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Opiniones sobre The Spyglass and Kettle

3 out of 5
The Spyglass and Kettle
25-27 Stourwood Avenue, Bournemouth, England

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 20 de 61 opiniones" "
Evaluación: 8 - Bueno. 29 de 61 opiniones" "
Evaluación: 6 - Aceptable. 5 de 61 opiniones" "
Evaluación: 4 - Mediocre. 5 de 61 opiniones" "
Evaluación: 2 - Terrible. 2 de 61 opiniones" "

8,2/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angela Maria

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasent stay, very dog friendly, lovely staff and great location for walks by the beach. We also had dinner and breakfast in the pub and both meals were really good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

David

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Garry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Teresa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff were great, room was lovely, food was good very reasonably priced with 20%off if your a guest staying in hotel.
Se hospedó 4 noches en diciembre de 2022

8/10 Bueno

Elaine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Spyglass & Kettle el 25 jul. 2022
Thanks so much for your review, much appreciated! Thanks, Team Spyglass

10/10 Excelente

Jalpesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2022

6/10 Aceptable

Richard

Le gustó: Limpieza, personal y atención
Friendly
Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Clare

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Helen

Le gustó: Limpieza, personal y atención
Small and friendly establishment, clean with wonderful views of the sea. A little too far from Bournemouth centre but would stay here again.
Se hospedó 3 noches en septiembre de 2021

8/10 Bueno

Tracey

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Average over priced
Thought was a little expensive for a room above a pub . Very basic met my needs but was extremly busy and the steaks were over cooked but this was resolved but duty manager who was very helpful . Check in was not great stood in middle of bar till someone was free and then was quite a lengthy check in . 2 flights of stairs to my room . View over back kitchen area . For £99 thought abit over priced stayed better .
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Miss Gina

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay, very peaceful.
Great stay, all the colleagues were lovely. Especially the lady behind the bar. She was superb. The manager was very understanding and really made me feel welcome during my stay.
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Weekend
Good weekend in Southbourne. Room very nice and pub excellent.
Se hospedó 3 noches en septiembre de 2020

8/10 Bueno

Tracey, Southampton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was fabulous.Walked to Bournemouth,Christchurch,Southbourne shops and Hingisbury head.
Se hospedó 3 noches en septiembre de 2020

8/10 Bueno

Matthew

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, comodidad de la habitación
Room is very compact and far too hot in the evening with only a tiny window to open making a good nights sleep impossible. Room was clean but found a used condom in the bin. No hot water for a shower on last day. Very friendly helpful staff
Se hospedó 4 noches en agosto de 2020

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Average
Hotel ok for our requirements. Staff helpful. Food below average. No hot water on Sunday morning and cold shower just before checkout not acceptable. Average hotel and not good value as breakfast extra but cannot daily the staff for trying very hard.
Se hospedó 2 noches en julio de 2020

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, decent location and polite friendly staff. Adhering to Covid rules.
Se hospedó 2 noches en julio de 2020

8/10 Bueno

Kathie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reasonable Rate and Comfortable
Fun Stay in a cosy pub with decent facilities.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location. Friendly staff. Nice clean basic room (recently refurbished). An older building and common areas rather faded. Good value for money.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2019

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, comodidad de la habitación
A great visit
Hotel and staff where great Location good for beach and plenty of parking. Pub did good food and a good selection of beers and drinks Lots of stairs to room and even though good value the rooms could have a little TLC, but can’t knock how clean the room was and how fresh the bedding was. Live music down in bed but not heard in the room Great staff team that made you feel welcome. Would stay there again 👍😃
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en agosto de 2019

2/10 Terrible

Alan

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Noisy extractor fan left running all night, no sleep No hot water Dirty
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic location
Family and dog friendly. A lovely atmosphere.
Se hospedó 2 noches en julio de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Bedroom was very much needing redecoration definitely the worst room I have ever stayed in could not recommend room 3 to anyone Surprisingly the bed was very comfortable and the bed linen was very clean and fresh .
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dont miss a stay at Spyglass & Kettle
Lovely location great room great atmosphere in pub and great food evening and morning.Overall good value for money
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Tomasz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Linda

Le gustó: Personal y atención, comodidad de la habitación
Not enough staff available at check in as all busy serving customers in bar.
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Karen

Le gustó: Personal y atención
Great position
Room was in need of refurbishment which we were told was happening soon. The staff were brilliant really friendly and helpful.
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was terrible, no lift, awful bathroom, breakfast was inedible, how do you mess up a bacon sandwich, abd9lutely would not go back.
Se hospedó 3 noches en abril de 2018

4/10 Mediocre

Tim, Cambridgeshire

Le gustó: Limpieza, comodidad de la habitación
Nice looking hotel
Arrived had to wait awhile to be checked in. Very narrow twisting stairs to bedrooms anybody with mobility problems would struggle, went to room surprised that the two beds where on opposites of the room, the shower was small and the bathroom light continually flickered, both small windows in the room were broken so could not be closed correctly. All of the issues that are listed above have been mention it other reviews but obviously no action has been taken by the brewery/property management which to say the least is extremely disappointing.
Se hospedó 2 noches en septiembre de 2018

4/10 Mediocre

Graham, London

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Owned by Greene King, the rooms in this pub hotel are very tired and in need of a major refurbishment. My wife and I stayed in room 4 and whilst the beds were new and good, the bedroom and bathroom were both grubby and poor - there was no bath and my wife was not even prepared to use the very basic shower! Breakfast was a shambles. The staff were disinterested, the buffet table was half empty and there was no fresh coffee, only instant. I had to ask for more plates, milk and orange juice. The full English breakfast was OK but not great. In summary, I had a poor overnight experience at this pub/hotel, it represented poor value for money and I would not recommend it to others wishing to stay in the Boscombe/Bournemouth area.
Se hospedó 1 noche en junio de 2018

10/10 Excelente

Roy, Midlands

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place, clean and very friendly, cozy room :-) I must mention Kat (I believe she was the manager) she was so friendly (lovely smile) and nothing was too much trouble, made us feel very welcome. Waitress was very friendly too. Will stay again because of them. good location. Thank you :-)
Se hospedó 1 noche en marzo de 2018

8/10 Bueno

john

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
trip to go to family funeral
good value ,friendly staff ,would stay there again
Se hospedó 2 noches en enero de 2018

8/10 Bueno

CB, Hampshire

Le gustó: Limpieza, personal y atención
Simple but clean and comfortable
Lovely near the beach. Was able to access when we got back from a party at 1am so no curfew. Very simple ammendities but all very clean. Bed was comfortable. Shower was surprisingly good. Overall very pleased. Good value for money.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Dave, Teesside, UK

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Reasonable Hotel
Although the decor is a bit tired the room was clean and comfortable and the staff very friendly. Good live band on the Friday night, good selection of beers and the food, especially the breakfast more than adequate. Overall would stay there again and would recommend it as a value for money BnB.
Se hospedó 3 noches en octubre de 2017

6/10 Aceptable

Mark

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2017

8/10 Bueno

MrsE

Le gustó: Comodidad de la habitación
seafront location
Good size room and although the pub was really busy, we weren't disturbed by noise. Good location near seafront and beach. Bit sparse on toiletries and only 2 teabags each day!

8/10 Bueno

Morten Møller, Bournemoiuth

Le gustó: Limpieza, personal y atención
ganske godt
hotellet er gammelt, men fungerer fint. Hyggeligt afslappet stemning i pubben.

8/10 Bueno

liz, Staffs

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel close to beach
We went for the weekend..... the hotel room is ok for the money paid...... bar staff excellent.... food was good served in bar..... room needs a bit updating carpet and decorating.... but for the money we would stay again.

8/10 Bueno

Rosemary, Oxfordshire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good hotel close to the beach
Location is excellent, very close to the beach, hotel staff are excellent, always smiling, efficient and nothing is too much trouble. Food is very good, mostly cooked to order, steak was spot on and cooked breakfast likewise. Rooms need some refurbishment and soundproofing isn't brilliant but it's an old building so that might be difficult.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The customer service was exceptional and the food both at dinner and at breakfast was amazing. Lovely building and helpful, friendly staff. Really enjoyable stay.

2/10 Terrible

TT, south wales

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Find somewhere else to stay
When we walked into the pub it seemed quite reasonable. Very busy which we took to be a good sign. Went upto our room. It was tiny, that wouldn't have bothered us too much. The decor was really old, wrinkled wallpaper on the ceiling. Again we thought oh well not everywhere can be brand new. The bathroom was really grubby at best!! The sink tap leaked all through the night, we reported it on our first morning but it was never delt with (we stayed for 3 nights). Went out first day, came back and our room hadn't been made up. Phoned down to ask for some clean towels, and remind about the tap. The girl said she was on her own but would bring towels in an hour. She never came. Luckily my husband noticed the linen cupboard open so grabbed some towels. Next day went out again, came back to room not being made up again!! Didn't bother asking this time as we'd got our own towels. On check out I did speak to manager who kindly refunded one nights stay due to our inconvenience. This was a kind gesture which she was not obligated to do. She explained that her usual chambermaid was on leave so she was using an agency chambermaid who doesn't have the same "passion" as her usual staff. I could take this as part explanation, but I'm sorry the bathroom did not get as grubby as it was in just a week, so I don't think much of the passion of the usual chambermaid!! I can't comment on the food, we were planning to eat at the pub, but the room put us off!! Honestly, find somewhere else

8/10 Bueno

C, Margate

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel, staff & bar. Rooms need serious TLC
I down marked this hotel as the rooms need urgent decoration and the floor boards on 2nd floor were very noisy

8/10 Bueno

Michael

Le gustó: Limpieza

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable...would stay again. A little noisy...but then it is a pub/restuarant too.

8/10 Bueno

gavin, Kingswinford

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was nice and comfy, food was good to. I would stay here again no problems.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Christopher, Wimborne

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good location