Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 764 de 1002 opiniones" "
10 - Excelente
764
Evaluación: 8 - Bueno. 149 de 1002 opiniones" "
8 - Bueno
149
Evaluación: 6 - Aceptable. 48 de 1002 opiniones" "
6 - Aceptable
48
Evaluación: 4 - Mediocre. 24 de 1002 opiniones" "
4 - Mediocre
24
Evaluación: 2 - Terrible. 17 de 1002 opiniones" "
2 - Terrible
17
9,6/10
Limpieza
9,4/10
Personal y atención
9,2/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Karina
4 feb. 2024
Le gustó: Limpieza
Karina
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa el 5 feb. 2024
Hi Karina,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Andrea
Viajó con su familia y niños pequeños
28 ene. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excelent hotel
Andrea
Se hospedó 2 noches en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Andrea,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
JUAN CARLOS
3 ene. 2024
JUAN CARLOS
Se hospedó 12 noches en diciembre de 2023
Respuesta de Deepa el 10 ene. 2024
Hi Juan Carlos,Thank you for staying with us, We appreciate your rating towards us. Looking forward to welcome you again.
10/10 Excelente
Minerva
Viajó con su familia
31 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel Row en Assembly es un hotel con una decoración muy bien hecha, lugar luce muy limpio, su personal de limpieza deja tu cuarto limpio en cuanto sales un momento, la ubicación te lleva a cualquier tienda o restaurant y el sector es muy tranquilo, bonito y seguro; el personal de recepción un tanto serios pero tratan de resolverte las dudas. Lo único que no me agrada es que te despiertan muy temprano para ver lo del aseo pero luego entiendes que mantener todo en su lugar tiene sus horarios
Minerva
Se hospedó 5 noches en agosto de 2023
Respuesta de DT el 20 sept. 2023
Muchas gracias por quedarte con nosotros. Apreciamos sus calificaciones y comentarios. Esperamos darle la bienvenida nuevamente en el futuro.
10/10 Excelente
Agustí
Viajó con su familia
12 ago. 2022
Le gustó: Limpieza, personal y atención
Nuevo, servicio y habitacion impecables, piscina cubierta y gym perfectos, en 2a planta cafè de grano etc gratis, hotel en zona nueva de tiendas y restaurantes, y a 150 m del metro Assembly a 3 paradas del centro de Boston.
Agustí
Se hospedó 3 noches en agosto de 2022
Respuesta de Front Desk el 19 ago. 2022
Thank you for choosing the Row Hotel. We are so pleased you enjoyed your stay and hope you will choose us again should your travels bring you this way.
10/10 Excelente
Cliente verificado
7 mar. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exelente lugar restaurantes tiendas todo al rededor tren bass gracias
Cliente verificado
Se hospedó 1 noche en marzo de 2021
Respuesta de Christopher el 8 mar. 2021
Gracias
10/10 Excelente
Carlos
22 dic. 2020
Carlos
Se hospedó 1 noche en diciembre de 2020
Respuesta de Debra el 24 dic. 2020
Thank you for the great review! We hope to welcome you back in the future.
10/10 Excelente
Haithm
Viajó con su familia
1 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Haithm
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Abra
29 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My 2nd time staying here and it has been a great experience.
Abra
Se hospedó 3 noches en abril de 2024
Respuesta de Deepa el 29 abr. 2024
Hi Abra,Thank you for staying with us again. We appreciate your ratings and review. We look forward to welcome you again.
10/10 Excelente
Gina
Viajó con su familia y niños pequeños
27 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a clean safe area with great shopping and dining choices. Walkable to Lego Discover Center. Even after we checked out, they allowed us to keep our car while we continued our day. The staff were all friendly and helpful. The pool area was clean and my grandson had so much fun. The breakfast had wonderful choices and we were impressed with the quality. I highly recommend making this a choice when staying in the Assembly Row area.
Gina
Se hospedó 1 noche en abril de 2024
Respuesta de Deepa el 28 abr. 2024
Hi Gina,Thank you for staying with us. We appreciate your ratings and wonderful review. Looking forward to welcome you back.
8/10 Bueno
Jehu
Viajó con su familia y niños pequeños
22 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice
Jehu
Se hospedó 1 noche en abril de 2024
Respuesta de Andrii el 23 abr. 2024
Thank you for your kind feedback!
10/10 Excelente
Jennifer
Viajó con su familia y niños pequeños, Viajó en grupo
21 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was perfect for our trip into Boston, easy to find, lots of walkable restaurants and shops, and very accommodating staff.
Jennifer
Se hospedó 1 noche en abril de 2024
Respuesta de Deepa el 21 abr. 2024
Hi Jennifer,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Kerrin
20 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Kerrin
Se hospedó 1 noche en abril de 2024
Respuesta de Deepa el 21 abr. 2024
Hi Kerrin,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
James
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, easy to get into the city
James
Se hospedó 2 noches en abril de 2024
Respuesta de Deepa el 18 abr. 2024
Hi James,Thank you for staying with us and appreciate your ratings. Looking forward to welcome you back.
10/10 Excelente
Kathyana
Viajó en grupo
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the row hotel, 6 time staying there and I enjoy being there. Perfect location for a staycation. Wish they have breakfast included.
Kathyana
Se hospedó 2 noches en abril de 2024
Respuesta de Deepa el 9 abr. 2024
Hi Kathyana,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Byounggon
5 abr. 2024
Byounggon
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrii el 26 abr. 2024
Thank you for your TOP review! we look forward to welcoming you back soon.
10/10 Excelente
Faiq
30 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
-
Faiq
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 30 mar. 2024
Hi Faiq,Thank you for staying with us. We appreciate your ratings. Looking forward to welcome you back.
10/10 Excelente
David
25 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrii el 29 mar. 2024
Good morning, David, we thank you for your TOP Score!
10/10 Excelente
charles
24 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just a great atmosphere.
charles
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 25 mar. 2024
Hi Charles,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Shayna
Viajó por negocios
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was in a great location. Lots of shops and restaurants, even a drugstore and grocery within walking distance. Hotel facilities were very nice. They were very accomodating and got me checked in early. I don't have any complaints.
Shayna
Se hospedó 2 noches en marzo de 2024
Respuesta de Deepa el 25 mar. 2024
Hi Shayna,Thank you for staying with us. We appreciate your ratings and we are happy that the location was convenient for you. We can't wait to welcome you back.
10/10 Excelente
brendan
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
brendan
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Brendan,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Antoine
Viajó con su pareja
17 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Despite being Expedia sort of messing up the start of the trip, the staff and night manager went above and beyond and really made for a great stay. Really a stunning property and around everything. Parking and valet can be pricy per night, but if splurging, worth it.
Antoine
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Antoine,Thank you for choosing us and thank you for rating us. We are happy that the staff was able to help you. We look forward to welcome you back.
10/10 Excelente
Jacqueline
Viajó en grupo
16 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lulu was super nice and helpful
Jacqueline
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 20 mar. 2024
Hi JacquelineThank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Nicole, Norwich
Viajó con su familia y niños pequeños, Viajó con su familia
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, modern, conveniently located hotel with friendly staff. We truly enjoyed our stay!
Nicole
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrii el 16 mar. 2024
Dear Nicole, we appreciate your TOP score!
10/10 Excelente
Dustin
11 mar. 2024
Dustin
Se hospedó 1 noche en marzo de 2024
Respuesta de Deepa el 2 abr. 2024
Hi Dustin,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Laura
Viajó con su familia y niños pequeños
11 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was perfect. Beautiful hotel in a great location.
Laura
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrii el 16 mar. 2024
Dear Laura, thank you so much for your kind feedback. We are glad to hear that you have enjoyed your stay with us.
4/10 Mediocre
Walter
Viajó con su pareja
10 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
My room was on the 4th floor. When we arrived and walking to our room on the 4th floor 1/2 way there we smelled pot in the hallway. We went to diner and came back by 8:30. While we were in our room getting ready for bed ,pot smell was pretty strong coming in. My wife stuck her head into the hallway and again pretty strong. Shouldn’t have to breath pot while in your room that you are paying good money.
Walter
Se hospedó 1 noche en marzo de 2024
Respuesta de Christopher el 11 mar. 2024
Dear WalterThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a pleasant and comfortable environment for all our guests is of utmost importance to us.Please rest assured that we take reports of smoking very seriously, and we have strict policies in place to prevent such occurrences. We conduct regular patrols and employ various measures to deter smoking in the hotel premises. Your comments have been shared with our team, and we will reinforce our efforts to maintain a smoke-free environment.We understand your frustration and regret that your experience fell short of your expectations. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Christopher
10/10 Excelente
Michael J
Viajó con su familia
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best place to stay in the area!!
Michael J
Se hospedó 2 noches en marzo de 2024
Respuesta de Christopher el 4 mar. 2024
Dear Michael, Thank you so much for your glowing review! We're delighted to hear that you consider us the best place to stay in the area. It's truly rewarding to know that we've met your expectations.We hope to have the pleasure of hosting you again soon!Warm regards,Christopher
10/10 Excelente
Milena
Viajó con su pareja
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall a great experience. Will stay here again as well as recommend it to friends and family.
Milena
Se hospedó 2 noches en marzo de 2024
Respuesta de Christopher el 4 mar. 2024
Dear Milena, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay and that you plan to return in the future. Your recommendation to friends and family means a lot to us.We look forward to welcoming you back soon!Warm regards, Christopher
4/10 Mediocre
Jenna
Viajó con su familia y niños pequeños
3 mar. 2024
No le gustó: Estado de la propiedad e instalaciones
There was a loose elevator panel that almost fell on my son, my husband and another gentleman in the elevator stopped it from falling on him. As soon as we were telling the front desk it needed some attention it slammed down and fell on someone else. It was quickly fixed and the staff offered $10 off breakfast which was very kind. Another thing I didn’t love were the hidden fees, the $55 parking, the $150 deposit at check in.. we grabbed a few gatorades. Overall, beautiful area and very safe and clean but not sure I’d go back.
Jenna
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrii el 5 mar. 2024
Dear Jenna,Please accept my apologies for the inconvenience that you have experienced at the elevator. I will make sure to speak with my director of Engineering so can take a closer look at your feedback. In regards to the Security deposit and Valet parking fees - we strive to be transparent regarding the fees and extras that can be authorized or charged at the hotel and this section is conveniently located under "Important Information". We do hope to welcome you back again soon.
10/10 Excelente
Rafena
3 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Rafena
Se hospedó 2 noches en marzo de 2024
Respuesta de Christopher el 4 mar. 2024
Dear Rafena, Thank you for your kind words about our staff! We take pride in providing friendly and attentive service to all our guests. Your feedback means a lot to us and we hope to welcome you back soon.Best regards,Christopher
10/10 Excelente
Ashley
28 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ashley
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrii el 29 feb. 2024
Thank you for your kind feedback!
6/10 Aceptable
Kathryn
Viajó con su familia
26 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
We had a good stay. The only criticism is there were many unruly noisy families with kids. Literally running in the halls and yelling Mommy down the hall at 11 PM. Very noisy. Maybe there should be adult only floors. Parent think this running and yelling in halls is ok I. Guess. Ugh.
Kathryn
Se hospedó 1 noche en febrero de 2024
Respuesta de Christopher el 26 feb. 2024
Dear Kathryn, Thank you for taking the time to share your experience with us. We're glad to hear that overall you had a good stay. We apologize for the inconvenience caused by the noise from other guests, particularly the unruly behavior of some families. Your feedback regarding the possibility of adult-only floors is duly noted and will be taken into consideration as we continuously strive to improve our guests' experiences. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Best regards,Christopher
10/10 Excelente
Brianna
25 feb. 2024
Brianna
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Brianna,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Preston
25 feb. 2024
Preston
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Preston,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
8/10 Bueno
Ada
24 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ada
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa T el 26 feb. 2024
Hi Ada,Thank you for choosing us. We appreciate your ratings. Looking forward to welcome you back.
10/10 Excelente
Frances
Viajó con su familia
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The decor is uniquely chic
Frances
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrii el 24 feb. 2024
We thank you for your kind feedback!
8/10 Bueno
Gregory, Manhattan Beach
23 feb. 2024
Gregory
Se hospedó 5 noches en febrero de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Gregory,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Marjorie Cajuste
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Marjorie Cajuste
Se hospedó 3 noches en febrero de 2024
Respuesta de Andrii el 20 feb. 2024
thank you for your TOP review!
10/10 Excelente
Victoria
11 feb. 2024
Victoria
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Victoria,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Brittany
11 feb. 2024
Brittany
Se hospedó 2 noches en febrero de 2024
Respuesta de Andrii el 21 mar. 2024
Thank you for your TOP score!
10/10 Excelente
Pete, Rochester Hills
Viajó con su familia
5 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice place to stay. There was a ton of stores and restaurants!
Pete
Se hospedó 2 noches en febrero de 2024
Respuesta de Deepa el 6 feb. 2024
Hi Pete,First of all thank you very much for staying with us. We appreciate your ratings. We are glad you found the hotel nice as well as the area. We look forward to welcome you back.
8/10 Bueno
Stacy Vincent
Viajó con su familia y niños pequeños
4 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking cost isn’t nice coming from a place with free parking and rooms could be bigger for a double room with more then 2 guest.
Stacy Vincent
Se hospedó 3 noches en febrero de 2024
Respuesta de Christopher el 5 feb. 2024
Dear Stacy,Thank you for taking the time to share your feedback with us. We appreciate your input regarding parking costs and room size for double occupancy. We understand that coming from a location with free parking may be an adjustment, and we apologize for any inconvenience caused. Your comments about room size are duly noted, and we will certainly take them into consideration as we strive to enhance our guests' experience.We value your perspective and hope to have the opportunity to welcome you back in the future.Best regards,Christopher
10/10 Excelente
Stephanie
4 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, friendly staff, beautiful hotel
Stephanie
Se hospedó 1 noche en febrero de 2024
Respuesta de Deepa el 5 feb. 2024
Hi Stephanie,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Steffan
29 ene. 2024
Steffan
Se hospedó 1 noche en enero de 2024
Respuesta de Deepa el 20 mar. 2024
Hi Steffan,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.
10/10 Excelente
Arman
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Arman
Se hospedó 2 noches en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Arman,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Yimall
28 ene. 2024
Yimall
Se hospedó 2 noches en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Yimall,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Max
Viajó con su pareja
28 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Max
Se hospedó 1 noche en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Max,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Colby
25 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Colby
Se hospedó 1 noche en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Colby,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.
10/10 Excelente
Ivanna
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay at the row was incredible. The hotel is extremely clean, beautiful decor, the bed is very comfortable and the staff was amazing. One of the wait staff went above and beyond for us but we didn’t get his name. We are very please with our stay and will return.
Ivanna
Se hospedó 1 noche en enero de 2024
Respuesta de Deepa el 30 ene. 2024
Hi Ivanna,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.