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Opiniones sobre Palm Canyon Hotel & RV Resort

3.5 out of 5
Palm Canyon Hotel & RV Resort
221 Palm Canyon Drive, Borrego Springs, CA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 540 de 1003 opiniones" "
Evaluación: 8 - Bueno. 306 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 104 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1003 opiniones" "
Evaluación: 2 - Terrible. 13 de 1003 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Manuel Hernández

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La atención y amabilidad del personal, siempre pendientes de nosotros.
Se hospedó 1 noche en mayo de 2023
Respuesta de Management el 23 may. 2023
Hello and thank you for sharing! It's great to hear you had a positive experience at our property! Hope we get to host you in our beautiful town again soon!

10/10 Excelente

Juan Manuel Hernández

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo me gustó. El lugar está súper ubicado y con instalaciones que facilitan y te ayudan a disfrutar tu estancia.
Se hospedó 2 noches en mayo de 2023
Respuesta de Management el 23 may. 2023
Hello and thank you for sharing! It's great to hear you had a positive experience at our property! Hope we get to host you in our beautiful town again soon!

10/10 Excelente

Edcar

Excelente lugar, cuarto amplio y acogedor. Muy buen Entretenimiento en vivo en el restaurante
Se hospedó 1 noche en noviembre de 2018
Respuesta de Guest Relations el 12 mar. 2019
Hi Edcar, can't thank you enough for the great review! We take a lot of pride in our friendly service and comfortable accommodations, and we're very happy we lived up to your expectations. We hope to host you again at our property and at each of our Highway West Vacations destinations!

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed in both the Airstream and the actual hotel. The hotel room was very spacious and clean and comfortable. A much needed haven from the Boreggo Springs heat. This old western style exterior gave way to a contemporary interior. The airstream was true to form with the pictures. The negatives: The plumbing issue with the toilet released a very unpleasant smell that lingered. It made sleeping challenging. To the hotel staff's credit, during check in, I was told the water pressure for the toilet and shower wasn't that great and to use the bathhouse facilities for those to needs. Other that, the airstream is a good one night stay. But if you can, get a room here. That's a better option.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Although the room is a good size compared to other hotels, I hate being forced to pay a resort fee which gets me absolutely nothing. Breakfast isn't included, either. Beautiful property, but a pretty steep price for a night of sleep.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jim

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Generally quiet easy parking close to town
Se hospedó 5 noches en abril de 2024

6/10 Aceptable

John

No le gustó: Personal y atención
Resort fee charge is a ripoff.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Luis Rodolfo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place, friendly staff.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jennie

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property is pretty awesome but needs some serious TLC. There was several items item needed repair in the two rooms that I reserved. Also, the hotel wifi is free (yea) but barely works (sad face) so do not plan on connecting to the important work meeting when you are here. The staff are really nice and location is awesome.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

PETER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

MARIA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely wonderful. Like an old western town.
Se hospedó 1 noche en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

Noemi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto la Vista que tenia mi cuarto. Todos muy amables. Muy tranquila el area.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Susan, San Luis Obispo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

JENNIFER

Viajó con su pareja
Le gustó: Personal y atención, servicios
First, property location was excellent, close to state park and town. Property style offered a unique setting. It was nice to stay in Vintage RV and experience RV life. However, housekeeping and maintenance could use some improvement. The RV we stayed could have been cleaned better, we picked up garlic skins and wiped up greasy cabinets. The property offered shower gel and shampoo but the shower gel was empty. The light in the bathroom was burned out which we did not noticed until evening but quickly replaced when we notified the office. The shower head lose and could not be positioned well making it difficult to shower. Otherwise, we did enjoy our stay and would return. We definitely would recommend the place.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Sherrill

Viajó con su familia
Le gustó: Personal y atención
Didn’t give information on included amenities and charged a resort fee.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked bar and lunch was very convenient. Great food!
Se hospedó 2 noches en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Michelle

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My friend and I stayed in the airstream trailer. It was very cute and quaint. The beds were so comfortable! We would love to come back again soon.
Se hospedó 1 noche en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Operations Supervisor el 25 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

Eliza, DeForest

Viajó con su pareja
Le gustó: Servicios
Only problem was the cold water ran hot first thing in the morning, probably because of ground heat.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Diane

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The room was good sized with a comfortable bed, very clean, and plenty of sinks/mirrors. A hair dryer would have been appreciated. The sink drains were corroded and no soap near the toilet sink. The chairs were not very comfortable. Good hamburgers at the restaurant with a nice outdoor area. The room was over priced for the quality of the room.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Yvette

This hotel is an oasis in the desert. It's themed and fun and even better in person. Would stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Cristina Garcia, Operations Manager el 13 abr. 2024
We are pleased to hear you enjoyed your overall experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Cristina GarciaOperations Manager

10/10 Excelente

MICHAEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
interesting place. nice pool, great location near Anza Borrego Visitor Center
Se hospedó 2 noches en abril de 2024
Respuesta de Cristina Garcia, Operations Manager el 13 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are glad to hear you enjoyed your stay with us. We hope to see you back soon.Sincerely,Cristina GarciaOperations Manager

6/10 Aceptable

Scott

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jack

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique Western feel. Very comfortable hot tub. Fun place!
Se hospedó 1 noche en abril de 2024
Respuesta de Cristina Garcia, Operations Manager el 13 abr. 2024
Thank you so much for your review we do appreciate it. Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Cristina GarciaOperations Manager

10/10 Excelente

Sameer, SAn DIego

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this wonderful review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

10/10 Excelente

Kalynn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time Ive stayed here and I love this property. Cute quiet and clean. Nice pool too. Affordable option and close to everything. Will be back again next season!
Se hospedó 1 noche en abril de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this outstanding review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

10/10 Excelente

Dave and Marlene

Se hospedó 2 noches en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this wonderful review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kinda kitschy with the western theme. The surrounding area is so beautiful, there’s no need for a theme, but the price, location, staff friendliness and comfort—I’d totally stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this outstanding review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to get to. friendly staff, food good
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this wonderful review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The fact that you can step out of your room and walk a few feet into the Desert.
Se hospedó 3 noches en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Hello,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

8/10 Bueno

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

6/10 Aceptable

Ian

Viajó con su familia
It’s fine. Kind of expensive for what it is. Good location. Fairly bare bones.
Se hospedó 2 noches en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback, and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, great amenities, friendly staff, but no shower curtain
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

2/10 Terrible

james

No le gustó: Limpieza, estado de la propiedad e instalaciones
My bill at checkout was incorrect.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. Have you had the chance to contact the third party or ourselves to discuss what those discrepancies were?We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Na

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We spent a nice and quite night at the hotel for our Anza Borrego trip. The room is big, warm and clean. Hot water works well. Nice decorations gaves a desert vibe. The staff there is very considerate and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

8/10 Bueno

Yelena

Se hospedó 1 noche en marzo de 2024
Respuesta de Cristina Garcia, Operations Manager el 13 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We hope to welcome you back again soon!Sincerely,Cristina GarciaOperations Manager

10/10 Excelente

Randy

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Cute old west theme
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

8/10 Bueno

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice comfortable place with a pool and other amenities. Friendly and helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

8/10 Bueno

Bruce, Santa Barbara

Le gustó: Estado de la propiedad e instalaciones
This is a good motel/hotel. It is conveniently located for access to Anza Borrego and Borrego Springs. It has an early American west motif. The facilities, grounds, pools/hot tubs are well maintained. The staff are friendly, accommodating. The rooms are clean, rather ordinary, clean linen but plastic cups, cheap coffee maker, boring TV options. The bar and dining room are no bargain, not particularly fraternal, and unexceptional, better to eat and drink a mile away in Borrego Springs. The restaurant is like ordering off a scripted menu at McDonalds, and not much better. There are some wonderful restaurants/pubs with interesting staff and clientele around Christmas Circle. The deal breaker for me was the AWFUL Internet service. It was almost impossible to log onto the Internet, even in the hotel lobby. I could not accomplish the simplest of Wifi tasks, for two days! Frustrating! I raised the issue with hotel staff, who smiled and acknowledged the Internet service was problematic! Duh. wished I knew this in advance. So, I’ll likely not stay there again. There are other options.
Se hospedó 2 noches en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback about the wifi and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be a much more enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

8/10 Bueno

Sharyn, Reseda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location for exploring Anza Borrego. Near the restaurants we like too. Hotel is comfortable and clean but the internet is awful. That’s so sad because otherwise it would be the perfect location for us.
Se hospedó 2 noches en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Hello,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback, and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

6/10 Aceptable

Maurício

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
They charged $25.00 without check-in, the air conditioning was very noisy and didn't work, the room was hot, there is no telephone in the room to call reception and request help or service, so I had to try to sleep with the window open and they had people talking loudly until late, that is, they are classified as a resort but without these services and the restaurant only offers some appetizers, sandwiches and salad and the Wi-Fi doesn't work! the attendants are polite and helpful and the lobby decor is beautiful, that’s it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback, and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Nancy, Chula Vista

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The atmosphere is adorable and the jacuzzi room is perfect.
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

10/10 Excelente

Valerie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

4/10 Mediocre

Christina

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely,Ikedra KingOperations Supervisor

10/10 Excelente

Constance

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fun little oasis
Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 1 abr. 2024
Thank you so much for this outstanding review! We hope to welcome you back again soon for another wonderful stay!Take good care.

10/10 Excelente

Naomi

Se hospedó 1 noche en marzo de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this wonderful review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!

8/10 Bueno

Julie

Se hospedó 1 noche en febrero de 2024
Respuesta de Operations Supervisor el 6 abr. 2024
Thank you for this lovely review! We are pleased to read that you enjoyed your overall experience with us. We hope to welcome you back again soon. Safe travels!