Four-day family stay at Breckenridge over the Thanksgiving holiday.
First the good:
1) Property is in a great location near ski lift
2) Basic housekeeping was wonderful & interior was extremely clean
3) Maintenance staff was kind and courteous
Now the bad:
1) Hot tub was nasty when we arrived. Water was greenish-yellow & the interior had yellow slime along the filter housing and water line. We notified the management company on arrival, and were told it would be taken care of the next day. However, it didn't get resolved until the final day of our stay.
2) The propane for grill was empty and took 3 days to get refilled.
3) The property is in need of maintenance -- the coffee pot switch didn't work, range hood filters weren't installed, knife handles fell off, etc.
4) Kitchen is a little tight. The dishwasher door didn't open fully due to the location of the stove.
5) The dishwasher detergent dispenser didn't work. We had to manually add detergent mid-cycle if we wanted clean dishes.
6) Front office took forever to resolve issues & didn't seem concerned about our satisfaction. They issued us two small credits for our inconvenience. However, the credits were a small proportion of the overall cost of the stay.
I expect some of our issues could've been related to the fact that we were renting at the very beginning of the ski season or that they were understaffed over the holiday. This may not be typical of the property; however, we were not impressed with this stay.