kind words. We hope to see you again in Brookings!

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Applebees
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Richard, thank you for the 5/5! We hope to see you again in Brookings!

8/10 Bueno

Phil

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A nice hotel and nice workers. The bathrooms and rooms are weathered but still functional. There was hair in our shower and bathroom floors when we arrived but that’s a lot of places now days.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Phil, thank you for the 4/5 rating. We apologize for the hair you found; your comments have been passed along to our housekeeping team. We hope to see you again in Brookings.

8/10 Bueno

Christin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Clean and friendly!
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Christin, thank you for the 4/5 rating! We hope to see you again in Brookings!

10/10 Excelente

Ginger, Quincy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 11 may. 2024
Ginger, thank you for the 5/5! We hope to see you again in Brookings!

2/10 Terrible

Becky

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was quiet and bed was comfy.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was great for a quick trip. Beds were comfortable, too S were spacious, staff was friendly. I’d stay here again.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Terry

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was nice and clean. Breakfast was good. But the staff was amazing. Going above and beyond to help us out when our rental car broke down. Driving my son to the college. I look forward to staying at this hotel again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Beverly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean, and bed was comfortable. The room had a fairly strong scent - like too much carpet fresh was used.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Robyn

Se hospedó 2 noches en febrero de 2024
Respuesta de RC el 20 feb. 2024
Thank You for staying with us and good rating.

4/10 Mediocre

David

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
This place has gone downhill… the lack of any upgrades is abundantly visible. My room was open when i arrived to it.. very weird, also shady occupants. The room had a terrible smell of over spray of some sort of freshener/potential cleaning agent. Gave me a terrible migraine. I would never return!
Se hospedó 1 noche en febrero de 2024
Respuesta de RC el 20 feb. 2024
Thank You for staying with us and Sorry for air freshener cause you issue.

10/10 Excelente

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were friendly and helpful. Property is conveniently located and close to dining options. One suggestion would be to have two soft pillows and two firm pillows to provide options for guests.
Se hospedó 1 noche en febrero de 2024
Respuesta de RC el 20 feb. 2024
Thank You for staying with us and good rating.

8/10 Bueno

Alyssa

Se hospedó 1 noche en febrero de 2024
Respuesta de RC el 20 feb. 2024
Thank You for staying with us and good rating.

10/10 Excelente

KELLI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good breakfast, nice pool, excellent hot tub, clean rooms, most of the staff members were very pleasant and friendly.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk el 7 feb. 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excelente

Kay

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 2 feb. 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The people and rooms was great definitely stay there again and expedia as well
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 1 feb. 2024
Thanks for the amazing feedback! We're thrilled you enjoyed your stay at Country Inn and Suites by Radisson, Brookings, SD. We look forward to hosting you again. Also, glad to hear your positive experience with Expedia!

10/10 Excelente

Victoria

Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 11 may. 2024
Victoria, thank you for the 5/5! We hope to see you again in Brookings!

10/10 Excelente

Robert

Se hospedó 1 noche en enero de 2024
Respuesta de Management el 2 feb. 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excelente

Nathen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de RC el 24 ene. 2024
Thank you for staying with us and gave great review.

8/10 Bueno

Kenneth

Viajó con su familia
Le gustó: Limpieza, personal y atención
Respuesta de RC el 20 feb. 2024
Thank You for staying with us and good rating.

6/10 Aceptable

Jacquelyn

Viajó por negocios
A decent hotel
This hotel is okay. For one or two nights it is already but I wouldn't choose to stay here for a week. Location is convenient but is outdated and not the most comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 1 feb. 2024
Thank you for sharing your thoughts. We appreciate your feedback and understand your perspective. We'll take your comments into consideration as we strive to enhance our guests' experiences. If there are specific areas you feel we can improve, please feel free to let us know.

6/10 Aceptable

Melinda

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 2 feb. 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excelente

Craig

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 2 feb. 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

8/10 Bueno

David

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Flandreau Powwow
The room was clean except for the little spider we found 😂 but overall a great place people friendly and the pool was heated and the Jacuzzi was nice I highly recommend it
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 2 feb. 2024
Thanks for the feedback, and kudos for handling the surprise like a champ! We promise it's not a usual guest, and we'll work on keeping it that way. we're Delighted you enjoyed the friendly folks, heated pool, and Jacuzzi. Looking forward to your next visit!

10/10 Excelente

Holly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean. Staff were kind and took concerns seriously. No problems
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management el 2 feb. 2024
We appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

2/10 Terrible

Nicole

Bed bugs!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Raj el 23 nov. 2023
Hi Nicole, We did inspection of that room in detail by taking out mattress and base but we did not found any thing like bed bug but we got 2 small insect and few in window so that must be came from window. We are really sorry for this issue but We did full refund of your stay to compensate insect issue.

10/10 Excelente

Janessa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I arrived to town early and asked the front desk if there was any way I could check into my room early. The employee looked to see if any rooms were clean yet and he found that none were and proceeded to apologize. It was absolutely not a problem and I said we would find something to do for a couple hours, I just wanted to see if our room happened to be available. About an hour later he calls me and tells me he has a room ready for me. So sweet of him! I never once asked him to contact me if anything opened up sooner, but he did it anyway. Staff was amazing!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Chad

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in was easy, and the person working the reception. Desk was very pleasant. A very safe and comfortable experience! We would book again!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Marten, Northfield

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was nice but the bed was way too soft.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sheldon

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

James

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Bob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay..
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk el 16 sept. 2023
Bob,Thanks for your great review! Come again soon!Sincerely, Country Inn & Suites staff

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk el 16 sept. 2023
Thank you for your great review, please come stay with us again soon!Sincerely, Country Inn & Suites staff

8/10 Bueno

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hot breakfast. Very clean room, only down side was a comforter that seemed small for the bed (didn't come up to the shoulders).
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Desk el 16 sept. 2023
Ruth,Thank you for your great review, we are happy to hear you enjoyed your stay with us. We appreciate your feedback about our comforters and will take that into consideration when trying to improve our guest experience. Come again soon!Sincerely, Country Inn & Suites staff

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Management el 9 sept. 2023
Your review made our day! We're thrilled to hear about your wonderful stay at Country Inn and Suites-Brookings, SD.Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for more great moments with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Raj C el 31 ago. 2023
Thank You for great rating.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clean and quiet
Se hospedó 1 noche en agosto de 2023
Respuesta de Catherine el 30 ago. 2023
We sincerely appreciate your feedback and are delighted to hear that you've had a positive experience during your stays at the Country Inn and Suites by Radisson - Brookings, SD! Your comfort and convenience are important to us, and we're glad that our amenities were up to your standards. Your continued loyalty is greatly appreciated, and we're committed to ensuring that each visit meets and exceeds your expectations.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please let us know!

2/10 Terrible

Daryl

Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk el 30 sept. 2023
Daryl, we are so sorry to hear you did not enjoy your stay with us. Please reach out with any of your concerns so that we can address them to help improve future guests experiences. Thank you.

10/10 Excelente

Mark

Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk el 16 sept. 2023
Mark,We appreciate your great review, please come stay with us again soon!Sincerely, Country Inn & Suites staff

8/10 Bueno

David

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice walking trail, patio, gym with weights and a morning breakfast that is pretty good. The room needed help from a scented candle and the beds looked lumpy but turned out comfortable enough. Housekeeping was very good.
Se hospedó 3 noches en agosto de 2023
Respuesta de Management el 25 ago. 2023
We sincerely appreciate your feedback regarding your stay at Country Inn & Suites by Radisson in Brookings, SD. We apologize for any inconvenience caused by the unusual scent in the room. Our housekeeping team has been working diligently during the busy season to provide the best experience for our guests. Your understanding and patience are greatly valued. We're delighted to know that despite these minor issues, you found the beds comfortable and our amenities enjoyable. We'll continue to work hard to ensure every guest has a pleasant stay. Thank you for choosing to stay with us, and we hope to welcome you back soon for an even better experience.

10/10 Excelente

Carolee, Helena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in. Easy to locate the hotel from the interstate.
Se hospedó 1 noche en agosto de 2023
Respuesta de Catherine el 19 ago. 2023
Dear Carolee, Thank you for sharing your feedback in regards of your recent stay at Country Inn & Suites by Radisson - Brookings, SD. We're thrilled to hear that you were happy with your experience. Our team takes great pride in providing a clean and welcoming environment for all our guests. Your positive comments reinforce our commitment to creating memorable experiences. We wish you safe and pleasant travels ahead!Warm Regards,

10/10 Excelente

Rod

Se hospedó 1 noche en agosto de 2023
Respuesta de Management el 9 sept. 2023
Your review made our day! We're thrilled to hear about your wonderful stay at Country Inn and Suites-Brookings, SD.Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for more great moments with us.

10/10 Excelente

Darla, Mitchell

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is very friendly and accommodating! I had reserved many rooms for several nights and everyone’s needs were met. Highly recommend this hotel for yourself or your family members.
Se hospedó 5 noches en agosto de 2023
Respuesta de Management el 11 ago. 2023
We are genuinely thrilled to hear about your positive experience during your stay with us. It warms our hearts to know that our staff's friendliness and dedication made your visit enjoyable, especially as you reserved multiple rooms for several nights. Your recommendation means the world to us, and we're delighted to have met the needs of you and your group. We can't wait to welcome you all back for another memorable stay. Thank you for choosing our hotel!

10/10 Excelente

LEROY, WICHITA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great people
Se hospedó 1 noche en agosto de 2023
Respuesta de Management el 11 ago. 2023
Thank you for your kind words! We're so pleased that you had the chance to interact with our wonderful staff. Your appreciation means a lot to us. We can't wait to have the opportunity to welcome you back again soon. Safe travels!

4/10 Mediocre

Rebekah

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very dissatisfied in this property. The first room was missing the sofa. The second room was supposed to be a king bed and it was a queen. When we pulled out the sofa bed, it was disgusting. Then the bathtub leaked and the bathroom had so much mold in it. I tried to clean some of it up, but wasn’t able to get it all. The only good thing was the breakfast. It was delicious and the lady that cooked it was very sweet and kind!
Respuesta de Brittney Koepke, General Manager el 3 ago. 2023
Hi Rebekah, Sorry for the inconvenience. I will definitely figure out with front desk person and head house keeper and make sure this kind of things will not happen in future.

8/10 Bueno

Lonnie

Se hospedó 1 noche en julio de 2023
Respuesta de Catherine el 20 ago. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Brookings, SD. We believe that our guests are at the heart of everything we do, and your feedback serves as a motivating reminder that we're on the right track. We will continue to strive for excellence and to exceed your expectations with each visit.Thank you once again for choosing Country Inn & Suites by Radisson, Brookings, SD. Your satisfaction is our greatest reward, and we look forward to the opportunity of serving you again in the future, safe travels!