This condo is in a decent downtown location and was very quiet at night. My biggest issue is with the management company. First, let’s start with how they listed the property. They post is for a low amount per night but then tack on cleaning fees, service fees, cleaning fees, administration fees and worst of all Owners Fees. With all of these fees the lightly charge is nearly doubled what they displayed on the website. One I realized that I was paying the owners an additional fee on top of the nightly rate, I called VRBO to cancel the reservation. The was done within 24 hours. I was told by VRBO to wait 48 hours to receive refund info by the owner. I never received any confirm so, I called them. They said that it was too late to cancel and that they never heard from VRBO. They would not refund my money, even though we are in the middle of COVID.
Now to the stay, the management company has many rules and will charge you extra if you don’t follow all. Don’t even think about staying past your 10am checkout time. It is marked on all paperwork. It takes you room key to get into the parking garage yet they find the need to write you a violation notice if you are not displaying your parking permit.
This nitpicking OCD on the rules you would think would translate to a very tidy property. Unfortunately, this did not translate. The toilet handle was broken, the oven was dirty with old burnt food in the oven., and the AC that could not be set to a temperature outside of their pre-determined temperature.
For all of these reasons this property has received a 1 Star. Their are plenty of available properties in the area. Stay way from this property and go with someone who values their customers.