Sports facility
Check availability

Reviews of Puerto Del Sol Beach Resort

3 out of 5
Puerto Del Sol Beach Resort
Brgy. Ilog Molino Bolinao, Bolinao, Pangasinan

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 97 reviews" "
Rating 8 - Good. 34 out of 97 reviews" "
Rating 6 - Okay. 20 out of 97 reviews" "
Rating 4 - Poor. 10 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect so pristine pool and garden is amazing. Everything about this place is awesome ,staff are great,amenities plentiful, foods are smashing.
Stayed 2 nights in Apr 2024

6/10 Okay

Benneth

Extra charges for bringing outside goods to the room is outlandish. Wifi was not good. The 2 pools are in excellent shape and the grounds were immaculate
Stayed 4 nights in Jan 2024

8/10 Good

edilyn

Stayed 2 nights in Jan 2024

6/10 Okay

Dianne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Luz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service and facilities are great. The breakfast buffet was also delicious and very reasonable. The beach is beautiful but always low tide.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

ARLOVA JOY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a good place to unwind because of its peaceful and spacious area. The food is good too as well as the location of their restaurant overlooking the beach.
Stayed 2 nights in Sep 2023
Response from Kim on 16 Oct 2023
Hi , Thank you very much for your kind words and for choosing Puerto Del Sol. We’re very happy that you enjoyed the whole resort. We are committed to serving only the best for our customers. We hope to see you again soon! Thank you again!

4/10 Poor

Roberto

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There are additional corsage fee everything you bought from outside stores, like water, food, meats, etc. Beach not suitable for children to swim due to lots of rocks and weeds.
Stayed 3 nights in Jul 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Venus Marie

Stayed 1 night in Aug 2023

4/10 Poor

Regie

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Smelly areas, no internet service on out two nights stay, called about their wifi not having internet, to no avail.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Stayed 2 nights in Jun 2023

10/10 Excellent

Arthur

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you puerto delsol, we've enjoy our stay. Good ambiance and nice facility as well the food. Good for relaxation.
Stayed 1 night in May 2023

10/10 Excellent

mauricio

Stayed 2 nights in Apr 2023

8/10 Good

clayton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Two beautiful swimming pools and the beach just a few steps away gives this hotel many relaxing options
Stayed 1 night in Mar 2023

10/10 Excellent

Stanley Chevyn

Stayed 1 night in Mar 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
The place was very clean and the grounds were well maintained. Beautiful setting! The bungalow was right on the beach with amazing views of the beach and the reef far in the distance. The water was crystal clear and very clean. The property had two pools and a jacuzzi that were well maintained. Our accommodations were not 5 star but very nice and quaint, but don't expect luxury. No screens on the windows, the bamboo floor had a few nails sticking up, the bathroom was separate from the room but only one step away. The room was up several steep steps with no elevator. Having said all that, it all added to the ambiance. I'd stay here again without any hesitation.
Stayed 1 night in Mar 2023

8/10 Good

Raylinn Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful beach!!! But staff need to appear more helpful to guests.
Stayed 2 nights in Feb 2023

6/10 Okay

Jerry

Traveled with family
Staff is great, room need more privacy and the a/c in the room make so much noise need to be upgraded to more energy efficient.
Stayed 2 nights in Feb 2023

4/10 Poor

Claire, Modesto

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Mr Berni, your staff did not give back our Php 2000 deposit. They said, we did not paid for it since we don’t have any receipt. But they wont let us stay and check-in without a cash deposit. They only gave us the policy and let us sign it. We thought that was it. We are used to Credit card deductions and return for deposits so it was all new to us. It was never deducted from our incidentals of over Php 7,500 and souvenirs from the shope of over Php2,000. The deposit is such a small money considering our reservation of 2 Kubo & 3 Mansion rooms worth more than Php60,000. But it is the integrity and principle that we are advocating for. It made me feel bad about the overall stay. Initially, I was disappointed with some lacking toiletries and basic amenities and maintenance but thought the service made up for it. I guess, I was mistaken and that small issue of no receipt, no deposit refund really stings. Very disappointed to what would have been a pleasant stay. Keep the money, thanks.

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, good breakfast. Showers could use an upgrade

10/10 Excellent

Audie Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly advisable for Family outing
Very relaxing place, clean rooms, friendly staff... perfect place for relaxation...
Stayed 1 night in Oct 2022

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet resort. Friendly and helpful staff. Wifi is spotty. Great place to spend a few relaxing days
Stayed 2 nights in Oct 2022

10/10 Excellent

Audie Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Family was so Happy
Rooms are clean, staff are friendly, pools are clean... definitely will come back
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Absolutely stunning very peaceful and relaxing, very clean and tidy, amenities were also good . The food was excellent very tasty and very fresh.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was a nice place but the food service is too slow. They charge extra for a lot of things. The restaurant is very open so the flies are all over you. The staff are very nice and accommodating though. Overall it was a good vacation with family.
Stayed 2 nights in Jul 2022
Response from JAM on 25 Aug 2022
Thank you staying with us and for sharing your feedback from your stay. We are saddened to hear your comments about our service. We are truly sorry you felt that way. Rest assured we will take note of this matter.

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and will definitely come back soon.
Stayed 2 nights in Apr 2022
Response from JAM on 9 Jun 2022
Good Day! Thank you for your positive review. We will glad that you enjoy your stay. See you again!

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Unsatisfied with service
The receptionists were not friendly and we encountered issues with the booking due to additional charges give to us prior to the booking.
Stayed 1 night in Dec 2021

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

Edna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

JESHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about Puerto Del Sol from security, Pool, Staff, Restaurant, Accommodation, Excellent Place that you wanna go back again and again.
Stayed 3 nights in Jul 2021
Response from KIM on 4 Aug 2021
Good day! Thank you very much for your kind words and for choosing Puerto Del Sol. We’re very happy that you enjoyed the whole resort. We are committed on serving only the best for our customers. We hope to see you again real soon! Thank you again!

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant room experience for the luxury price.
Overall place was good, specially the garden, beach front, but Room Expectations was not met. Room is outdated, a lot of mosquitoes, smell is old. Dirty bathroom with a lot of black molds on the corner, bath tub sower is clogged, you need to take the dirty cover, toilet bowl is outdated. No PWD or Sr Citizen discount for additional child. Booking is not promo. NO coffeemaker - you need to request hot water from time to time. No Cabinet for clothes or luggages, free water but in a pitcher already inside the ref. No food allowed. Towels are outdated. Please note that i dont have any intention to mess up with theHotel, but please check your rooms carefully and be considerate to all guests. This is base only from our experienced. Please see photos.
Freee water but not bottled.
No cabinet
Molds mildews on the side, clogged and full of yaiiks..
Another molds mildews
Stayed 1 night in Jun 2021
Response from JAM on 10 Jul 2021
Thank you staying with us and for sharing your feedback from your stay. We are saddened to hear your comments about our service. We are truly sorry you felt that way. Rest assured we will take note of this matter.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful time spent with our family. The place is very nice, worth every penny. 😊The food was also good, especially the pasta marinara and lemon chicken😋😋
Stayed 1 night in May 2021

8/10 Good

Jose Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end escapade
Its great for week end for couple,quiet and comfortable. Bed little bit hard.
Stayed 1 night in Jan 2021
Response from KIM on 13 Jan 2021
Hi Sir.Jose Thank you very much for your review. We appreciate your review and we thank you for staying with us. Your comments are important to us as they help us refine our standards and our services. We do sincerely hope you enjoyed the beauty of Puerto Del Sol.

4/10 Poor

irene

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
NO WIFI, NO MOBILE SIGNAL INSIDE THE ROOMS
Stayed 1 night in Dec 2020
Response from KIM on 15 Dec 2020
Thank you very much for your review. Wifi are available in public areas only and we don’t have control of the signal provided by the provider. It is very unfortunate that we did not meet your expectations and apologies for your experience. We will take note of this as your feedback helps us get better. Again, thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from JAM on 6 Jan 2021
Thank you very much for choosing Puerto Del Sol. We’re very happy that you enjoyed the resort. We hope to see you again real soon! Thank you again!

10/10 Excellent

Y.O.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, courteous and reliable. I feel very safe. The security guards are very visible. This is my 3rd time here at the Amore section. Food is good. Place is a good place to relax. I highly recommend.
Stayed 3 nights in Feb 2020
Response from JAM on 27 Feb 2020
Thank you very much for your review. It will be our great privilege to have you as our guest. Thank you for choosing Puerto del Sol Beach Resort.

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The facility itself is beautiful. Two large pools and a front beach access however the service and room are outdated. We had the villa room. I requested beforehand a queen size bed instead of twin because we have our 9 month old baby with us but we were given a room with twin beds. They rectified the mistake and we were escorted to our new room. The floor was dusty. There’s no wifi in the room. The room lock (for the love of God) doesn’t work. Breakfast has limited options. Pancakes were stale and they ran out of coffee during buffet breakfast. To be honest the place is over priced for the amenities offered.
Stayed 2 nights in Feb 2020
Response from JAM on 19 Feb 2020
Thank you very much for your review. It is very unfortunate that we did not meet your expectations and apologies for your experience. We will take note of this as your feedback helps us get better. Again, thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was exceptional!
Stayed 2 nights in Jan 2020
Response from JAM on 12 Mar 2020
Thank you very much for your review. Thank you for staying with us.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Liked: very near the ocean, very helpful, courteous, & professional staff, quiet & calm, clean facility Did not like: Swimming pool is filthy, no adequate towels & toilet paper provided, we have to call , it took about 2 hours for the requested facial towels to reach out our unit,
Stayed 1 night in Jan 2020
Response from Kim on 23 Jan 2020
Thank you very much for your review. It is very unfortunate that we did not meet your expectations and Apologies for your experience. We will take note of this as your feedback helps us get better. Again, thank you for staying with us.

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Community Manager, Puerto Del Sol - Bolinao on 29 Aug 2019
Thank you for the 5/5 rating!

8/10 Good

PAE, California, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the little “creatures” in the bathroom, it was a pleasant stay. Staff were very courteous, always smiling and acknowledging the guests with a “good morning or good evening”.
Stayed 2 nights in Jul 2019
Response from Community Manager, Puerto Del Sol - Bolinao on 29 Aug 2019
Hi PAE! Thank you very much for your review. Your kind words means a lot to our staff as we really do our best to provide you with the finest customer service. Rest assured that your concerns will be forwarded to our management.

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not like how they charge extra for my children as adults when staying in same room
Stayed 3 nights in Apr 2019
Response from Community Manager, Puerto Del Sol Bolinao on 17 Apr 2019
Hi! We appreciate your review and we thank you for staying with us. We will take note of your comments and take the best action. Nonetheless, we hope you had a great stay and enjoyed Bolinao!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No activities. Dining facility is limited. Need a blackout curtains. Foods are limited. The staff are so warm. Customer support is fast. Just improve the place especially the rooms.
Stayed 3 nights in Mar 2019
Response from Community Manager, Puerto Del Sol Bolinao on 17 Apr 2019
Hi! We appreciate your review and we thank you for staying with us. We will take note of your comments and take the best action. Nonetheless, we hope you had a great stay and enjoyed Bolinao!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Puerto Del Sol Bolinao - Community Manager on 26 Apr 2019
Thank you for a perfect rating! Hoping to see you again at Puerto Del Sol. Keep in touch by tagging us at your photos.

10/10 Excellent

Amy, Vancouver Canada

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Serene. Love the garden. Staffs are accommodating and accommodation is as good as the first time.
Stayed 2 nights in Mar 2019
Response from Community Manager, Puerto Del Sol Bolinao on 17 Apr 2019
Hi Amy! Thank you very much for choosing Puerto Del Sol. We’re very happy that you enjoyed the whole resort. Your kind reviews means a lot to us. We hope to see you again soon! Keep in touch by tagging us on your photos on Instagram and Facebook.