Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 244 de 322 opiniones" "
10 - Excelente
244
Evaluación: 8 - Bueno. 57 de 322 opiniones" "
8 - Bueno
57
Evaluación: 6 - Aceptable. 10 de 322 opiniones" "
6 - Aceptable
10
Evaluación: 4 - Mediocre. 3 de 322 opiniones" "
4 - Mediocre
3
Evaluación: 2 - Terrible. 8 de 322 opiniones" "
2 - Terrible
8
9,4/10
Limpieza
9,4/10
Personal y atención
9,4/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Megan, Pooler
Viajó con su familia
13 may. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Perfect if you’re visiting Chateau Elan! This hotel is on the same property. They have a shuttle that drives until midnight; but we didn’t use it. You’re basically in the same parking lot so you can easily drive. We did several activities at Chateau Elan, and appreciated a clean, more cost efficient place to sleep! Highly recommend!
Megan
Se hospedó 1 noche en mayo de 2024
Respuesta de Jon el 20 may. 2024
Great! I am glad you enjoyed your time.
10/10 Excelente
Alexander, Fort Lauderdale
Viajó por negocios
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location being inside the gates and on the Chateau Elan property. Very nice staff and very clean rooms.
Alexander
Se hospedó 2 noches en mayo de 2024
Respuesta de Jon el 20 may. 2024
Thank you for staying with us. We look forward to seeing you again.
10/10 Excelente
Patrick
Viajó con su familia
26 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Patrick
Se hospedó 2 noches en marzo de 2024
Respuesta de Jon el 20 may. 2024
Thank you for the 5 star review.
10/10 Excelente
Shane
Viajó en grupo
23 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place.
Shane
Se hospedó 1 noche en abril de 2024
Respuesta de Jon el 20 may. 2024
I am glad you enjoyed your stay.
10/10 Excelente
Shanice
10 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shanice
Se hospedó 1 noche en abril de 2024
Respuesta de Jon el 12 abr. 2024
Thank you for the 5!
10/10 Excelente
Kandas, Cumming
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Aside from the construction to turn into the property, it's a beautiful location. Would stay again.
Kandas
Se hospedó 1 noche en marzo de 2024
Respuesta de Peggy B el 5 abr. 2024
Thank you for your great review! We look forward to welcoming you back!
10/10 Excelente
Peggy
Viajó con su familia
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful spot immaculately maintained grounds, friendly, helpful staff, good hot breakfast
Peggy
Se hospedó 2 noches en marzo de 2024
Respuesta de Jon el 7 abr. 2024
Thank you for sharing your feedback about your recent stay. We look forward to seeing you again soon.
8/10 Bueno
candice
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and spacious room. Loved staying on the property of Chateau Elan but at a much cheaper price than their Inn.
candice
Se hospedó 1 noche en abril de 2024
Respuesta de Jon el 7 abr. 2024
I am glad you enjoyed staying on property.
10/10 Excelente
Jade
Viajó con su pareja
2 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Elizabeth at the front desk was so friendly and welcoming. I would recommend this hotel to anyone because of the beautiful stay but also because of sweet Elizabeth!
Jade
Se hospedó 2 noches en marzo de 2024
Respuesta de Peggy B el 5 abr. 2024
Thank you for the great review! I agree; Elizabeth is a wonderful, valuable member of our team. I hope you'll have the chance to visit us again.
10/10 Excelente
Robert
Viajó con su familia
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay the room could have been cleaner.
Robert
Se hospedó 2 noches en marzo de 2024
Respuesta de Peggy B el 1 abr. 2024
Thank you for your feedback!
10/10 Excelente
Joseph
Viajó con su familia
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice Hotel and great stay.
Joseph
Se hospedó 1 noche en marzo de 2024
Respuesta de Peggy B el 1 abr. 2024
Thank you for your feedback and a 5 star review!
10/10 Excelente
Lisa
Viajó con su familia
21 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
was a good experience
Lisa
Se hospedó 4 noches en diciembre de 2023
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
10/10 Excelente
Shana
18 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shana
Se hospedó 2 noches en marzo de 2024
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
10/10 Excelente
Tracee
Viajó por negocios
17 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff and location.
Tracee
Se hospedó 3 noches en marzo de 2024
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
10/10 Excelente
John
Viajó por negocios
10 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a business trip. The bed was comfortable and the place was quiet.
John
Se hospedó 1 noche en enero de 2024
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
2/10 Terrible
Stuart
10 mar. 2024
Le gustó: Limpieza
No le gustó: Personal y atención
Stuart
Se hospedó 4 noches en marzo de 2024
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
10/10 Excelente
Igor
10 mar. 2024
Good value for the clean and nice hotel
Igor
Se hospedó 1 noche en marzo de 2024
Respuesta de Peggy B el 22 mar. 2024
Thank you for staying with us!
10/10 Excelente
Steven
19 feb. 2024
Steven
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 21 feb. 2024
Thank you very much for the 10 out of 10-star rating, Steven! We are thrilled to see that you had a fantastic stay with us! We look forward to hosting you again soon!
8/10 Bueno
Starsha
Viajó en grupo
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Starsha
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
We truly appreciate you taking the time to share your rating with us, Starsha, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!
10/10 Excelente
Wendy
24 ene. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
We stayed four days it was an excellent. The bed was very comfortable. The property was beautiful. The staff was attentive and friendly. The room was big it did not have a musty smell. It did not smell of perfume or any of those disgusting air fresheners hotels use to cover up whatever they’re covering up Highly recommend
Wendy
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Wendy. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to hosting you again the next time your travels bring you back to the area.
10/10 Excelente
Keith
19 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Keith
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you very much for your fantastic rating, Keith! We are ecstatic to learn that you had a wonderful stay with us! See you again soon!
8/10 Bueno
Cathy
Viajó en grupo
19 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is located on the Chateau Elan property and for less than half the price. They also offer a shuttle right to the door of either the winery, hotel or spa. It’s just a six minute walk but we took the shuttle because it was very cold during our stay. Highly recommend for the convenience and price.
Cathy
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you for posting your feedback from your visit with us, Cathy. We are delighted to have welcomed you as our guest and I am grateful to hear you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future.
10/10 Excelente
Issra
5 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was truly amazing
Issra
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 31 ene. 2024
Thank you for taking a moment to share your experience from your recent stay with us, Issra. We are so happy to hear that you had an excellent stay with us! We look forward to hosting you again soon!
10/10 Excelente
scott, port st lucie
Viajó por negocios, Viajó en grupo
5 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
scott
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management el 5 dic. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Scott. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel the next time your travels bring you to Braselton.
10/10 Excelente
Buster
Viajó por negocios
20 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was very nice and quiet. Only drawback was the road construction that was going on right at the entrance that kept traffic backed up for hours
Buster
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jon el 20 nov. 2023
Thank you for staying with us and sharing your experience. The construction is a drawback. We are looking forward to it being finished.
10/10 Excelente
Gabriella
Viajó por negocios
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Southern Comfort
Debra and Anya at the front desk were very friendly and hospitable. Additionally, I truly appreciated the hot coffee/chocolate and condiments being readily available daily. The area was also always tidy.
Thank you :-)
Gabriella
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jon el 14 nov. 2023
Thank you for staying with us. We appreciate you taking the time to share your experience with us. We look forward to seeing you again.
10/10 Excelente
Deborah
Viajó con su familia
26 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property, breakfast was great,, coffee was amazing! Great staff
Deborah
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 27 oct. 2023
Thank you for your fantastic review, Deborah. We are happy to hear that you enjoyed our delicious complimentary breakfast and that our team provided you top-notch customer service! We look forward to hosting you again soon!
8/10 Bueno
Amy
11 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unfortunately I left a bag in my room when I checked out and I did not get it back. I had important paperwork in it so it was a big loss for me!
Amy
Se hospedó 2 noches en octubre de 2023
Respuesta de Jon el 12 oct. 2023
Hi Amy, Thank you for reaching out to us. We did not have an item that you had described turned in over the last few days. I am sorry. If anything turns up I will be sure to contact you.
10/10 Excelente
Cliente verificado
Viajó con su familia
2 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 3 noches en agosto de 2023
Respuesta de Jon el 3 oct. 2023
Thank you for the 10!
2/10 Terrible
Brian, atlanta
26 sept. 2023
Brian
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 18 oct. 2023
Thank you for taking the time to share your rating with us, Brian. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.
10/10 Excelente
Elwood
9 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I had a very pleasant stay. I would recommend getting comfortable pillows as the pillows were not very comfortable for myself and my wife. Other than that, the staff was very pleasant and the room and other areas were very clean and comfortable. The hotel was surprisingly very quiet and peaceful.
I also like that we could walk to the winery from the hotel. The views around the area were gorgeous. I hope to return soon.
Elwood
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jon el 13 sept. 2023
Elwood, Thank you for your nice review. We appreciate you sharing your experience with us. I am sorry that the pillows were not as comfortable as expected. We look forward to seeing you again.
10/10 Excelente
Amara
Viajó con su pareja
21 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and comfortable hotel. Everything was clean. I would stay here again.
Amara
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 21 ago. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Amara! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
10/10 Excelente
Mark
Viajó con su pareja
21 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Mark
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 21 ago. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Mark. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.
10/10 Excelente
Perry
Viajó con su pareja
10 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clean property
Perry
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 11 ago. 2023
Thank you for the great feedback you have provided, Perry. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!
10/10 Excelente
Elizabeth, Denver
8 ago. 2023
Elizabeth
Se hospedó 1 noche en agosto de 2023
Respuesta de Jon el 13 sept. 2023
Thank you for the 5 star review!
10/10 Excelente
Debra
7 ago. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Debra
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 8 ago. 2023
Thank you so much for your 5-star rating, Debra! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
10/10 Excelente
Jess
20 jul. 2023
Jess
Se hospedó 2 noches en julio de 2023
Respuesta de Mary Jo B el 9 ago. 2023
Thank you so much for choosing to stay with us!We appreciate the GREAT review and look forward to seeing you again in the future!
8/10 Bueno
Jeff
Viajó con su familia
14 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
I thought the room was great, and the breakfast was as advertised. Very nice. I would totally recommend this place.
Some of the front desk people were extremely nice, some were just so so.
Jeff
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management el 14 jul. 2023
Thank you for taking a moment to share your experience, Jeff. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work to improve our guest experience. Thank you for your review, and we look forward to welcoming you back in the future!
10/10 Excelente
Gregory, Thomasville
12 jul. 2023
Gregory
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 2 ago. 2023
Thank you so much for your 5-star rating, Gregory! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
10/10 Excelente
Flavius
Viajó por negocios, Viajó en grupo
11 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful Hotel on the most beautiful property in Georgia at Chateau Elan in Braselton.
I will definitely return and recommend this hotel.
Flavius
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent el 11 jul. 2023
We are so happy that you loved your stay with us! We look forward to your next stay with us.
10/10 Excelente
Lorin
4 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, clean and comfortable
Perfect location- on Chateau Elan property, and 15 min from Road Atlanta.
Very friendly and helpful staff, very clean, comfortable beds and good, hearty breakfast!
Lorin
Se hospedó 1 noche en julio de 2023
Respuesta de Peggy B el 5 jul. 2023
Thank you for staying with us and we appreciate you taking the time to complete this survey and for scoring us a perfect 10!We hope you'll come back and stay with us again!
8/10 Bueno
Cheryl
4 jun. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Need to upgrade lighting or put lighted magnifying makeup mirrors in bathroom
Cheryl
Se hospedó 1 noche en junio de 2023
Respuesta de Mary Jo B el 4 jun. 2023
Good morning,We appreciate the feedback and for taking the time to let us know. I will pass this suggestion to management. Thank you so much for choosing to stay at the Hamtpon Inn & Suites @ Chateau Elan!
10/10 Excelente
Dean, Fenton
Viajó con su pareja
23 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet!
Dean
Se hospedó 1 noche en mayo de 2023
Respuesta de Peggy B el 23 may. 2023
Hi Dean! Thank you for choosing to stay with us! Please come back to stay again.!
10/10 Excelente
Terrie
16 abr. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Terrie
Se hospedó 2 noches en abril de 2023
Respuesta de Hotel Management el 10 may. 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
8/10 Bueno
Michael
Viajó con su familia
12 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Michael
Se hospedó 4 noches en abril de 2023
Respuesta de MJB el 12 abr. 2023
Good morning,Thank you so much for the good review. We appreciate the feedback.Mary Jo Front Desk Agent
10/10 Excelente
Cliente verificado
Viajó en grupo
10 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We enjoyed our overnight stay. The room was spacious and clean.
Cliente verificado
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Management el 10 abr. 2023
Thank you for the great feedback you have provided. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!
8/10 Bueno
Michael
8 abr. 2023
Michael
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Management el 28 abr. 2023
Thank you for taking the time to rate our hotel, Michael. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
8/10 Bueno
Cristina
Viajó por negocios
27 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stay was enjoyable-clean and quiet with the necessary amenities. Would stay again.
Cristina
Se hospedó 4 noches en marzo de 2023
Respuesta de Elizabeth el 27 mar. 2023
Thank you for taking the time to rate our hotel Cristina. It was a pleasure to have you as our guest. We are happy that you enjoyed your stay with us. We look forward to welcoming you back soon.
10/10 Excelente
Chazzalynde
Viajó con su familia
24 mar. 2023
Le gustó: Limpieza, personal y atención
The property was beautiful. The location was convenient for visiting family at Chateau Elan. We stayed in room 110. The outlet plug on the right of the nightstand and USB port were not working. The one on the left was charging but left our phone and charger hot. Why is the safe on the floor and not above on the shelf? There's no room to hang long dresses in the closet. The iron we had was broken so we exchanged it at the front desk. The morning staff was so helpful and smiling. The afternoon and evening staff needs to smile more. We were there for a funeral so a smole goes a long way. We will stay at your property again. There needs to be a traffic light when exiting Chateau Elan on Old Winder Rd so we can turn left safely. Or make it a roundabout.
Chazzalynde
Se hospedó 2 noches en marzo de 2023
Respuesta de Mary Jo B el 24 mar. 2023
Good morning and thank you so much for choosing to stay with us. Thank you for letting us know about the outlets in your room. After you checked out our engineer was able to get them working, sorry for any inconvenience. We completely understand about the left turns out of the property. The construction in front of the entrance is actually a double roundabout being installed. We are very excited to have that finished up.Thank you again! Mary Jo B - Front Desk Agent
8/10 Bueno
Jorja
Viajó por negocios
11 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The main reason I stayed at the Hampton Inn and paid more to stay there was for the breakfast. I waited 15 minutes on the breakfast (specifically the oatmeal) at 8am and it never was ready to eat. I am a Hampton Honors member and that was disappointing.
Jorja
Se hospedó 1 noche en marzo de 2023
Respuesta de Elizabeth el 12 mar. 2023
Thank you so much for sharing your feedback with us. I am very sorry for your experience with breakfast. I will be sure to have this addressed.