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Opiniones sobre Hampton Inn Brockport, NY

2.5 out of 5
Hampton Inn Brockport, NY
4873 Lake Rd S, Brockport, NY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 672 de 999 opiniones" "
Evaluación: 8 - Bueno. 253 de 999 opiniones" "
Evaluación: 6 - Aceptable. 45 de 999 opiniones" "
Evaluación: 4 - Mediocre. 10 de 999 opiniones" "
Evaluación: 2 - Terrible. 19 de 999 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Felicia

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
buen servicio, y la tranquilidad.
Se hospedó 2 noches en julio de 2022
Respuesta de Heather (front desk) el 31 ago. 2022
The employees of the Brockport Hampton Inn are pleased that you enjoyed our stay with us. Please come by again soon!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio, la tranquilidad es un lugar acogedor excelente para descansar y los alrededores son hermosos
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great front desk person!!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Courtney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great overnight stay. Hotel looked like it was full but it was very quiet.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was good
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Eddie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Xiaofeng

Viajó con su familia y niños pequeños
Le gustó: Servicios
Nice staffs, delicious breakfast, very clean
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joyce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk staff was awesome. Very friendly.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Judy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean. Beds were comfortable. Breakfast was typical for a hotel. Overall I recommend the hotel.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent stay and staff.
Se hospedó 5 noches en marzo de 2024
Respuesta de Amber el 18 mar. 2024
We are happy you enjoyed your stay! Thank you for choosing the Hampton Inn!

10/10 Excelente

jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Amber el 18 mar. 2024
We are happy you enjoyed your stay! We hope to see you again soon. Thank you for choosing the Hampton Inn!

10/10 Excelente

Said

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excellent people! Good service
Se hospedó 6 noches en febrero de 2024
Respuesta de Amber Moll el 8 mar. 2024
Thank you for staying with us at the Brockport Hampton Inn. We hope you enjoyed your stay!

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Like taking the grand kids for spring break to use pool/hot tub/ breakfast. It's fun and the kids really enjoy it. It's a nice place to do it. Only thing I didn't like. Electronic key cards stop being usable at a certain time, probably noon, check-out time. I went back to double check room, make sure we didn't leave anything. Couldn't get in. Might want to add 15 mins to card just for those types of instances where you're not out at exactly 12:00.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 8 mar. 2024
Thank you for staying with us at the Brockport Hampton Inn. We hope you enjoyed your stay! We are sorry about the inconvenience of the room keys! We hope to see you again soon!

10/10 Excelente

Vikki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 22 feb. 2024
Thank you for choosing the Brockport Hampton Inn. We hope to see you again soon!

10/10 Excelente

Jill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 20 feb. 2024
Thank you for choosing to stay at the Brockport Hampton Inn. We hope to see you again soon!

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 20 feb. 2024
Thank you for choosing to stay at the Brockport Hampton Inn. We hope to see you again soon!

8/10 Bueno

Deni

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 20 feb. 2024
Thank you for choosing to stay at the Brockport Hampton Inn. We hope to see you again soon!

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the room and property were clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber Moll el 20 feb. 2024
Thank you for choosing to stay at the Brockport Hampton Inn. We hope to see you again soon!

10/10 Excelente

Frantz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Amber Moll el 20 feb. 2024
Thank you for choosing to stay at the Brockport Hampton Inn. We hope to see you again soon!

10/10 Excelente

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely would recommend.
Hotel and rooms were clean, staff were friendly, breakfast was great! Great location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Laundry/room service put a dirty blanket on the bed - notified front desk and it was changed.
Se hospedó 2 noches en enero de 2024
Respuesta de Amber el 6 feb. 2024
We deeply apologize for the mistake that was made. We hope to see you again in the future!

6/10 Aceptable

Claritza

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

10/10 Excelente

Colleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

8/10 Bueno

Kevin

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Review
The facility was great, and the fitness room was amazing. My only issue was with the cleanliness of the toilet. There was dried urine all over the seat
Se hospedó 1 noche en enero de 2024
Respuesta de Amber el 6 feb. 2024
We deeply apologize for the cleanliness of your toilet! We hope to see you again in the future!

10/10 Excelente

Dan

Se hospedó 2 noches en enero de 2024
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

10/10 Excelente

Sheel

Viajó con su familia
Le gustó: Servicios
Everyone is very pleasant
Se hospedó 1 noche en enero de 2024
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

10/10 Excelente

Cathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was a plus, very good. Soft pillows, could use a bit softer mattress. Otherwise all was good. Staff was friendly, helpful, and polite.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Cathy, Thank you for staying here with us at the Hampton Inn Brockport. I am happy you enjoyed your stay. I am sorry to hear that the mattress was not comfortable for you. I will look into this.

10/10 Excelente

Lee

When we are in the area visiting family this is where we stay
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Lee, Thank you for choosing the Hampton Inn Brockport when visiting your family.

8/10 Bueno

Earl

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Earl, Thank you for staying with us here at the Hampton Inn Brockport.

10/10 Excelente

Sandy

Se hospedó 6 noches en diciembre de 2023
Respuesta de Amber el 6 feb. 2024
We are happy you enjoyed your stay! We hope to see you again!Thank you for choosing the Brockport Hampton Inn!

10/10 Excelente

Sandy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
short trip to visit daughter at college
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Sandy, Brockport is such a great school! I am happy that you chose the Brockport Hampton Inn for your stay, while you visit your daughter.

10/10 Excelente

Edward

Viajó con su familia
Le gustó: Servicios
Great stay at Hampton inn Brockport
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Diana

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very welcoming , clean hotel! Great staff! Will stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Diana, I am so happy you enjoyed your stay. Thank you for your kind words.

10/10 Excelente

Krystie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Krystie, Thank you for choosing the Hampton Inn Brockport during your recent stay. I hope you enjoyed your stay..

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Linda,Thank you for choosing the Hampton Inn Brockport for your recent stay.

10/10 Excelente

Mary-Jo

Viajó con su familia
Easy stay. Convenient, clean, nice staff, good breakfast.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Mary-JoThank you for your kind words. I am happy that you enjoyed your stay.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome hotel. Staff was very friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Brian,I am happy to hear that enjoyed your stay. We have such a great staff here. I will pass the complement to the staff,

10/10 Excelente

Rex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
Great travel experience. Second time we've used this hotel for an anual event nearby. See no reason not to continue to use it in the future.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Rex, I am pleased to know that you meet your expectations. Making sure that our guest are happy is what we strive for. I look forward to your next visit.

10/10 Excelente

Bryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Bryan,

8/10 Bueno

Laura

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed at the Hampton Inn because of the proximity to SUNY Brockport. The property was clean and the rooms comfortable. The breakfast was good with choices everyone will like. I liked the large bathroom shampoo and such rather than the little mini bottles. I would definitely return.
Se hospedó 1 noche en noviembre de 2023
Respuesta de kim Piddington el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kim Piddington el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey.

10/10 Excelente

Kathryn

Viajó con su familia
Very nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kim P el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey

10/10 Excelente

Kathryn

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very easy check in and very quiet
Se hospedó 1 noche en octubre de 2023
Respuesta de Kim Piddington el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey.

8/10 Bueno

Shannon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Kim P el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey

2/10 Terrible

Christopher

Le gustó: Limpieza
Se hospedó 2 noches en octubre de 2023
Respuesta de kim piddington el 29 oct. 2023
Dear Mr. Watkins I am very sorry to hear about your less then perfect experience. Per our conversation I was able to refund you, one night stay. I do hope you will give us another opportunity to give you the best stay possible.

10/10 Excelente

Suann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
went with my husband on a fishing trip . Hotel was clean good breakfast easy parking. Waking distance to a Mexican restaurant and Grocery store.
Se hospedó 3 noches en octubre de 2023
Respuesta de Kimberly Piddington el 31 oct. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey and if I can be of assistance, please don’t hesitate to contact me directly at 585-391-6747. Sincerely, Kimberly Piddington General Manager Hampton Inn Brockport hamptonbrockport@indushg.com 585-391-6747

10/10 Excelente

Thomas

Se hospedó 1 noche en octubre de 2023
Respuesta de Kimberly Piddington, General Manager el 30 dic. 2023
Thomas,Thank you for staying with at the Hampton Inn Brockport.

8/10 Bueno

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel friendly staff..good breakfast buffet Lots of power outlets in the room Shower head was too high up and water pressure in shower was poor
Se hospedó 1 noche en octubre de 2023
Respuesta de Kim P el 13 nov. 2023
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Our goal is to ensure that every guest has a relaxing and memorable stay. I am happy to hear that we have succeeded in that mission. Please know that your feedback is extremely valuable to us. We will utilize your response by continuing to focus on making each and every guest experience the best that it can be. We were delighted and honored to have you as our special guest and hope to be of service to you again in the future. Again, thank you for completing our survey