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Opiniones sobre DoubleTree by Hilton Boston - Rockland

4 out of 5
DoubleTree by Hilton Boston - Rockland
929 Hingham St, Rockland, MA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 413 de 908 opiniones" "
Evaluación: 8 - Bueno. 283 de 908 opiniones" "
Evaluación: 6 - Aceptable. 123 de 908 opiniones" "
Evaluación: 4 - Mediocre. 50 de 908 opiniones" "
Evaluación: 2 - Terrible. 39 de 908 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yilmari, Corozal

Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

David, Newport

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed here often to visit friends at Nantasket beach. It is convenient to local shopping, has ample free parking and a very friendly staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Kash el 29 abr. 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 Aceptable

Stephanie

Le gustó: Limpieza, personal y atención
Didn’t like not having water during part of our stay
Se hospedó 2 noches en abril de 2024
Respuesta de Kash el 22 abr. 2024
Dear: Stephanie Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very welcoming. Smelled very nice amd clean staff was very friendly .woukd stay again if in the area again
Se hospedó 1 noche en abril de 2024
Respuesta de Kash el 22 abr. 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Kellie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kash el 11 abr. 2024
Dear: KellieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Nathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place great night manager
Se hospedó 1 noche en abril de 2024
Respuesta de Kash el 11 abr. 2024
Dear: NathanThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Peter J

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I'm not sure of what your asking about the property.
Se hospedó 5 noches en marzo de 2024
Respuesta de Kash el 11 abr. 2024
Dear: PeterThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was pleasant and very accommodating. Room was clean and spacious for 2 people. Bathroom clean and modern. Continental breakfast (fee) was moderately priced, with an above average selection of breakfast items. Would definitely stay again if in the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kash el 25 mar. 2024
Dear: RichardThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is very friendly and helpful.
Se hospedó 6 noches en febrero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: SarahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Yu Hin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staffs are friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Kash el 7 mar. 2024
Dear: Yu HinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Matt

Viajó con su familia
Le gustó: Personal y atención, servicios
Good stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: MattThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 Aceptable

Jenifer

Se hospedó 1 noche en febrero de 2024
Respuesta de Kash el 21 mar. 2024
Dear: Jenifer, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 Excelente

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: RobinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Julie

Viajó con su familia
Le gustó: Limpieza
It was fine
Se hospedó 1 noche en febrero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: JulieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

David

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Overall great property, Staff were exceptional!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had to go to a funeral nearby so not familiar with area but the hotel was great except that you could hear people in the rooms next door and it echoed in the halls.
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice rooms beds etc Only complaint is you could hear people in rooms next to you.
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Glen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wife and I stayed spur of the moment. Sunday night. Perfect quiet getaway for the night.
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: GlenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Michelle

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was easy to find, was very clean, the room was really clean and pretty, and I liked the interior design of the building
Se hospedó 2 noches en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: MichelleThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Reade

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good value, comfortable, friendly staff, convenient
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: ReadeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

deborah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Kash el 7 mar. 2024
Dear: DeborahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Alexandra, South Boston

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel for the night and convenient to where we needed to go the next day. Every staff member was very friendly and welcoming and so helpful when our mini fridge didn’t work! They brought a new one right in and were very easy to work with!
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: AlexandraThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Gregg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
People were very friendly, our room was clean and the location was near to our event
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: GreggThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Kash el 7 mar. 2024
Dear: VanessaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

DIMITRI

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Warren

The shower sprayed all over the floor got soaked.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got There early because we had a red eye flight and the manager let us check in early. Staff is very accommodating and friendly. Close to food and freeways but far enough away that is is quiet.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sharon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was visiting family in the area. The staff was great. The hotel in my opinion was dark.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Barry

Excellent
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Heather

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Okay but needs improvement
Employees are friendly & hotel was accommodating when we needed to change our room request. Property needs some updating and the room we stayed in needs maintenance. The outlet in the bathroom wasn’t working, the tub stopper didn’t fully work so the water drained, there was a cup of tea in the microwave that was left behind by someone else & in the bathroom there was a sign that said if you forgot something like toothpaste, toothbrush, deodorant etc… those items were available complementary at the front desk and I had forgotten my deodorant, so we asked at the desk and were told that it was available for purchase only. Why put out a sign making the offer?
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Lori

Viajó con su familia
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

zachary

Viajó con su familia
My room was assigned keys to another party, who walked in around midnight and scared us. This was after we were provided the incorrect room keys and were sent to the incorrect floor.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kash el 7 mar. 2024
Dear: Zachary Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 Excelente

Jason

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kash el 7 mar. 2024
Dear: JasonThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 Aceptable

Cynthia

Viajó con su familia
Le gustó: Personal y atención, servicios
were only given one towel for a four person room; shower was slow and not hot; property had seen better days; a bit beat up
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Jeffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Jeff

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kash el 7 mar. 2024
Dear: JeffThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Frank

Viajó con su pareja
All personnel were extremely happy and personable
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

kathleen

Se hospedó 2 noches en diciembre de 2023
Respuesta de Kash el 7 mar. 2024
Dear: KathleenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The overall stay wasn’t bad but housekeeping knocking at my door before check out time was really frustrating!
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cathleen

Viajó en grupo
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Doreen

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Christa

Viajó por negocios
Le gustó: Limpieza
It would have been super if the hotel’s generator had kicked on when the power went out. I was AMAZED that there was NO credit of ANY kind extended on my checkout for the inconvenience of not having power to prepare for the business presentation I had travelled specifically to the hotel to prepare for
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Mary

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful
Respuesta de Kash el 7 mar. 2024
Dear: MaryThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 Excelente

Melissa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Annual visit
I stay here every year at this time due to business. I’ve been here 4 years in a row. Always comfortable, quiet, and easy to access. The food is excellent too
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The manager was great and able to get is in a room early after coming from our red eye flight.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kash el 5 dic. 2023
Dear Sarah,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 Bueno

Donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No Outside Alcoholl allowed in your room
Se hospedó 4 noches en noviembre de 2023
Respuesta de Kash el 28 nov. 2023
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

6/10 Aceptable

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención
One elevator was broken. Water leak in the main lobby, our bathroom sink did not drain. Heating system was bad, either it gets too hot or too cold.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kash el 28 nov. 2023
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff are very accommodating
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kash el 28 nov. 2023
Dear Guest:Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Kashem DewanGeneral Manager