We have rented a cabin from VRBO at Thousand Hills before, the check in process was very different this time. Days before check in we received an email from the office about show and attraction tickets, this caused us to be wary of sales pitches upon check in. After driving from our previous location for 6 hours we arrived in Branson early 2:30ish and decided to go to the check in office early (check in was at 4:00) to see if we could get particulars out of the way. When we walked through the door several women said Hello in unison. We walked to the closest desk and said that we were there to check in. The woman at the desk (I didn't get her name) unenthusiastically asked my name, I told her and she said very matter of factly, "I don't think I have you down". Then she asked, "When is your check in time"? I told her, she replied with something to the fact that we can't check in until 4:00. I asked, "Can we take care of things now and check in then"? Very matter of factly, she stated "No, I cannot do that". I replied, "So we will have to leave and come back at 4:00"? She stated, "Yes". We turned and left. Not the warm welcome I would have hoped for after driving for several hours. When we returned at 4:00, Star waited on us and was very friendly.
Upon entering the cabin, I noticed immediately that the furniture was not as pictured. The sofa and chair was ugly, very cheap looking, and extremely uncomfortable. This was not the quality that we were looking for. Loud street.