Dear Jose,Many thanks for taking time out to write about your recent stay at our hotel. I am delighted to learn that you enjoyed your stay and our breakfast buffet. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear Eva,Many thanks for taking time out to write about your recent stay at our hotel. It is so nice to see that you had a great experience with us; I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear Socorro,Thank you for taking the time to record your comments regarding your recent stay at Leonardo Hotel Bristol. I am very sorry to hear that we didn't meet all your expectations this time. I hope I have the opportunity to welcome you back to Leonardo Hotel Bristol in the near future. Kind regardsStanimir StoykovOperations Manager

Thank you for your 10/10 rating. We look forward to welcoming you again soon.

Dear SharonThank you for taking time to provide feedback following your recent stay with us in Bristol.Whilst pleased you found the hotel to generally have high standards, I am so sorry that you felt the food wasn't to your personal expectation. I am sorry about this. I do hope that you spoke with the team at the time and they were able to resolve this for you.Thanks again for your feedback and I do hope we can welcome you again should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Dear TravisThank you for your wonderful feedback - we are delighted that you enjoyed your stay with us and we look forward to welcoming you again, should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Dear ShashiThank you for taking time to provide feedback following your recent stay with us in Bristol.I am pleased that you generally enjoyed your stay, however sorry that you were a little dissatisfied upon leaving us.Where possible, when guests add an additional night we try our hardest to accommodate them without having to move rooms, however I note from your separate reservations, the first room was a superior double for 2 people and the following reservation was a standard room for 3 people, so it was not possible to keep your same room as it was a particularly busy weekend and we had to honour room types booked.Unfortunately we did have a small issue with the water supply entering the building on Monday morning. We appreciate that this was an inconvenience, however it was totally beyond the control of the hotel team, I am pleased that from your feedback you recognised that the team were helpful and I am also pleased to advise that water was returned to all rooms a short while after once professional assistance was sought. Unfortunately we were unaware of the problem until informed by guests and as soon as we were made aware, we took the appropriate action to minimise guest inconvenience as much as we possibly could.Please accept my apologies for the inconvenience caused and I do hope we can welcome you again should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Thank you for your ratingWe hope to welcome you again soon.

Dear JacquelineThank you for the wonderful feedback following your recent stay with us.I am delighted that you enjoyed your time with us including the decor, beds and location.We look forward to welcoming you again should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Thank you for your 5/5 rating.We look forward to welcoming you again soon.

Thank you for your 5/5 rating.We look forward to welcoming you again soon.

Dear TimThank you for taking time to provide a wonderful review following your stay with us in Bristol.I am delighted that you enjoyed your stay with us and you enjoyed the quiet room and our breakfast buffet.I am sorry that you had trouble trying to register for our loyalty programme, I'll ask one of the team to reach out to you to see if they can help.We hope to see you again soon,Kind regardsSteven DevineGeneral Manager

Dear Maia,Thank you for taking the time to share your recent experience at Leonardo Hotel Bristol. I am delighted to see everything went well. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Thank yoy for your wonderful review!Delighted that you ranked us 5/5 and you enjoyed our central location, comfortable rooms and breakfast.We look forward to welcoming you again soon.

Thank you for the wonderful 5/5 rating!We do hope that we can welcome you again soon.

Thank you for the wonderful 5/5 rating!We look forward to welcoming you again soon.

Thank you for your 5/5 rating!We look forward to welcoming you again to Leonardo Bristol City.

Thank you for the wonderful 5/5 rating! We hope to welcome you again soon

Dear Christian,Thank you for taking the time to share your recent experience at Leonardo Hotel Bristol. I am delighted to see everything went well. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear Robert,Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you had an overall enjoyable stay and that our staff's dedication to providing exceptional service did not go unnoticed. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team.We're thrilled that you found your room spacious and comfortable, and that you enjoyed our breakfast selection and dinner menu. Providing outstanding dining experiences is something we take great pride in, and we're glad that we could exceed your expectations in this regard.We appreciate your constructive feedback regarding the areas where we fell short. We apologize for any inconvenience caused by the lack of luggage racks and limited space for hanging garments. We'll certainly take this into consideration as we continue to make improvements to our accommodations.Additionally, we apologize for the issues you encountered with the bathroom faucet and refrigerator. Rest assured, we'll address these matters promptly to ensure that they are resolved for future guests.Thank you for choosing to stay with us and for your valuable feedback. We hope to have the opportunity to welcome you back for another great stay in the future.Kind regardsStanimir StoykovOperations Manager

Dear Antonio,Many thanks for taking time out to write about your recent stay at our hotel. It is so nice to see that you had a great experience with us; I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear CaraThank you for taking time to provide feedback following your recent stay with us.I am delighted to learn that you enjoyed your stay even if there were some niggles. Thank you for highlighting these.We look forward to welcoming you againKind regardsSteven DevineGeneral Manager

Dear Sue,Many thanks for taking time out to write about your recent stay at our hotel. It is so nice to see that you had a great experience with us; I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear Archie,Thank you for choosing to stay at Leonardo Hotel Bristol and for taking the time to review your stay. It is a pleasure to read such lovely feedback and I will ensure your kind comments are passed to the team. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear DavidThank you for taking time to provide a review following your recent stay with us in Bristol.I am so pleased that you rated us 5/5 and you enjoyed our central location near temple meads, the cleanliness and modern design of the hotel as well as the size of the TV and the wifi speed.We do hope that we can welcome you again should you return to Bristol.Kind regardsSteven DeineGeneral Manager

Dear MatthewThank you for the wonderful 5/5 rating and for your continued loyalty to our hotel - great to see this is your 4th stay with us and you are continuing to enjoy the experience! We look forward to welcoming you again very soon.Thanks and kind regardsSteven DevineGeneral Manager

Dear ValerieThank you for your wonderful feedback following your recent stay with us in Bristol.I am delighted that you enjoyed the standard of our bedrooms and that you found the team friendly and helpful.We look forward to welcoming you again soon.Kind regardsSteven DevineGeneral Manager

Dear KateThank you for the wonderful review following your recent stay with us.I am so pleased that you enjoyed our central location and a good breakfast prior to leaving us.We look forward to welcoming you again should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Thank you for the wonderful 5/5 rating!We look forward to welcoming you again soon.

Thank you for the 5/5 rating!We look forward to welcoming you again soon.

Dear ReshmaThank you for the wonderful 5/5 review!I am delighted to learn that you enjoyed your stay with us and that you particularly enjoyed the service, breakfast and the standard of the bedroom.We look forward to welcoming you again soon.Kind regardsSteven DevineGeneral Manager

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Thank you for the rating!We look forward to welcoming you again soon.

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Dear Guðrún,Thank you so much for the 10/10 review following your recent stay with us in Leonardo Hotel Bristol.I am delighted to see everything went well. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Thank you for the wonderful 10/10 rating!We look forward to welcoming you again soon.

Dear Cillian,Many thanks for taking time out to write about your recent stay at our hotel. It is so nice to see that you had a great experience with us. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear Abigail,Thank you for taking the time to share your recent experience at Leonardo Hotel Bristol. I am delighted to see everything went well. I look forward to welcoming you back to Leonardo Hotel Bristol in the near future.Kind regardsStanimir StoykovOperations Manager

Dear MikeThank you for taking time to provide feedback following your recent stay with us in Bristol.I am pleased to learn that you generally enjoyed your stay with us and you found the check in process and the service received on arrival to be good as well as the standard of the bedroom.We are currently not serving cocktails, however mixed drinks are available to purchase at the bar. I am pleased that you stated that you would stay with us again and we look forward to welcoming you again soon.Kind regardsSteven DevineGeneral Manager

Dear ManujThank you for providing a wonderful review following your recent stay with us in Bristol.I am delighted to learn that you had an amazing experience at our hotel and you liked the family room and the service received from the team.We do hope that you would choose to stay with us again should you return to Bristol.Kind regardsSteven DevineGeneral Manager

Thank you for your rating!We hope to welcome you again soon.

Thank you for your 10/10 rating!We hope to welcome you again soon.

Thank you for your rating!We hope to welcome you again soon.

Thank you for your 10/10 rating!We hope to welcome you again soon.