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Opiniones sobre The Inn At St Botolph

3.5 out of 5
The Inn At St Botolph
99 Saint Botolph St, Boston, MA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 290 de 441 opiniones" "
Evaluación: 8 - Bueno. 103 de 441 opiniones" "
Evaluación: 6 - Aceptable. 26 de 441 opiniones" "
Evaluación: 4 - Mediocre. 13 de 441 opiniones" "
Evaluación: 2 - Terrible. 9 de 441 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose, Santiago

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La localización y relación precio valor
Se hospedó 3 noches en octubre de 2021
Respuesta de Jordin el 5 oct. 2021
Hola Jose! Thank you so much for taking the time to leave us feedback! We so enjoyed having your group with us over this past weekend! We hope you consider us for your next trip to Boston!

4/10 Mediocre

Eduardo Jose, Buenos Aires

No le gustó: Personal y atención
Departamentos sin servicio de recepción confiable
QUien se hospede aqui tiene que estar preparado a manejarse solo y tener en cuenta que la recepción no brinda ningun servicio confiable. Nosotros pedimos a recepción un taxi para la madrugada, para ir al aeropuerto pero el taxi no llegó, la recepción estaba cerrada y no había nadie del hotel disponible. Si haces la reserva tomando esto en cuenta vas a evitar inconvenientes.
Respuesta de Tom el 25 abr. 2021
We apologize that your stay was not up to par with the excellence that we want for all of our guests. We hope you will give us a chance to wow you next time you are staying in Boston.

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was spacious with a good kitchenette. Comfortable bed and sitting area. Pleasant staff. Good continental breakfast.
Se hospedó 4 noches en abril de 2024
Respuesta de Jordin el 27 abr. 2024
Hello Andrew! Thank you for taking the time to leave us a review! We are so thrilled that you enjoyed your stay with us and hope that you chose to come back on future trips to Boston!

10/10 Excelente

Wonsik

Le gustó: Servicios
Nice & cozy. Spacious room. Untact check-in process is so great and convinient. Staff is so kind and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Tom el 11 abr. 2024
Dear Wonsik Family, Thank you so much for choosing the Inn! We look forward to hosting you again the next time you need lodging in Boston!

10/10 Excelente

Elba, Trujillo Alto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff.
Se hospedó 8 noches en enero de 2024
Respuesta de Jordin el 31 mar. 2024
Hello Elba, Thank you so much for taking the time to leave us a review! We are so glad you enjoyed your stay, and hope to see you again soon!

8/10 Bueno

Gordon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our unit needed to be refreshed. When we advised the front desk that we were locked out of our bathroom at 2 a.m. because the outside handle fell off, and that the shower had been dripping hot water since our arrival we were told by the clerk at the desk, "what do you want me to do, go home and get some tools and fix it". Not quite what one expects. We did say we could manage, but no effort was made to assist us or to do anything. Interestingly when I mentioned it again at check out a different clerk seemed not to know anything about it.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tom el 28 mar. 2024
Dear Gordon,Thank you for choosing the Inn @ St. Botolph and for sharing your feedback! We appreciate you letting us know about the issues in your room so that we could fix them for the next guest!

8/10 Bueno

Basant

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room and bathroom. The bedsheets had a little smell that bothered me.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tom el 26 mar. 2024
Thank you so much for choosing the Inn @ St. Botolph and sharing your feedback!

10/10 Excelente

Stephen, Collierville

Very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordin el 8 mar. 2024
Hello Stephen, Thank you for taking the time to leave us a review! We are so glad you enjoyed the Inn, and hope to be your first choice for your next trip to Boston!

2/10 Terrible

Samuel

I was locked out of the hotel and could not check in
Se hospedó 1 noche en marzo de 2024
Respuesta de Tom el 6 mar. 2024
Good morning. You weren't locked out of the hotel, you just didn't look at the room assignment and access code email that we sent you 48 hours prior to your check in date. We also called you and alerted you to check for this email when you hadn't arrived before the office closed. Next time, I suggest that you pay attention to the information provided regarding your stay.

10/10 Excelente

Kristine, Laconia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved this Inn. It was so nicely decorated and the staff was wonderful. Tom the manager on the property was wonderful. The room had a queen bed, sitting area with a couch and 2 chairs as well as a small kitchen with a cook top, coffee maker and frig with freezer. Room was also equipped with a safe and luxurious bathrobes. No street parking overnight but many garages close by.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordin & Tom el 1 mar. 2024
Hello Kristine, Thank you so much for taking the time to leave us a review! We are so thrilled that you enjoyed your stay at the Inn and hope to be your home-away from home for all future trips to Boston! Until next time, safe travels!

10/10 Excelente

Hyang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Tom el 27 feb. 2024
Thank you for your kind feedback!

10/10 Excelente

Jennifer

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordin el 25 feb. 2024
Hello Jennifer, Thank you for choosing the Inn @ St Botolph for your trip to Boston and for taking the time to leave us a review. We hope to see you again soon!

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely boutique hotel/inn that had a European flair. Great staff and wonderful amenities.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordin el 19 feb. 2024
Thank you Mr. Brown, for taking the time to leave us a review! We are so glad that you enjoyed your time at the Inn and hope to see you again soon!

10/10 Excelente

KelLe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sweet!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tom el 16 feb. 2024
Thank you so much!

10/10 Excelente

Joan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easy to get to transportation options
Se hospedó 2 noches en febrero de 2024
Respuesta de Tom el 16 feb. 2024
Thank you!

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was beautiful and staff was extremely welcoming and accommodating.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tom el 16 feb. 2024
Thank you so much for your kind feedback!

8/10 Bueno

Elizabeth

Le gustó: Limpieza, estado de la propiedad e instalaciones
Only downside is there was no one at the property when I checked in, so it felt a little weird being alone on a quiet street using a code. However the communication from the Inn was great and it was all seamless. Nice place in a great location. I’ll stay here again unless I’m coming into town super late…then I might pick someplace with a human in an office.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tom el 8 feb. 2024
Dear Elizabeth,Thank you for your kind review! We look forward to hosting you again!

8/10 Bueno

eric

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Tom el 8 feb. 2024
Thank you!

8/10 Bueno

Nicholas

Se hospedó 5 noches en enero de 2024
Respuesta de Jordin el 3 feb. 2024
Thank you for taking the time to leave us a review, we are so glad you enjoyed your stay at the Inn and hope to host you on a future trip!

10/10 Excelente

lilly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 7 noches en enero de 2024
Respuesta de Jordin el 3 feb. 2024
Thank you for taking the time to leave us a review, we are so glad you enjoyed your stay at the Inn and hope to host you on a future trip!

8/10 Bueno

Patricia

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our studio apartment was quiet, clean, and tastefully decorated. The inn is extremely well located for walking to many of Boston's major attractions and to excellent dining options. The kitchen in our studio unit was small but well equipped, quite adequate for a few days' stay.This is a no-contact facility: You're given key codes for main entrance and apartment doors. No problem for us, but I saw a couple of other people struggling to get in the front door. My major complaint is the somewhat rundown condition of our apartment and the public areas. Half the kitchen cabinets were missing handles--had to open them by grasping the end of the screw that had held the missing knob in place. There were what looked like bleach stains on the carpet of our apartment, down the hall, and in the elevator. Carpets generally looked to need a good cleaning if not replacing. There were some marks on the wall near the desk in our unit; could've used a little touch-up painting. These points weren't deal breakers for us, particularly given the reasonable room rate. Based on location and general cleanliness and privacy, we would return to the Inn at St. Botolph.
Se hospedó 3 noches en enero de 2024
Respuesta de Tom el 8 feb. 2024
Thank you so much for your thoughtful feedback! We look forward to hosting you again in the future!

10/10 Excelente

Neal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good for a small family!
Great location for a family trip to Boston. The green line is a block away at the Prudential center. The hotel is exactly what this family needed for our trip. The mini kitchen was enough to make a couple of dinners. In terms of layout - the kiddo slept on the couch (not a sleeper couch) and the parents in the bedroom. There is a sliding door that separates the two.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Jordin el 3 feb. 2024
Thank you Neal, for taking the time to leave us a review! We are so glad you enjoyed your stay at the Inn and hope to host you on a future trip.

10/10 Excelente

barry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is great but no signage or unloading area very easy to miss cause it looks just like the other Brownstones on the street but a very charming place to stay for sure
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jordin el 3 feb. 2024
Thank you Barry, for taking the time to leave us a review. Due to being part of the South End historic society, we are very limited in the signage we can place out-front. However, we hope the "99" on the glass door front and the illuminated Inn sign help defused some of the confusion. We are so glad you enjoyed your stay at the Inn and hope to host you on a future trip!

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great transit friendly location on green line. Center of everything. Inn is clean and cozy with clean spacious rooms and excellent staff. Nice self serve bfast and laundry
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jordin el 3 feb. 2024
Thank you Stephen, for taking the time to leave us a review, we are so glad you enjoyed your stay at the Inn and hope to host you on a future trip!

10/10 Excelente

Linus

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Jordin el 3 feb. 2024
Thank you for taking the time to leave us a review, we are so glad you enjoyed your stay at the Inn and hope to host you on a future trip!

10/10 Excelente

Steven, Williamsburg

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tom el 13 dic. 2023
Thank you!

10/10 Excelente

Kota

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jordin el 9 dic. 2023
Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay at the Inn and hope we will be able to host your next visit to Boston!

10/10 Excelente

Eun Ah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tom el 7 dic. 2023
Thank you!

10/10 Excelente

Geralyn

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very roomy with everything one might need for a good stay. Mr. Thomas was very friendly and professional. We will go back to the Inn when we visit Boston again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tom el 28 nov. 2023
Dear Geralyn,Thank you so much for taking the time to leave this wonderful feedback! We look forward to your next trip to Boston! Please let us know if there is anything that we can do to be of service!

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great place to stay in Boston
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jordin el 19 nov. 2023
Hello Cynthia, Thank you for taking the time to leave a review! We are so glad you enjoyed your trip and hope to be your home-away-from-home the next time you visit Boston! Safe Travels!

10/10 Excelente

Rachel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tom el 13 nov. 2023
Dear Rachel, Thank you for your feeback! We are so glad you had such a wonderful stay!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cozy and Comfy
We loved it! Right in the heart of the Back Bay Area. We felt like we lived there! And it was so close to The Prudential!! Definitely would stay again! It did have a weird smell but I think it’s just the age of the building! But this was perfect for us!!! Surrounded by the trees and beautiful city!! Love love loved it!!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jordin el 12 nov. 2023
Hello valued guest, Thank you for taking the time to leave us a review! We are so glad that you enjoyed your time in Boston and hope to be your home-away-from-home for future trips. Wishing you safe travels!

10/10 Excelente

John

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tom el 7 nov. 2023
Dear John,We are so glad that you had such a wonderful stay! Come back and visit us again soon!

10/10 Excelente

elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 7 nov. 2023
Dear Elizabeth,Thank you so much! We look forward to hosting you again!

8/10 Bueno

Judith A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The living area and bedroom were nice and very roomy. Bathroom is much too small and amenities were sparse. Kitchen was nice. Due to lack of parking and inability to use a cart, attempting to bring your personal items to and from your room was difficult.
Se hospedó 3 noches en octubre de 2023
Respuesta de Tom el 3 nov. 2023
Dear Judith A,Thank you for choosing the Inn @ St. Botolph!We are glad that you enjoyed your stay and hope to host you again the next time that you are in Boston!

10/10 Excelente

Elizabeth

Se hospedó 3 noches en octubre de 2023
Respuesta de Jordin el 19 nov. 2023
Thank you for taking the time to leave us a review, Elizabeth! We are so glad you enjoyed your trip to Boston and hope to see you again soon!

10/10 Excelente

Janet

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 26 oct. 2023
Dear Janet,Thank you so much for your wonderful feedback! Come see us again soon!

10/10 Excelente

mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was so clean!! Staff excellent!! Wil return
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 25 oct. 2023
Dear Mary,Thank you so much for taking the time to leave this wonderful feedback! Come back and visit us again soon!

10/10 Excelente

mary

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The staff super friendly and professional. Lovely clean room. Location excellent. Will book agaim
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 23 oct. 2023
Dear Mary,Thank you so much for choosing the Inn @ St. Botolph!We are so glad you enjoyed your stay! We look forward to hosting you again the next time you are in Boston!

10/10 Excelente

sam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful ! Will be back !
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 23 oct. 2023
Dear Sam,Thank you so much! We look forward to being your host again in the future!

6/10 Aceptable

Christine

Viajó con su pareja, Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Carpets in all areas were stained Utensils in kitchen inadequate and not very clean Good location but small cramped area for breakfast, no proper tables and chairs. Some staff very helpful in offering a change of room, others seemed indifferent, and reported broken bulb in bedside lamp went unresolved. Both rooms we tried had disturbance from elevator
Se hospedó 3 noches en octubre de 2023
Respuesta de Tom el 12 oct. 2023
Good morning Christine,Thank you for choosing the Inn @ St. Botolph. I feel it is unfortunate that you didn't enjoy your stay more! We went out of our way to accommodate your request and upgraded your room to our Two Bedroom Executive suite. Most guests love the lounge, which features a sofa, three lounge chairs and I-beam coffee tables. We understand our look and style might not be for everyone, but our property and rooms are clean and quiet. We did look at both the television and lamps that you reported as issues, and they were both working, we even left them on so you would see they were operational. We wish you the best and hope that you may give us another try the next time you have lodging needs in Boston.

6/10 Aceptable

Maren

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great hotel and normally would have deserved a solid 4 stars, amenities a bit restricted, kitchenettes and bathrooms slightly dated, but clean and super friendly staff and nice enough rooms. But they did not have duvets and that is a big no no for me, especially after a transatlantic flight when I just want to snuggle up. They advertise “premium bedding“, and I have no doubt that the blankets they have are high quality, but they just don‘t have duvets. If you don‘t need a duvet, this is a great hotel.
Se hospedó 4 noches en octubre de 2023
Respuesta de Tom el 10 oct. 2023
Dear Maren,Thank you for your feedback! We do have premium bedding featuring sheets and blankets for Frette, Filidoro and Matouk, including the coverlet. You are correct that we do not offer large down duvets, but you do have control of your thermostat and can make the room as cool or warm as you like. Thank you again for choosing the Inn @ St. Botolph!

10/10 Excelente

Jenifer Sullivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place! Room was spacious. Had everything we needed. Parking wasn't the best but grateful there was a garage The Inn suggested that we were able to use.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom el 6 oct. 2023
Dear Jenifer,Thank you so much for your wonderful feedback! We are so glad that you chose the Inn @ St. Botolph for your stay! We hope to see you again the next time that you are in Boston

10/10 Excelente

Zohnna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Key code login in for the front door and room itself was very convenient. The room itself was clean, spacious and comfortable. The building was quiet and the neighborhood was very lovely and walkable. Dining and drinking options only 5 minutes away. The train station was a 10 minute walk, even less for the nearest subway.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jordin el 1 oct. 2023
Hello Zohnna, Thank you so much for taking the time to leave us a review, we are thrilled that you enjoyed all that the Inn has to offer! We hope to be your home-away-from-home for future trips to Boston!

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Tom el 25 sept. 2023
Thank you James!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordin el 17 sept. 2023
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay and hope to host you again in on a future trip to Boston!

10/10 Excelente

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique, quaint boutique style brownstone hotel, room has updated kitchen and furnishings. Great coffee, tea and water selections included. Close to Prudential bldg and great shopping, restaurants and bars. We love the Backbay area and this hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tom el 11 sept. 2023
Dear Timothy,Thank you for your wonderful review! It was our pleasure to host you, and we hope that we will be your home away from home when you travel to Boston!

10/10 Excelente

Geneviève

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellente localisation et hébergement très pratique avec la cuisinette et les petits déjeuners continentaux inclus.
Se hospedó 3 noches en agosto de 2023
Respuesta de Tom el 31 ago. 2023
Thank you for choosing the Inn for your recent stay! We are so glad that you had such a wonderful visit with us! Please come back again soon!

10/10 Excelente

GAIL L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was our 1st time and we were comfortable and pleased with the accommodations. We would go back.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tom el 23 ago. 2023
Dear Gail L,Thank you so much for your kind feedback! I hope that we have an opportunity to host you again in the future!

10/10 Excelente

Jacqueline, Sunnyvale

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fabulous place with the nicest, most helpful staff! Very quaint and unique. Why stay at a giant cookie cutter hotel when you can stay at this awesome Inn! Will definitely stay here again
Se hospedó 5 noches en agosto de 2023
Respuesta de Tom el 22 ago. 2023
Dear Jacqueline,Thank you so much for choosing the Inn and for sharing this wonderful feedback! We look forward to hosting you again the next time that you are coming to Boston!