Pasillo
Ver disponibilidad

Opiniones sobre Royal Exchange Hotel

3.5 out of 5
Royal Exchange Hotel
320 Argent Street, Broken Hill, NSW

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 174 de 316 opiniones" "
Evaluación: 8 - Bueno. 110 de 316 opiniones" "
Evaluación: 6 - Aceptable. 21 de 316 opiniones" "
Evaluación: 4 - Mediocre. 10 de 316 opiniones" "
Evaluación: 2 - Terrible. 1 de 316 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Julie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Angus

Le gustó: Servicios
Clean and comfortable room great staff
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Scott, Grovedale

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
We arrived to find out there was no restaurant or bar open at all and when we got to our room the aircon did not work . Not good when it was 40 degrees. We spoke to them about it and there was nothing they could do
Se hospedó 3 noches en febrero de 2024
Respuesta de Joanne el 4 mar. 2024
Hello Scott,I am so sorry to hear that your stay with us was not to your expectations. Our restaurant and bar have been closed now for over 3 years and I have stated so, to my knowledge, in all booking platforms and on our website. Staffing being the main concern in this area.As far as the air conditioning I find that quite distressing that you were led to believe there was nothing we could do and would like to know who you spoke to about that so I can further investigate. Because this is not correct and I despair in thinking you were told that, and do not want the same thing to ever happen again.If you could take the time please to furnish me with information, such as your dates of stay and what time you actually complained, it would be very much appreciated.Again I deeply apologise for our lack of hospitality toward you both.RegardsJoanneManagement

10/10 Excelente

Martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Marita

Le gustó: Personal y atención
lovely convenient location. Great deco style.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Charming deco hotel
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Harry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming, old world elegance.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Tony

Le gustó: Limpieza, personal y atención
We will visit again when the restaurant is open.

8/10 Bueno

Jay

Viajó por negocios
Le gustó: Limpieza, personal y atención
A good property, though my room was tiny. Entirely too small. No place to put suitcase and me. Only one night stay, so okay. But would not stay in such a room again. Most of staff nice and helpful. Town is melancholy and somber.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely historical hotel which is rare these days. Could easily stay there again.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Phil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, well appointed room in the center of town.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Antonio

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Grand old building in a great location.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Jane

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely period property - clean, comfortable and had everything you needed for a short or longer stay.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Melanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel had a beautiful art decor feel. Amazing service as our room was ready before the standard check in time. The hotel was so quiet. It was a joy to stay there
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Edith

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Character of an historic pub.
Se hospedó 5 noches en julio de 2023

6/10 Aceptable

Frank

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property is marketed as a 5 star hotel with pictures of an attractive dinning room other and bar. It says parking available. Disappointingly it is more like an understaffed boarding house - there is no service in the dinning room other than a motel style sketches; breakfast there is no drink service except the usual motel type overprice ‘minibar’;there is no parking other than on the street where time limits apply; reception was unhelpful - when I asked what were good dinning option I was told ‘just go down the street there are plenty of things open’. Not withstanding that the room and bedding were of a high standard. Pity, with a bit more effort could be an outstanding option. Need to try harder
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jane

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The hotel is very nicely decorated and looked after. The only parking is on the street and there are time limits so you have your car. Also, the wifi coverage was no good in our room despite staff telling us "it should be OK" it simply wasn't. It would be nice for this to be fixed so we would get what we paid for.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Ralph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient, quiet and nicely appointed
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención
Beautiful decor, clean room.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Lachlan

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Always a comfortable stay
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Andrew

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
There is no bar area at the hotel and the lounge and dining areas were closed on both nights (Mon & Tue) Advised they would be closed for the foreseeable future. Therefore no indoor areas to relax apart from my room. Only on street parking (max 4 hours during the day) across from the hotel. The cost for the stay did not reflect the lack of amenities offered
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

eamonn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Aditi

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Mary De

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Central to all attractions, walking distance to many cafes, clubs bar in the middle of town.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ian, Corrunna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Classic comfortable 'old' hotel. But note that dining room is now closed, but other eating options (pubs and cafes) are nearby.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Marianne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Nathan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 7 noches en marzo de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Stefanie

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Shoba

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Was nice, comfortable and quite stay
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Artur

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Phil

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nothing too much trouble!
A massive thank you to everyone at the Royal Exchange - right from giving lots of dinner recommendations when I checked in, then letting me extend my stay at the last minute, and then especially to Ray as I was leaving, who let me stay in my room past check-out time, then insisted I stayed in their (very comfortable!) Lounge while waiting for my flight, and then spent ages calling around taxis who didn't come and eventually arranging for a local tour bus driver to run me to the airport. After being looked after like that, I wish I could stay forever!
Se hospedó 3 noches en enero de 2023

6/10 Aceptable

Andrea

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
We knew it was an old hotel but probably there should be some upgrades, bathrooms ? Also we would've liked to grab a drink arriving late afternoon, no-one in the bar area and the receptionist was clearly wanting to go as soon as possible, its a hotel for goodness sake, look after your guests We went down the road to the Broken Hill Pub

8/10 Bueno

Kylie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gorgeous old building, friendly and helpful staff. Comfortable bed and good selection of pillows. Quite noisy - from the street (as would be expected on a busy corner - which is also very convenient for getting around town) - but also through our wall from inside. Woken by very loud banging very early each morning - perhaps from the cleaner's closet between the end rooms. Could be amazing with a little update - looks a little tired and the balcony will become unsafe without some serious restoration soon. The dining room (only used for a continental breakfast) is crying out to be an art deco cocktail bar! Overall, excellent for a casual and generally relaxing stay.

8/10 Bueno

Steve, Mitchell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel in middle of the Main Street in BH. Rooney are smallish but have everything you need.

8/10 Bueno

david

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great rustic feel and location. Wi-fi did not work.

8/10 Bueno

Ashley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cool old hotel , need some off street parking tho, parking out on the street with signs that say no more than four hours isn't ideal.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Lachlan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
As a previous guest this hotel has maintained it’s clean comfortable atmosphere in a heritage building in the central Broken Hill. A great stay
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Kylie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Grand old Hotel. Well maintained with lots of character. Very convenient location. Lady on front desk was very helpful and pleasant.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jacqueline

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Truelly a Grand old hotel. They dont build these sny more. Spend some time browsing the main dining room .. priceless memorabilia. Or just sit out an upper verandah ... and take in the Broken Hill views.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An oasis in the outback
Beautiful hotel
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Anthony

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Jacqueline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the period character of building and proximity to town centre
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Stephen

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
4 years ago they had a great dining experience, no dinner any more. The town is dying and I won't travel in that direction again.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Centrally located with a bit of old world charm.
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Neville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice Art Deco hotel. Room had ensuite and was small but beautifully decorated. A/c was hard to get right so had a cold first night until staff assisted next day. Hotel does not have a bar or lounge. There was a nice breakfast room but I didn’t try the breakfast preferring to explore the town, which was quite empty apart from some tour groups. Most hotels & restaurants closed but several clubs operating.
Se hospedó 2 noches en julio de 2022