We arrived in Breckinridge with 4 young children and three adults and luggage for four days, not to mention bicycle and baby equipment, only to be told that the elevator to our fourth floor condo was not working. The front desk staff offered to get our things up the stairs for us. Fortunately, the elevator started working again. Then quit again. The started again. Then quit. Not an ideal situation for someone with bad knees who is from sea level. The next morning, the elevator seemed to be out for an indefinite amount of time, so we were moved to another condo in another building. Staff moved our things for us then as well since the elevator still wasn’t working. The second condo was fine, and we enjoyed our stay there. Another thing that could have been a problem, but wasn’t, is that the property does not have anywhere to store bicycles. The staff helped us store them in an empty room while we were there, but we felt bad having to ask them for access to the bikes. The underground parking was great, and the kids really loved the pool. We all enjoyed the view! I really want to say that the staff was excellent; they were friendly, helpful, knowledgeable, and patient! This place has a lot going for it!