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Opiniones sobre Best Western Brigham City Inn & Suites

2.5 out of 5
Best Western Brigham City Inn & Suites
480 Westland Dr, Brigham City, UT

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 442 de 1004 opiniones" "
Evaluación: 8 - Bueno. 265 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 136 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 98 de 1004 opiniones" "
Evaluación: 2 - Terrible. 63 de 1004 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

jose

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
No me gustó k tiene cucarachas
Se hospedó 1 noche en enero de 2024
Respuesta de Devon B.- General Manager el 23 ene. 2024
Puedo asegurarles que contamos con inspecciones y provenciones constantes de control de plagas. Entiendo la preocupación y me aseguraré de programarlos para que vengan y asegurarme de que todo esté como debe ser.

8/10 Bueno

jose

Le gustó: Limpieza, personal y atención, servicios
Ok
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devon B.- General Manager el 1 ene. 2024
We are happy you enjoyed your stay with us. We hope to see you again in the future. Thank you!

8/10 Bueno

jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devon B.- General Manager el 28 dic. 2023
We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you!

8/10 Bueno

jose

Se hospedó 1 noche en diciembre de 2023
Respuesta de Devon B.- General Manager el 18 dic. 2023
We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you!

2/10 Terrible

Otoniel

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No
Se hospedó 1 noche en agosto de 2023
Respuesta de Devon B.- General Manager el 9 oct. 2023
We are so sorry to hear about the negative stay you had with us. We will strive to do better in the future! Thank you!

10/10 Excelente

Marjorie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Habitaciones limpias
Muy amable el personal, habitaciones bonitas y principalmente limpias. Muy bonito hotel.
Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager el 14 dic. 2022
Thank You Marjorie for sharing your opinion with us.We are extremely happy to hear you had an enjoyable stay with us at Best Western Brigham City Inn & Suites. We strive to deliver a fun and unique local experience and to make you feel well taken care of in each and every stay.We will greatly appreciate you sharing your thoughts on Hotels.com as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this.We hope to see you with us again soon!Sincerely,General Manager

8/10 Bueno

Margarita

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Gumersindo

No tiene ascensor y olía a meada de perro
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

David and Nobuko, Edmonds

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We’re welcomed by a polite staff and freshly-baked cookies. Love the black out screen & sheer curtain that are functional, effective, and esthetic. Traffic noise bothered us a little bit.
Se hospedó 1 noche en mayo de 2024
Respuesta de Devon B.- General Manager el 14 may. 2024
Hello David and Nobuko,We are happy to hear that you enjoyed your stay with us. We are sorry to hear that the traffic noise caused an issue. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They provided a really nice breakfast. Nice staff.
Se hospedó 2 noches en mayo de 2024
Respuesta de Devon B.- General Manager el 5 may. 2024
Hello Jeffrey,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Charles

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 5 may. 2024
Hello Charles,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

4/10 Mediocre

jay

Viajó con su pareja
Of course, I booked this place because it had a hot tub and pool.And upon arrival they were both empty and out of order with no recourse due to 3rd party booking. The front desk clerk said that the price was reflective of the pool Being out of order. But she couldn't find it on website. The two free drinks were cans of pop. The grounds hadnt been mowed andweeds growing in all the landscape. The bed was good.
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 30 abr. 2024
Hello Jay,We are sorry to hear about the issues that you experienced with your stay. We have been working hard to rectify those issues. Our landscaping has been taken care of. We had a chat with our third parties to see if they could update the pool and spa notice. We hope you will consider giving us another chance to provide amazing service. Thank you for staying with us and we hope to see you again in the future.

6/10 Aceptable

Cindy

Viajó con su pareja
Le gustó: Limpieza
Nice for an overnight stopover
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 30 abr. 2024
Hello Cindy,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us.

8/10 Bueno

Susan

Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 15 may. 2024
Hello Susan, We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

4/10 Mediocre

John

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
We liked the friendly staff and the breakfast. Landscape was poorly kept. Pool was down. Mattress was needed replaced. Broken tread mill, exercise tv didn't work.
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 24 abr. 2024
Hello John,We are sorry to hear that we did not meet expectations during your recent stay with us. We will strive to do better for future visits to the property. We hope you will consider giving us another chance. Thank you for staying with us.

10/10 Excelente

Bruce

Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 7 may. 2024
Hello Bruce,Thank you for staying with us. We hope to see you again in the future!

8/10 Bueno

Stacy

Se hospedó 4 noches en abril de 2024
Respuesta de Devon B.- General Manager el 5 may. 2024
Hello Stacy,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

6/10 Aceptable

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was fine, but the pool was out of operation.
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Robert, We are sorry that your stay with us was less than perfect. We will strive to have all areas up and running in time for any future visits. We are just waiting for the new furnace for our pool to be installed. Thank you for staying with us and we hope to see you again in the future.

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We got the hot tub suite this stay. After traveling all day, the hot tub was great for my back. Staff was kind, property looked good. Breakfast was outs
Se hospedó 1 noche en abril de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Lori,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

8/10 Bueno

Zbigniew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en abril de 2024
Respuesta de Devon Brown- General Manager el 6 abr. 2024
Hello Zbigniew,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

8/10 Bueno

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
When we checked in we were informed that the elevator to the second floor was out of order. Our booked room was on the second floor! Fortunately the young lady that checked us in was able to reassign us to the first floor. Good job by her all around.
Se hospedó 1 noche en abril de 2024
Respuesta de Devon Brown- General Manager el 5 abr. 2024
Hello Charles, We are happy to hear that our associate was able to make your stay more pleasant. We are hoping to see a technician for the elevator this week. Thank you for staying with us.

10/10 Excelente

Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service from the girl at the front desk!!!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Devon Brown- General Manager el 4 abr. 2024
Hi Tracy,We are so excited to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Alwx

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 3 abr. 2024
Hello,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Ray

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stop for our travels. Pet friendly, nice breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Ray,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

2/10 Terrible

Jennifer

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Pool not working, elevator not working
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 1 abr. 2024
Hello Jennifer,I know how frustrating it is that our pool and elevator are down currently. I'm just waiting on a technician for each one to be resolved. We hope you will consider giving us a second chance in the future. Thank you for staying with us!

4/10 Mediocre

Susan Noel

Viajó con su familia
It took three different trips to the front desk to get a key that worked. Breakfast was not made for people who are gluten and lactose intolerant.
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 30 mar. 2024
We are sorry to hear that your stay with us was not up to standard. We will look into having more options for our breakfast. We hope you will consider giving us another chance. Thank you for staying with us.

2/10 Terrible

angela

Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 19 abr. 2024
Hello Angela,We are sorry to hear that we did not exceed your expectations with your stay. We hope you will consider giving us another chance to do better. Thank you for staying with us.

10/10 Excelente

Phillip, Riverside

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay, comfy and clean! Thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 29 mar. 2024
Hello Phillip,We are happy to hear that your stay was comfortable and clean! We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Jacob

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Servicios
We had a great stay. The pool was down and I thought about going to another hotel but they upgraded our room to a suite so we decided to stay. Breakfast was great and staff was wonderful
Se hospedó 3 noches en marzo de 2024
Respuesta de Devon B.- General Manager el 28 mar. 2024
Hello Jacob,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Ann, SHOSHONE

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pool was out of order. We stayed here a year ago and it still isn't useable. I know they said they were waiting for a repairman but how busy can they be in winter?
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 28 mar. 2024
Hello Ann,We are happy to hear that you enjoyed your stay with us. We are sorry to hear about the continuing issues with the pool and spa area. We have had technicians come out and fix one issue only to have another issue arise. We are hoping that the newest fix is the permanent one. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 14 abr. 2024
Hello Margaret,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us.

8/10 Bueno

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Elevator and pool were both broken, but otherwise large, clean, quiet rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 21 mar. 2024
Hello Mark,We are happy to hear that you enjoyed your stay with us. We are sorry about the pool and elevator issue. We are waiting for technicians to come out and fix both. Hopefully they will be back up for all future visits. Thank you for staying with us!

8/10 Bueno

Monica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The only problem is that the pool was closed and the elevator was out of service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 21 mar. 2024
Hello Monica,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Azdyn

Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Azdyn,Thank you for staying with us. We hope to see you again in the future.

10/10 Excelente

ben

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed here 2 days in a row, cause I really enjoyed my time the 1st day. The people working there very friendly, no one bothers you. Yeah I just liked the place, VERY and I mean VERY CLEAN. and QUIET
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 19 mar. 2024
Hi Ben,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

8/10 Bueno

Ramon

Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Ramon,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us.

6/10 Aceptable

Timothy

No le gustó: Servicios
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 12 abr. 2024
Hello Timothy, We are sorry to hear that your stay with us did not exceeded expectations. We hope you will give us a second chance to provide an amazing experience. Thank you for staying with us.

6/10 Aceptable

Luke

Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 6 abr. 2024
Hello Luke,We are sorry to hear that your stay with us was less than perfect. We will strive to provide exceptional service for all future visits. Thank you for staying with us.

10/10 Excelente

Pearl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Devon Brown- General Manager el 16 mar. 2024
Hello Pearl, We are happy to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

ben

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was clean and nice, and it was especially quiet, last place I stayed, you could hear crazy noise and it was difficult to sleep. The receptionist was super friendly and help me out with anything I needed. I liked the place so much I stayed another night. There was nothing bad about the place that I can think of. Thanks for everything. Ben
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon Brown- General Manager el 16 mar. 2024
Hello Ben, We are so happy to hear that you enjoyed your stay with us. We are happy that our front desk agent was able to help you with any issues that arose during your stay. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Dave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 13 mar. 2024
Hello Dave,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you!

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 13 mar. 2024
Hello David,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you!

10/10 Excelente

Curt

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was awesome, everything about it but the expedia experience was awrful, in fact im done with them when i finally got a chance to talj to them i could barely understand them and i know she didnt understand me. My flash sale deal cost $14 more then if i just walked in and got a room and expedia played me off for stupid saying i got a deal and no refunds no points no nothing!!!! No more expedia!!! I do know how to add, pretty simple $14 extra to argue on phone for 30 min is no deal. Imagine how much that $14 will cost u over time 😁😁😁😁
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 13 mar. 2024
Hello Curt,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice motel, recently remodeled. The the staff was great. The breakfast was good.
Se hospedó 2 noches en marzo de 2024
Respuesta de Devon B.- General Manager el 11 mar. 2024
Hello David,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Bonnie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a great find!! Super clean, comfy bed, awesome hot breakfast! Will stay here again! Did I mention. Very reasonable priced👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 11 mar. 2024
Hello Bonnie,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

8/10 Bueno

lori

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bright, cheerful, we were greeted by a friendly face. Rooms were large and clean Would definitely come back here!
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 11 mar. 2024
Hello Lori,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

6/10 Aceptable

belen

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 5 mar. 2024
Hello Belen,We are happy to hear that you had a nice stay with us. If you would like to go over what we can improve for future stays please feel free to reach out. Thank you for staying with us!

10/10 Excelente

Ray

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stop for the night on our drive across the country
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 5 mar. 2024
Hello Ray,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Devon B.- General Manager el 5 mar. 2024
Hello Mary,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was great for the price. Breakfast was excellent. And for a old biulding its good. Bed was comfortable, rooms big, has everything you need for the night, carpets need to be cleaned soon and pool and hot tub out of order but we didnt need them.
Se hospedó 1 noche en febrero de 2024
Respuesta de Devon B.- General Manager el 28 feb. 2024
Hello Andrew,We are so happy to hear that you enjoyed your stay with us. We are thrilled that the room was enjoyable. We are excited to say that our pool and spa area should be open soon, as we have a technician coming out to take a look. Thank you for staying with us and we hope to see you again in the future.