2/10
We had a very bad exoerience. Even though the apartment is very well located ,the heating system did not work. !!!!
We stayed there from the 20th december until the 30th. , 2021. We complained and they told us someone will fix it. They sent someone but could not fix it it!!! We were freezing. We got back to out country all sick.
They brought us two mini heathers after bringing an equipment that looked like an 1800’s piece of trash that left a burning odor.
After complaining, they refunded some money, (420 us dls) but we paid tons of money for a well functioning apartment.
we are still waiting for the owner to get in touch. We have written several e mails and the sky country resorts administration doesnt answer. Neither the owner.
I imagine they no longer want to give customer service since we already paid a lot of money !!
They shoukd not rent an apartment knowing the heating system is broken.
SHAME ON THE OWNER AND SKY COUNTRY RESORTS
abraham g.
Se hospedó 7 noches en diciembre de 2021