The view from the property was "Amazing". The management group consists of 2 people and was the absolute WORST. Before we even took off from Tampa, i explained to them that we would be arriving late the night April 7coming from DEN of and would more than likely arrive April 8th at 12:00 AM. They said NO PROBLEM, there is nobody in the house on the 7th and we send the entry information early so NO PROBLEM. We arrived at 11:45 PM on April 7th got into the house fine. That was great until i woke up in the morning and saw a text that my credit card had been charged $318.00! ( They gave me a discount) The policy in the property manual was $100.00 for early check in. They never mentioned any fee on the phone, the person in charge basically called me a liar and rather than work with me sent me emails for 4 hours, i had to ask if she was done yet? We wanted to go skiing and have family fun, not deal with her. I have been an customer of VRBO for several years with no issues, or if they did occur, came to an agreement. Clearly a couple dollars is greatly in need at Breckenridge, i know COVID-19 has affected several businesses, but come on. It was simply how they handled the situation ( basically called me a liar) that allowed it to escalate and become one of the worst experiences with VRBO that i have ever had. I will never step foot in another property that they manage.