Fachada de la propiedad

Opiniones sobre Victoria Square Hotel

Victoria Square Hotel
29 - 30 Victoria Square, Bristol, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 328 de 755 opiniones" "
Evaluación: 8 - Bueno. 288 de 755 opiniones" "
Evaluación: 6 - Aceptable. 93 de 755 opiniones" "
Evaluación: 4 - Mediocre. 32 de 755 opiniones" "
Evaluación: 2 - Terrible. 14 de 755 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff are very nice and accommodating, lovely place
Se hospedó 1 noche en mayo de 2024
Respuesta de John Mc. General Manager el 3 may. 2024
Hi Emily,we're so pleased you had an enjoyable stay.thank you

10/10 Excelente

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The reception staff and the room service were excellent
Se hospedó 3 noches en abril de 2024
Respuesta de John Mc. General Manager el 2 may. 2024
Hi Barbara,thanks for your 5 out of 5 review!I'm pleased the team looked after you well.

10/10 Excelente

George

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and the General Manager gave a nice personal touch.
Se hospedó 2 noches en abril de 2024
Respuesta de John Mc. General Manager el 21 abr. 2024
Hi George,thanks for your 5 out of 5 review.We're very pleased you had an enjoyable stay.

10/10 Excelente

Caroline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de John Mc. General Manager el 9 abr. 2024
Hi Caroline,thanks for your 5 out of 5 review!Best regards

8/10 Bueno

Rosemary

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de John Mc. General Manager el 9 abr. 2024
Hi Rosemary,Pleased you had a nice stay.Hope to be welcoming you back soon.

10/10 Excelente

Susan

Great friendly staff good location
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 9 abr. 2024
Hi Susan,so pleased you had a great stay!

10/10 Excelente

Reza

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was better than I imagined. Really good place to stay. Good facilities and easy check-in and check-out. Just we have to pay 9£ extra for parking which could have been free.
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Reza,so pleased we exceeded your expectations!Hope you will return to us soon.

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A spacious room, clean and comfortable. Close to Clifton village
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Maria,pleased you had a comfortable, clean and spacious room!Hope to be welcoming you back soon.

10/10 Excelente

Stuart

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice proud hotel benefits from recent update. Would stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Stuart,so pleased you enjoyed your stay so much that you want to return again!Hope to see you soon.

8/10 Bueno

David

nice area
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 9 abr. 2024
Hi David,thanks for your review.Pleased you enjoyed your stay in this lovely area.

10/10 Excelente

Vivienne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a lovely hotel in a great location and with super friendly staff. Looking forward to staying again next time I’m in Bristol
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Vivienne,thanks for your amazing review!See you again soon?

10/10 Excelente

Peter

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Peter,thanks for your 5 out of 5 review!

10/10 Excelente

sally

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value, pleasant, helpful staff
Se hospedó 2 noches en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hi Sally,thanks so much for your 5 out of 5 review!

10/10 Excelente

Timothy

Se hospedó 4 noches en marzo de 2024
Respuesta de John Mc. General Manager el 9 abr. 2024
Hi Timothy.thanks for your 5 out of 5 for your stay last month.Hope to see you again soon.

4/10 Mediocre

Graeme

Viajó con su pareja, Viajó con mascotas
No le gustó: Servicios, estado de la propiedad e instalaciones
Hotel is in a good location but it was so noisy. All through the night - you can hear shouting outside (windows are single glazed). The reception staff were not very friendly and the hotel itself felt tired.
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 17 mar. 2024
Hi Graeme,Thanks for taking the time to leave a review.I'm sorry your stay was disturbed by noisy people. We are a grade 2 listed building in a wonderful peaceful location and its very unusual to have people shouting outside.

10/10 Excelente

terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 14 mar. 2024
Hi Terry,thanks for your 5 out of 5 review!We're pleased you had a great stay and look forward to seeing you again soon.

10/10 Excelente

Maya

Se hospedó 2 noches en marzo de 2024
Respuesta de John Mc. General Manager el 1 abr. 2024
Hello Maya,thanks for your 5 out of 5 review!

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very good, great location
Se hospedó 1 noche en marzo de 2024
Respuesta de John Mc. General Manager el 11 mar. 2024
Hi Julie,thanks for your review.So pleased you found us to be 'very good' and hope to see you again soon.

8/10 Bueno

Jacqueline

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de John Mc. General Manager el 4 mar. 2024
Hi Jacqueline,thanks for your response. We hope we'll see you again soon.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value for our two night stay in Clifton. Friendly staff, very clean and comfortable.
Se hospedó 2 noches en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hello Michael,thanks for your lovely review. We're pleased you found us comfortable, friendly and great value and we all hope to see you again soon.

6/10 Aceptable

Yassen

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The hotel was fine, no thrills. Dated decor, which could be improvee for a nicer stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hello Yassen,thanks for your review.We are hoping to undertake some interior works quite soon as we always strive to improve our services.We hope to see you again shortly.

10/10 Excelente

michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi Michelle,thanks for your 10 out of 10!We all hope to see you again soon.

10/10 Excelente

Harriett

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Harriett
Great value for money lovely big riom very comfortable friendly service and nice breakfast would be happy to return
Se hospedó 1 noche en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi Harriett,thanks for your lovely review!Your lovely comments will be passed to the team and we hope to be welcoming you back very soon.

10/10 Excelente

Jean

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi Jean, thanks so much for your 10 out of 10!

10/10 Excelente

David

Liked everything about it and there was nothing I didn’t like about it keep up the good work 😊😊
Se hospedó 3 noches en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi David,thanks for your review.Great feedback is always welcome and I'll share it with the team.Thanks

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Another great stay
Friendly staff, clean and comfortable room nothing to complain about will visit again.
Se hospedó 1 noche en febrero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi Mark,thanks for your review. It's lovely to hear you had another great stay and we all look forward to welcoming you back soon. Ask about our new loyalty programme!

10/10 Excelente

Nigel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfy, friendly hotel in an ideal location
A very comfortable, friendly hotel in an ideal location close to Clifton Village, and an excellent price when compared to other options both high-end and the folks with the purple logo and comfy beds. Our rooms at Victoria Square were snug and well-appointed, showers worked well, and both Suzanna and Clara were super-friendly and knowledgeable about the city.
Se hospedó 2 noches en enero de 2024
Respuesta de John Mc. General Manager el 29 feb. 2024
Hi Nigel,thanks for your 10 out of 10 review!I will pass on your regards to the team and we hope to be welcoming you back very soon.

8/10 Bueno

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great service at this hotel and whilst some areas and furnishings could do with updating, the cosy room ,Great breakfast and friendly service, more than make up for that and whilst parking is limited the price of £9 per day was alot cheaper than elsewhere.
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 21 feb. 2024
Dear MarkThank you for taking the time to share your positive experience with us. We're pleased to hear that you enjoyed the great service, cosy room, and friendly staff. Your feedback about our breakfast is much appreciated.We also appreciate your understanding about some areas that may benefit from updates. We continuously strive to improve our facilities. Additionally, we're glad you found our parking pricing competitive and affordable.We look forward to the pleasure of welcoming you back for another pleasant stay in the future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

Mikko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place to stay over
Very good stay - hotel was comfortable and clean. Very good value for money!
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear MikkoThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

Sue

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear Sue Thank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

June

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room, large double was bigger than expected. Very clean throughout and good shower. Comfortable beds and everything in working order. Breakfast tasty and plentiful. Very good location for Clifton Village and central Bristol. If you don't like to walk the bus stops outside the hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear JuneThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

8/10 Bueno

Rob

Se hospedó 1 noche en enero de 2024
Respuesta de John Mc. General Manager el 21 mar. 2024
Hi Rob,thanks for your review from January...we hope to see you again soon!

6/10 Aceptable

DAVID

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
4 star breakfast in a 3 star hotel in a 2 star roo
Pros great location for Clifton Village and the lovely nearby restaurants. Staff are freindly and breakfast is good. Cons charge for parking. Extra parking charge if you leave it later than 11am on day of departure. Some rooms are in another building. Some rooms are 3 star standard and OK but the family room i was in was easy for refurbishment, e.g the furnishings didn't match and were mostly ready for the skip, the walls needed repainting and the flat screen tv was the smallest I've ever seen. Also for breakfast there's a strange prices where you have to book a time slot, which is understandable. However, having to choose your breakfast the day before doesn't really work and then needing to go back to reception every time if you want to change it for the following day is just a waste of time. Try a menu on the table!
Se hospedó 5 noches en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear DavidThank you for sharing your feedback following your stay. We're delighted to hear that you enjoyed the great location, friendly staff, and good breakfast.We apologize for any inconvenience caused by the parking charges and the additional fee for late departure. Your comments on the room furnishings and facilities are duly noted, and we appreciate your observations. We are in the process of reviewing and improving our accommodations.We appreciate your insights and hope to have the opportunity to provide an enhanced experience in the future.KRElena, Assistant GM

8/10 Bueno

Mike

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear MikeThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

6/10 Aceptable

Nick

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is a stunning building in a great location however the room was very tired with poor paintwork and from What I noticed around the building, noticed as I’m a decorator so really noticed these points. Request was given for breakfast but not informed on restaurant being shut which was something we would have liked before heading out. Staff were polite and happy so that was nice .
Se hospedó 2 noches en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear NickThank you for taking the time to share your thoughts on your recent stay. We appreciate your compliments on our stunning building, great location, and the polite and happy staff.We apologize for the misunderstanding about the Restaurant. It is closed since 2019. Your feedback on the room condition and paintwork is noted, and we will address these points to enhance the overall guest experience.We appreciate your insights and hope to have the opportunity to welcome you back for an improved stay.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

4/10 Mediocre

Cliente verificado

Breakfast was jokes
The service was fine and staff friendly but sound proofing internally was pretty poor so we could hear people above and around us. Which would have been forgivable but for the £9 mini breakfast! Which really took the biscuit, half size croissants and tiny cereal bowls! Really? Adds insult to injury .
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear GuestThank you for sharing your feedback about our service and friendly staff. We appreciate your comments and regret any inconvenience caused by the soundproofing.Regarding the breakfast, we want to clarify that for the 9 mini breakfast, we provide 2 drinks, yogurt, fruit and granola, fruit salad, and a croissant with jam. We are not sure when the biscuits and cereals were served.We appreciate your insights and hope to have the opportunity to provide an improved experience in the future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear David Thank you very much for finding time to rate your stay.We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Had a nice stay at the Victoria Square Hotel! The room could have been nicer but the area is really nice and was worth it for the price!
Se hospedó 3 noches en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear MariaThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

8/10 Bueno

Carl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfectly located for Clifton
Perfectly located for Clifton. Onsite parking which was great since I had a car. City Centre is walkable in around 20mins. I didnt have breakfast as many cafe's nearby. Room was absolutely fine, warm and comfortable
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear CarlThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

8/10 Bueno

S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good size room, reasonably priced.
Nice spacious clean room at a good price. Only complaint was that the room was at basement level facing the main road so there was quite a lot of noise from traffic and pedestrians. Could easily be improved by insulating the windows.
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear SThank you for taking the time to share your feedback. We're pleased to hear that you found our room spacious, clean, and reasonably priced.We appreciate your constructive comment regarding the noise from traffic and pedestrians. Your suggestion about window insulation is duly noted, and we will explore ways to enhance the soundproofing in that area.We value your input and hope to have the opportunity to welcome you back for an even more comfortable stay.DearThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

8/10 Bueno

Laurence

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bit of a gem for Clifton Village. Great value, a good breakfast and very welcoming staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Elena el 18 feb. 2024
Dear LaurenceThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

Jenny

Se hospedó 1 noche en diciembre de 2023
Respuesta de Elena el 18 feb. 2024
Dear JennyThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 Excelente

Hazel

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff very clean everywhere
Se hospedó 2 noches en diciembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear HazelThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

6/10 Aceptable

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice staff - ok stay.
Really nice staff on reception and at breakfast. Breakfast was ok, bedrooms are small with the bathroom door opening against the bed and there is no working space at all in room which is unusual now. I.E. no desk or table to work on.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear MarkThank you very much for finding time to leave a review. Thank you for your positive comments on our staff. We appreciate your feedback about the room layout and amenities. We'll take your suggestions into consideration for future improvements. We hope to welcome you back for an even better experience.Kind RegardsElena – Duty ManagerVictoria Square Hotel

8/10 Bueno

Laura

Se hospedó 1 noche en diciembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear LauraThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

10/10 Excelente

James

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios
Very friendly, very welcoming especially as we had a dog, room was decent size (in view of the dog!), Everything went to plan, good location to explore Bristol, yes I think the public areas could do with a refurbishment but clean and we had no complaints at all about our stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear JamesThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

10/10 Excelente

Nigel, London

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A twenty minute walk into the city but with the benefit of being in beautiful Clifton Village. Friendly, great breakfast and easy to park
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear NigelThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

8/10 Bueno

Luke

Se hospedó 3 noches en noviembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear LukeThank you very much for finding time to rate your stay.We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

10/10 Excelente

Glenn

Se hospedó 1 noche en noviembre de 2023
Respuesta de Elena el 5 ene. 2024
Dear GlennThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel

10/10 Excelente

Stephen

Se hospedó 1 noche en octubre de 2023
Respuesta de Elena el 12 nov. 2023
Dear StephenThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Duty ManagerVictoria Square Hotel