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Opiniones sobre Regency Motel of Brea

2.5 out of 5
Regency Motel of Brea
723 S. Brea Blvd., Brea, CA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 104 de 206 opiniones" "
Evaluación: 8 - Bueno. 47 de 206 opiniones" "
Evaluación: 6 - Aceptable. 22 de 206 opiniones" "
Evaluación: 4 - Mediocre. 17 de 206 opiniones" "
Evaluación: 2 - Terrible. 16 de 206 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Alexandra

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El cuarto está sucio, hay manchas en las paredes, tengo miedo que haya bedbugs. Me había animado a reservar esta habitación por la tina de hidromasaje, pero no tengo sino una ducha en mi habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Regency Motel - Vic el 16 ene. 2023
We apologize for any inconvenience you may have encountered during your stay with us but as explained during check in, you booked our deluxe room and not the signature room which you’ve paid much less for. We also tried to give you a room downstairs but had no available rooms downstairs. We hope you give us another chance and hope to see you again.

2/10 Terrible

Ignacio

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Manager el 31 oct. 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las habitaciones estan muy limpias, el personal es muy amable, servicial y atento. Sin duda alguna volvere a hospedarme ahi, u. Lugar tranquilo y muy accesible
Se hospedó 3 noches en julio de 2021
Respuesta de Manager el 18 jul. 2021
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Aceptable

Susan

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The man at the desk was not helpful. We had a plumbing problem and his reply was that the maint guy was on leave. Twice I had to ask for towels. The cleaning crew came the 2nd day, then again on the 4th day but only made one bed and left no towels. The place was clean and a very good price.
Se hospedó 4 noches en mayo de 2024
Respuesta de Manager el 11 may. 2024
Hello Susan,We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced and will address your concerns with our team for improvement. We are glad you found the hotel clean and at a good price. Thank you for sharing your thoughts with us, and we hope to welcome you back in the future.

10/10 Excelente

Carlos

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 may. 2024
Hello Carlos,We are thrilled to hear that you had a wonderful stay with us! It was a pleasure having you as our guest, and we hope to welcome you back again soon for another fantastic experience.

10/10 Excelente

Nazeart

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Nazeart,We are pleased to hear that you found our hotel clean and comfortable during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

2/10 Terrible

Joseph

Viajó con su familia
Major issue: sexual moaning from above, left, and right for vast majority of the night and day. The desk said they will ask others to be quiet. Nothing changed, the moaning continued. Clearly, this place isn’t good for normal people looking for a temporary resting spot for a night or two. BE CAREFUL BRINGING CHILDREN HERE.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello Joseph, We're sorry to hear about your experience. Guest comfort is important to us, and we encourage all guests to address any disturbances directly with our team during their stay. It's unfortunate to learn that the noise concerns from other guests were not fully resolved during your visit. Your feedback will be shared with the team for their awareness. Hope any future visits are more to your liking.

10/10 Excelente

Angie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room with everything you need to have a comfortable stay. Nice, big shower. Friendly staff and quick check in. Right down the street from Downtown Brea too. Would definitely stay again! 👍
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 5 abr. 2024
Hello Angie,We're glad to hear that you enjoyed your stay with us and found our room amenities and location convenient. Our team strives to provide excellent service to all our guests. Should you have any future travel plans to Brea, we would be honored to welcome you back. Thank you for choosing our hotel!

8/10 Bueno

Adelina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The small size property has convenient guest laundry on the site, room is clean, close to high way and downtown, walkable to downtown area. Within 15 min drive to Disneyland and Knott Berry Farm.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Adelina,We're thrilled to hear you found our convenient guest laundry, clean rooms, and proximity to highways and downtown to your liking. It's great to know you found our location walkable to the downtown area and within a short drive to Disneyland and Knott Berry Farm. We appreciate your positive feedback on your stay with us.

8/10 Bueno

Shannon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, quiet, close to everything! But bring your own soaps and shampoo, etc.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Shannon,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, quiet, and conveniently located. We appreciate your suggestion regarding personal amenities and will take it into consideration for future improvements. We hope you had an enjoyable stay and look forward to welcoming you back in the future.

8/10 Bueno

Conant

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello Conant,We are thrilled to hear that you had a pleasant stay with us! Should you have any further details to share about your experience, please feel free to reach out to us directly. We hope to welcome you back soon!

10/10 Excelente

ELIDA

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 16 mar. 2024
Hello ELIDA,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

2/10 Terrible

Larry

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Hello Larry, We are sorry to hear that your experience did not meet expectations. Please do not hesitate to reach out to us with any feedback you would like to share. We value your input and hope to welcome you back in the future for a better stay.

8/10 Bueno

william

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
owners were very nice. room was clean. easy parking-
Se hospedó 4 noches en febrero de 2024
Respuesta de Manager el 1 mar. 2024
Hello william,We are pleased to hear that you found our team accommodating and the room clean during your stay. Our convenient parking is designed to make your visit as hassle-free as possible. Thank you for sharing your feedback with us.

6/10 Aceptable

Kate

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Kate,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please reach out to us directly with any specifics to help us improve our services. We look forward to welcoming you back in the future.

8/10 Bueno

Lora

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Comfortable enough...
Room was comfortable enough, but no hangers or other trips if things I would've expected from any hotel. Waited for over 10 minutes to check in.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 9 feb. 2024
Hello Lora,Thank you for choosing our hotel and sharing your feedback. We appreciate your compliments on the comfortable room. However, we apologize for any inconvenience caused by the absence of hangers or other amenities. Your comments have been noted for further review. We also apologize for the wait time during check-in; we will strive to improve our efficiency in this area. We appreciate your understanding and hope to welcome you back for a better experience in the future.

8/10 Bueno

Marie Gail

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 10 noches en enero de 2024
Respuesta de Manager el 6 feb. 2024
Hello Marie Gail,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience with us. If you have any suggestions or feedback, we encourage you to reach out to us directly so that we can further improve our services. We look forward to hosting you again in the future.

10/10 Excelente

Olivia

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 28 ene. 2024
Hello Olivia,We appreciate your perfect rating! We're delighted that you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience.

8/10 Bueno

Velia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 14 ene. 2024
Hello Velia,Thank you for choosing our hotel for your stay! We appreciate the positive rating and hope you had a wonderful experience with us. If you have any suggestions or further feedback, please feel free to reach out to us directly. We value your input and would love to hear from you.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Brea area
Location is good.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 14 ene. 2024
Dear Guest,Thank you for your feedback on our hotel's location. We strive to provide a convenient and accessible experience for our guests. If there is anything else you would like to share about your stay, please don't hesitate to contact us.

10/10 Excelente

Dustin

Se hospedó 6 noches en diciembre de 2023
Respuesta de Manager el 31 ene. 2024
Hello Dustin,Thank you for picking our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was very clean, modernized and quiet. Room was extremely spacious and featured a refrigerator and microwave. Check in was very easy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 8 ene. 2024
Hello Thomas,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our property to be clean, modernized, and quiet. It's wonderful that you appreciated the spaciousness of your room, as well as the convenient amenities like the refrigerator and microwave. We're glad that check-in was a smooth process for you. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excelente

Aaron

Le gustó: Limpieza, servicios
The bed moved and made a lot of noise. It may be broken. Room was missing the shower towels.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 8 ene. 2024
Hello Aaron, Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will use it to improve our services. Please feel free to contact our management team directly to discuss your experience further.

10/10 Excelente

Edward, Gilbert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quaint and quiet. Updated rooms are clean. Great value!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 30 dic. 2023
Hello Edward,Thank you for sharing this rating to us, and we welcome you to visit us again anytime!

10/10 Excelente

Allan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very quie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Hello Allan,Thank you for sharing your experience at our hotel. We appreciate your feedback and are glad to hear that you found our property quiet. We strive to provide a calm environment for our guests' comfort. If there is anything else we can assist you with in the future, please let us know.

6/10 Aceptable

Jem

Le gustó: Personal y atención
Se hospedó 5 noches en diciembre de 2023
Respuesta de Manager el 23 dic. 2023
Hello Jem,We appreciate you taking the time to rate our hotel. If there is anything specific that we can assist you with or if you have any feedback to share, please feel free to reach out to us directly. We value your input and would like to ensure that we provide the best possible experience for our guests.

10/10 Excelente

Allan

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 23 dic. 2023
Hello Allan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. Should you have any further feedback or suggestions, we encourage you to reach out to us directly, so that we may continue to improve and provide exceptional service. We hope to welcome you back in the future for another memorable stay.

10/10 Excelente

Jason, Irvine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 22 dic. 2023
Hello Jason,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a positive experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

4/10 Mediocre

Pete

No le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager el 19 dic. 2023
Hello Pete, We're sorry to hear that your stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have experienced. We appreciate your time and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 17 dic. 2023
Hello Theresa,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excelente

Mark, Seminole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, comfortable room. Great TV service. Great Wi-Fi service. Great shower. Comfortable bed. Quiet property. Suggestions: Could use a soap dish in shower. Could use a luggage rack in room. Could use hangars in room.
Se hospedó 13 noches en noviembre de 2023
Respuesta de Manager el 15 dic. 2023
Hello Mark,Thank you for staying with us and for your valuable feedback. We appreciate your positive comments about our clean and comfortable rooms, great TV and Wi-Fi services, as well as the comfortable bed and quiet property. We will certainly take note of your suggestions regarding the soap dish, luggage rack, and hangers in the room to further enhance our guests' experience. We hope to welcome you back again soon.

6/10 Aceptable

derrick

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 15 dic. 2023
Hello derrick, Thank you for your recent stay at our hotel. We appreciate you choosing us for your accommodation. If you have any specific feedback or concerns regarding your stay, please feel free to reach out to us directly. We value your input and would like to ensure a positive experience for all of our guests.

10/10 Excelente

Louis

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 12 dic. 2023
Hello Louis,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again in the future.

10/10 Excelente

Kai

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really nice, clean room, bathroom, parking lot in a clean, quiet suburban area. About a 15’ walk to a nice downtown area in Brea with some good dining options. Minor points, mainly for feedback: - would be good to have coat hangers. - I think most people prefer led lights that are ‘warn/soft white’, not the bluish ‘daylight’ ones.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 dic. 2023
Hello Kai,Thank you for choosing our hotel for your stay and sharing your feedback. We're glad to hear that you enjoyed the cleanliness of the room, bathroom, and parking lot, as well as the tranquility of our suburban area. We appreciate your suggestion regarding coat hangers, which we'll take into consideration for future improvements. Your preference for warm/soft white LED lights is duly noted, and we'll evaluate this to enhance the lighting experience for our guests. We look forward to welcoming you back in the future.

10/10 Excelente

Nathaniel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms are sizable, clean, and bed comfy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 dic. 2023
Hello Nathaniel,We appreciate your positive feedback regarding our spacious and clean rooms, as well as the comfortable beds. It's great to know that you found your accommodation satisfactory. We strive to maintain high standards of cleanliness and comfort for our guests. Thank you for sharing your experience with us.

8/10 Bueno

ROBERT

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 30 nov. 2023
Hello ROBERT,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean and we felt safe. There was a microwave, refrigerator, and WiFi. The heating and air conditioning was not modern enough to shut off when not needed; so we had to listen to it running all night (until we shut it off). There was no carpet on the floors and no blanket on the bed.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 29 nov. 2023
Hello Eric,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and felt safe during your stay. We apologize for any inconvenience caused by the heating and air conditioning unit running throughout the night. Your comments will be shared with our team for further improvements. Additionally, please note that our rooms are designed with hardwood floors for cleanliness purposes. For future stays, please feel free to request an extra blanket from our front desk.

8/10 Bueno

Lisa

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was nice and clean, and the check-in staff was helpful. The only issue we had was that there wasn't a towel rack/shelf in the bathroom nor any shelf surface in the shower. I had to put my toiletries on the shower floor and my towel was hanging outside across from the bathroom door. I don't like setting my clothes or towel on the toilet lid. I've never been in a motel that didn't have a towel rack in the bathroom which is the only reason why I'm giving it 4 stars.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 28 nov. 2023
Hello Lisa,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found the room clean and our check-in staff helpful. We apologize for any inconvenience caused by the absence of a towel rack and shelf in the bathroom. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for a more satisfactory stay in the future.

10/10 Excelente

Engelbert

Viajó por negocios
Great Staff always!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 26 nov. 2023
Hello Engelbert,Thank you so much for your kind words! We're thrilled to hear that our staff left a positive impression on you during your stay. Providing excellent service is what we strive for, and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.

10/10 Excelente

Osvaldo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 29 nov. 2023
Hello Osvaldo,We are thrilled to hear that you had a wonderful experience during your stay with us! It was our pleasure to have you as our guest and we are delighted that everything met your expectations. We hope to welcome you back soon for another exceptional stay.

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not comfortable or clean
It was a non smoking room, but had cigarette burn holes in the bed linens , no fitted sheet, just a flat sheet over the mattress. Stained pillows and sheets. Towels were thin and old. I saw 2 bugs in the room, a roach ran under the tv the night I checked in, and there was a cricket in the bathroom in the morning. I told the person I checked out with about both issues and he really didn't seem to listen or care. Gross place and I didn't sleep well.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 24 nov. 2023
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Miguel, Anaheim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hetvi is very kind, professional, and welcoming during check-in and checkout. Thank you Hetvi, you’re great!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 22 nov. 2023
Hello Miguel,Thank you for taking the time to share your experience with Hetvi! We greatly appreciate your kind words about her professionalism and welcoming demeanor. We will make sure to pass on your compliments to her. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another excellent stay.

8/10 Bueno

Justine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
If you’re looking for a quick cheap stay then it’s okay, it feels like an empty shell room. The beds are very noisy and so is the outside. You get what you pay for. The staff was kind
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Hello Justine,We appreciate you choosing to stay with us and for taking the time to share your feedback. We strive to offer affordable accommodations while maintaining a comfortable experience for our guests. We apologize if the noise level affected your stay, as outside noise can be unpredictable. Nevertheless, we are glad to hear that our staff's kindness made a positive impression on you. We hope you will consider staying with us again in the future.

10/10 Excelente

Joel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice and peaceful hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 18 nov. 2023
Hello Joel,We're glad to hear that you found our hotel to be nice and peaceful. Thank you for taking the time to share your feedback. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Jeannette

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was decorated so cute.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 16 nov. 2023
Hello Jeannette,Thank you for your feedback regarding the hotel's cute decoration. We're delighted to hear that you appreciated our attention to detail.

10/10 Excelente

CHIAYING

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager el 12 nov. 2023
Hello CHIAYING,Thank you for sharing your exceptional feedback! We strive to deliver an exceptional experience to all guests and are delighted that we exceeded your expectations. We appreciate your support and hope to welcome you back soon for another memorable stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Was clean and loved the updated rooms. Was also glad we could arrive a bit later as several other places didn’t allow that. Easy check in and good parking.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 9 nov. 2023
Dear Guest,Thank you for choosing our hotel for your stay. We're delighted to hear that you appreciated our clean, updated rooms and the flexibility with our late check-in policy. We pride ourselves on providing a seamless and efficient check-in experience, along with ample parking facilities. We hope you had a comfortable stay with us and look forward to welcoming you back in the future.

10/10 Excelente

Miguel, Anaheim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Recency Motel in Brea is a very clean a great Motel. The King room is very spacious and well-furnished for a much comfortable stay. Bayvo does an amazing job during checking-in. Bayvo is very diligent and answers all your questions efficiently. Thank you for the great service Bayvo! I appreciate you and your kindness. I apologize if I misspelled your name.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 5 nov. 2023
Hello Miguel,Thank you for taking the time to share your positive experience with us at Recency Motel in Brea. We are thrilled to hear that you found our King room spacious and well-furnished, ensuring a comfortable stay. We will pass along your kind words to Bayvo for the excellent service provided during check-in. We greatly appreciate your feedback and look forward to welcoming you back in the future.

6/10 Aceptable

Julie

Viajó con su familia
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 3 nov. 2023
Hello Julie,Thank you for sharing your exceptional rating! We are thrilled to hear that you had such a fantastic experience during your stay with us. It truly means a lot to our team. We hope to welcome you back again in the future for another incredible stay.

6/10 Aceptable

Jandy

No le gustó: Personal y atención
We were there for 3 days and we didn’t had towels to shower
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 28 oct. 2023
Hello Jandy,We apologize for the inconvenience you experienced with the towels. Our team will address this issue promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.