1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Opiniones sobre InterContinental Bora Bora Resort and Thalasso Spa, an IHG Hotel

5 out of 5

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 204 de 253 opiniones" "
Evaluación: 8 - Bueno. 28 de 253 opiniones" "
Evaluación: 6 - Aceptable. 7 de 253 opiniones" "
Evaluación: 4 - Mediocre. 8 de 253 opiniones" "
Evaluación: 2 - Terrible. 6 de 253 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angélica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Relajacion al maximo
Se hospedó 5 noches en abril de 2024
Respuesta de Stéphane Rigaud el 19 abr. 2024
Querida Angélica, Saludos soleados desde Bora Bora.¡Gracias por la revisión de 5 estrellas! Creemos que tenemos el mejor equipo del sector y estamos encantados de que esté de acuerdo. Nos alegra saber que disfrutó muchísimo de su estadía y recibió un servicio excepcional.Estamos encantados de leer que pasó un tiempo maravilloso con nosotros, nuestro principal objetivo es brindarle un ambiente relajante en un paisaje paradisíaco.Una vez más, gracias por sus atentos comentarios.Esperamos tener la oportunidad de servirle en el futuro.Mauru'uru roa,StéphaneStéphane Rigaud, director general

10/10 Excelente

DIANA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Festejo de aniversario super recomendable
Fuimos a celebrar nuestro aniversario de boda. Fue un viaje increíble. El trato de todo el staff siempre super amables todos. Las habitaciones super limpias, siempre impecables. La comida deliciosa. El personal muy atento y siempre servicial.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy lujoso, muchos peces rayas y arrecifes. Personal muy muy muy amable. Pero es muy costoso.
Se hospedó 3 noches en noviembre de 2018

10/10 Excelente

ROSA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
SUEÑO HECHO REALIDAD
Tuvimos una experiencia increible. El cuarto del hotel sobre el agua, precioso ! Ademas de elegante, decorado con muy buen gusto, Con escalera propia para bajar al mar. Regadera a la entrada para quitarse el agua del mar y el piso transparente. Sin palabras !

2/10 Terrible

anthony

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff very rude. Not willing yo help
Se hospedó 2 noches en abril de 2024
Respuesta de Stéphane Rigaud el 19 abr. 2024
Dear Anthony, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen of short your expectations on some aspects. Whereas those matters you experienced are not common in our property. We are very sorry that your experience with us has not met your expectations and would like to assure you that we always strive to provde the highest level of service. We hope this experience will not impair your trust in InterContinental Bora Bora Resort & Thalasso Spa and that you will give us the opportunity of welcoming you again soon.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Vikas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 6 noches en abril de 2024
Respuesta de Stéphane Rigaud el 19 abr. 2024
Dear Vikas, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa.We are really proud and happy to learn we managed to meet your expectations in all terms.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

8/10 Bueno

Nathalie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tout était parfait
Se hospedó 2 noches en abril de 2024
Respuesta de Stéphane Rigaud el 15 abr. 2024
Chère Nathalie, 'Ia Ora na ensoleillé de Bora Bora, Merci pour votre commentaire 5 étoiles! Nous pensons que nous avons la meilleure équipe qui soit et sommes heureux de lire que vous avez passé un fabuleux séjour grâce à un excellent service. Ce fut un plaisir et un privilège de vous servir et nous espérons vous accueillir de nouveau dans un futur très proche. Mauru'uru roa, StéphaneStéphane Rigaud, Directeur Général

10/10 Excelente

jianqiang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
will back
Se hospedó 1 noche en abril de 2024
Respuesta de Stéphane Rigaud el 8 abr. 2024
Dear jianqiang, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Bayron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exelente
Se hospedó 1 noche en marzo de 2024
Respuesta de Stéphane Rigaud el 15 abr. 2024
Caro Bayron, saudações ensolaradas de Bora BoraMerci pour votre commentaire 5 estrelas! Nous pensons que nous avons la meilleure équipe qui soit et some heureux de lire que vous avez passé un fabuleux séjour grace a um excelente serviço.Agradecemos o seu apoio e esperamos que possamos ter o prazer de recebê-lo novamente.Mauru'uru roa,StéphaneStéphane Rigaud, Gerente Geral

10/10 Excelente

Shelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent in every possible way. An absolute dream of a resort!
Se hospedó 2 noches en marzo de 2024
Respuesta de Stéphane Rigaud el 2 abr. 2024
Dear Shelly, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the activities.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Angie Keith

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beauty, quiet, service, room service
Se hospedó 6 noches en febrero de 2024
Respuesta de Stéphane Rigaud el 4 mar. 2024
Dear Angie, Sunny Greetings from Bora BoraWe really appreciate your feedback and we would like to thank you for having taken your precious time to write it.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the room service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Narimane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about this resort , the staff are happy and so welcoming. Will definitely visit next year. Mauruuru
Se hospedó 3 noches en febrero de 2024
Respuesta de Stéphane Rigaud el 26 feb. 2024
Dear Narimane, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Adriana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This resort is like paradise on Earth. We had an overwater villa with the Otemanu View and it was absolutely incredible. We had the option to either stay on our terrace or enjoy their beach. Everything was spotless, the food was delicious, the staff absolutely friendly. This was the best decision we ever made for our honeymoon.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Stéphane Rigaud el 30 ene. 2024
Dear Adriana, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here. Honeymoon are life time memories and we are so happy to be part of yours. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you agin for sharing your experience and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,Stéphane Stéphane Rigaud, General Manager

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property with the best customer service. They care about safety of all there customers.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stéphane Rigaud el 8 dic. 2023
Dear Rafael, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here. We are delighted you experienced an exemplary customer service, especially as the team strives to exceed every guest's expectations.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing people here! Always greeting you with a smile! Service is top notch and room service has been stunning! Would recommend this resort to any and all!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Stéphane Rigaud el 6 dic. 2023
Dear Rafael, Sunny Greetings from Bora BoraThank you very much for your rewarding comment following your recent stay at the InterContinental Bora Bora Resort and Thalasso Spa. We are glad to read that your experience was a great success, thanks to the comfort our our villas, the quality of our restaurants as well as the excellent service from our teams.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Komal

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome peppery and kept very clean! Service and staff were really great!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Stéphane Rigaud el 6 dic. 2023
Dear Komal, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Brian

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Jeysi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved this resort and the staff. This place is a paradise.
Se hospedó 3 noches en octubre de 2023
Respuesta de Nancy M at InterContinental Bora Bora Resort el 9 oct. 2023
We are so pleased that you enjoyed your stay with us, come back to Bora Bora very soon!

10/10 Excelente

heidi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is beautiful and the staff are hardworking and kind. The overwater bungalows are luxurious and everything you are hoping for. I felt like the dining options left something to be desired. For the price I expected much more. The food was less inventive than I could get at home but 3x the cost. My recommendation would be to order most of your meals as room service and enjoy your room. One breakfast is more than enough for two, for example, and nothing beats the view from your room. One word of warning just generally for those coming to bora bora and staying at the large resorts—the experience feels very « canned ». I think a lot of ppl coming here like that—they don’t want to experience another culture or learn new things about the area etc, they want to stay in their insulated bubble and that’s fine, but just know that that’s what this is. It’s beautiful, luxurious, and made specifically for outsiders to relax and not see any of the « real » bora bora, kinda like White Lotus lol. If you’re not that kind of traveler, I would suggest splitting your time here and at another island like taha’a, which is what we did. We stayed on a motu there for a few days and on bora bora for a few days and did both, and met some great friends and had some unique experiences. Overall, would recommend this resort!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Stéphane Rigaud el 21 sept. 2023
Dear Heidi, Sunny Greetings from Bora BoraThank you very much for your rewarding comment following your recent stay at the InterContinental Bora Bora Resort and Thalasso Spa. We are glad to read that your experience was a great success, thanks to the comfort our our villas, the quality of our restaurants as well as the excellent service from our teams.We are thrilled to read that you had a wonderful time with us, our prime aim is to provide a relaxing environment in a paradisiac scenery.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Charlie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amaxmzing location and staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Stéphane Rigaud el 14 sept. 2023
Dear Charlie, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

4/10 Mediocre

Harish

No le gustó: Personal y atención
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

liz

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
we had mixed service at this hotel. some of staff very helpful and provided excellent service ( Ralph at pool and beach) but very often when we asked for something the answer was a quick “no”. for example on return to boat dock we asked for ride to our bungalow and we’re told no because they were waiting for boat from airport. instead they should have said we have to stay but will call you another cart. another example was when all the beach lounge chairs were full, my daughter was told sorry we can’t get you a chair. when she complained someone did get the chairs. one day told she could get not food served at beach but again with complaining after seeing other guests being served they did serve us and all of the other guests. the property is so beautiful but staff need some training on providing exceptional service. be aware when you arrive you are told not to walk outside the grounds as the local dogs roam free and have bitten guests. our wait to check in was extremely long as there was only one person checking in
Se hospedó 2 noches en agosto de 2023
Respuesta de Stéphane Rigaud el 11 sept. 2023
Dear Liz, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen of short your expectations on some aspects. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. We hope this experience will not impair your trust in InterContinental Bora Bora Resort & Thalasso Spa and that you will give us the opportunity of welcoming you again soon.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Faria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Stéphane Rigaud el 4 sept. 2023
Dear Faria, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Ho Fung

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent and will come back again
Se hospedó 3 noches en agosto de 2023
Respuesta de Stéphane Rigaud el 29 ago. 2023
Dear Ho Fung, Sunny Greeting from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

4/10 Mediocre

Chirag

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
For the class and price this hotel is terrible value for money. It’s a tired property, Hegler overpriced and they nickel and dime on everything: room service carries an extra $20 call out fee
Se hospedó 3 noches en agosto de 2023
Respuesta de Stéphane Rigaud el 29 ago. 2023
Dear Chirag, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen of short your expectations on some aspects. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. Thank you agin for sharing your experience and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Thanh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breathtaking views in overwater bungalows with a wonderful staff.
Se hospedó 3 noches en julio de 2023
Respuesta de Stéphane Rigaud el 31 jul. 2023
Dear Thanh, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service. it is true that we have the best view on Mt Otemanu, we feel very lucky, and are proud to provide you with such a spectacular panorama!The entire team of the InterContinental Bora Bora Resort and Thalasso Spa would like to thank you for your warm feedback. We hope to welcome you very soon for another perfect stay in paradise.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

4/10 Mediocre

CHIH-YUAN

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Fleas and attitude from Intercontinental Bora Bora
The facility of the bungalow is old and food is so so. Water is clean and beautiful. However the receptionist service is unfriendly and gave us attitude when we need help. We considered they want to get rid of their responsibilities when I got bitten by the fleas and requested to change the room. How disappointing it is !
Se hospedó 3 noches en julio de 2023
Respuesta de Stéphane Rigaud el 21 jul. 2023
Dear CHIH-YUAN, Sunny Greetings from Bora BoraI would like to sincerely thank you for taking the time to write this review regarding your very recent stay at our hotel.We are very saddened to read that you were disappointed by your experience and we would like to apologize and to assure you that this reflects in no way the high standards of quality we strive to achieve for our guests.We are always concerned about every feedback of our guests and have taken careful note of all the various points outlined.I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Mohammad Ali

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect! From personalized treats for the kids to the service! Absolutely a must!!
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Celeste

Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Linh

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff in the reception are not giving us fully information. We suppose to have the VIP credit to use but they didn’t mention it during the check-in time. We have to paid our own bill for lunch and dinner.
Se hospedó 1 noche en junio de 2023
Respuesta de Stéphane Rigaud el 4 jul. 2023
Dear Linh, Sunny Greetings from Bora BoraWe are very sorry that your experience with us has not met your expectations and would like to assure you that we always strive to provde the highest level of service. I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa,Stéphane Stéphane Rigaud, General Manager

10/10 Excelente

amandine

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en junio de 2023
Respuesta de Stéphane Rigaud el 30 jun. 2023
Dear Amandine, Sunny Greetings from Bora BoraThank you for the 10-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful setting in a spectacular area. Friendly staff available to help at any time. $45 sandwiches and $30 drinks add up, but there’s nowhere else to go.
Se hospedó 2 noches en junio de 2023
Respuesta de Stéphane Rigaud el 12 jun. 2023
Dear James, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

6/10 Aceptable

Hanbing

No le gustó: Estado de la propiedad e instalaciones
I stayed at both intercontinental and four season for this trip. No matter from facilities to the services, four season is far better than intercontinental. I will never come back to intercontinental bora bora again. The wifi is spotty, there is no farewell greetings. The welcome greeting is not as nice. The water and sands are not well maintained. The food was so so and the services not as attentive. The staff are not as friendly. They also charge for shuttle service to the airport. I would rather pay slightly more to stay at four season.
Respuesta de Stéphane Rigaud el 5 jun. 2023
Dear Hanbing, Sunny Greetings from Bora BoraI would like to sincerely thank you for taking the time to write this review regarding your very recent stay at our hotel. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. We would be very happy to welcome you back soon to demonstrate our commitment on improving our guest experience.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Jay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2023

10/10 Excelente

catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing, check in needs help
Absolutely beautiful property and stunning villa (as should be for the price). My only complaint was the check in. We arrived by boat from the airport with three other couples. They were immediately given cool towels and drinks and taken off by golf carts to their rooms. We sat there for over an hour with no explanation, no towels, no drinks. For over $1650 a night i expect better service. Rest of the trip was great. Super friendly staff. Loved swimming at night off the over the water villa, memories of a lifetime.
Se hospedó 7 noches en abril de 2023
Respuesta de Stéphane Rigaud el 23 may. 2023
Dear Cahterine, Sunny Greetings from Bora BoraWe appreciate your kind assistance for having taken the time to make us aware of your experience. I am glad that you loved the property and you spent some memorable moments here with us.I am sorry to learn you were disappointed by your experience at your arrival, it will be briefly discussed with our front office manager. I am delighted to read that overall you had a wonderful time with us. The entire team of the InterContinental Bora Bora Resort and Thalasso Spa would like to thank you for your warm feedback. We hope to welcome you very soon for another perfect stay in paradise.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Peter N

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely resort. We went for our honeymoon and had a wonderful time. Staff is amazing. Over the water bungalows are really nice. We thought the food was ok, but everything else made up for it. Would highly recommend.
Se hospedó 3 noches en abril de 2023
Respuesta de Stéphane Rigaud el 4 may. 2023
Dear Peter N, Sunny Greetings from Bora BoraThank you very much for celebrating your honeymoon at our hotel and for your precious recommendation on this portal. We aim to provide our guests with a unique and authentic experience they will always keep in their memories, and we are so glad to learn that we have been successful with you. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

joe, westmont

Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Conrad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort was breathtaking and peaceful yes you can the world behind and just enjoy living.
Se hospedó 4 noches en abril de 2023
Respuesta de Stéphane Rigaud el 25 abr. 2023
Dear Conrad, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.We are thrilled to read that you had a wonderful time with us, our prime aim is to provide a relaxing environment in a paradisiac scenery.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Nikolai

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Lin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to be, staff are awesome!
Se hospedó 4 noches en abril de 2023
Respuesta de Stéphane Rigaud el 25 abr. 2023
Dear Lin, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

candace

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous property in a fabulous location! Waters are so blue. Room and beds are sooooo comfortable!
Se hospedó 2 noches en abril de 2023
Respuesta de Stéphane Rigaud el 17 abr. 2023
Dear Candace, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Marc, Tucson

Se hospedó 4 noches en marzo de 2023
Respuesta de Stéphane Rigaud el 17 abr. 2023
Dear Marc, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

8/10 Bueno

Tingting

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Stéphane Rigaud el 20 mar. 2023
Dear Tingting, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

michael

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Location Location Location!. Having said that, the property was immaculate! The upkeep and maintenance in a challenging environment were amazing.
Se hospedó 6 noches en marzo de 2023
Respuesta de Stéphane Rigaud el 16 mar. 2023
Dear michael, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa.We are happy you liked the location. The beauty of turquoise lagoon blends perfectly with the mountains. It is absolutely breathtaking!We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

2/10 Terrible

Mariah

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
It was really inconsiderate to contact us 24 hours before our stay to let us know that you guys wanted to rebook us at another property in a completely different island due to limited staff. Then said we can come but expect that resort won’t have all amenities and then do nothing to compensate us.
Se hospedó 3 noches en marzo de 2023
Respuesta de Stéphane Rigaud el 16 mar. 2023
Dear Mariah, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen short of your expectations.Indeed our hotel is facing up a strike and we had to offer our guest to stay in another property to make them aware of the situations. We can't control the workers who want to go on strike, this is their right, but we can inform our guest from the situation to make sure they have all the information needed to make a choice for their dream vacation. I am sorry this was a short notice information, but we could not forecast it. I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

6/10 Aceptable

Glenda

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
The staff was so friendly but the resort itself is a little boring. The overwater bungalows were overpriced, oddly laid out. Not comfortable inside and the outside was laid out very oddly, no shade on the deck and in such shallow water that my son couldn’t even jump off the deck. Just kind of a disappointment given how expensive they were. On a motu, which we knew but very expensive getting to and from bora. If you just want to go and stay at the resort, that isn’t an issue but we wanted to see Bora. Don’t go if you’re budget conscious at all or if you want to explore. Much better options on Bora itself.
Se hospedó 3 noches en marzo de 2023
Respuesta de Stéphane Rigaud el 11 mar. 2023
Dear Glenda, Sunny Greetings from Bora Bora We appreciate your kind assistance for having taken the time to make us aware of your experience.I am sorry to read that your stay was not as wonderful as expecting. Providing the best services mean a lot to the hotel staff we regret that this impacted your experience at our hotel and we really hope to have another possibility to take care of you in the future.We would be very happy to welcome you back soon to demonstrate our commitment on improving our guest experience.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Reynato

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pictures don’t do it justice. It’s an amazing and magical place!
Se hospedó 3 noches en febrero de 2023
Respuesta de Stéphane Rigaud el 7 mar. 2023
Dear Reynato, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations. We are really proud and happy to learn we managed to meet your expectations in all terms.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excelente

Susanne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the thalasso. Best AC. Really nice staff. Not the best coral but had good snorkeling.
Se hospedó 3 noches en febrero de 2023
Respuesta de Stéphane Rigaud el 7 mar. 2023
Dear Susanne, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the snorkeling.Thank you again for sharing, we are looking forward to welcoming you again in a near future.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

8/10 Bueno

george

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our over the water Villa and view were amazing! The staff, the grounds, the spa - fantastic! One (but kinda big deal) issue: depending on where you ate, the food went from just average to practically inedible. Coincidentally, we met another couple after our stay, but before we left Bora Bora, who had the same experience. We’d love to go back, but the food issue needs to get resolved.
Respuesta de Stéphane Rigaud el 7 mar. 2023
Dear George, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. It is a pleasure for us to know that you enjoyed your stay, the comfort of your villa and the quality of service that was offered. We will certainly share your compliments with the staff members who played a part in making your stay so pleasant.Thank you for your comment about the food it will be discussed with our Executive Chef, it's important for us to make sure all our guest have the best experience during their stay. We hope we will have the pleasure to welcome you again to show you our comittment to improve guest experience. Mauru'uru roa, StéphaneStéphane Rigaud, General Manager