How can we improve?

We apologize for the trouble caused during your stay. I hope you gave our team a chance to rectify the issue.

We are very sorry for the inconvenience and thank you for informing us. We will have maintenance attend to this immediately.

Hello Carlos, Thank you for your rating.

Hello Fernando, thank you for leaving us a review and giving your feedback of our hotel. I apologize for the inconvenience for the bar and pool not being open during your stay. Unfortunately our pool is outside so during the winter unfortunately it is seasonal but I hope everything else went well in your stay and you come back to visit us in the future.

Thank you for your feedback. I will work with my staff to increase their efforts on the cleanliness in our rooms. We appreciate your stay with us.

Gracias Iris por su comentario y nos alegra que haya disfrutado de su estadía.

Thank you for your feedback, Terry. I hope that you may have reported these strange occurrences to our staff to have them addresses. Otherwise, we are super please to hear you enjoyed your stay with us.

Janiece, we greatly apologize for the less than satisfactory experience you had with us during your recent stay. I have passed along these concerns the proper departments and we will do better in the future. Thank you for your feedback and we hope to have another chance to impress you in the future.

Thank you for your review, Dave. We are glad that you enjoyed your stay with us.

Thank you for the feedback, Dave. We greatly appreciate your business and are glad you enjoyed your stay with us.

Thank you for the awesome feedback, Angela. we are so glad you enjoyed your stay with us.

Thank you for your feedback. We are happy our team was able to assist.

Thank you for your feedback, Luis, we so glad you have enjoyed your stay with us.

How can we improve?

Thank you for your feedback. How can we improve our service.

Thank you for your feedback Douglas. Our AC is functioning properly.

We apologize greatly for the inconvenience during your stay. We did experience kitchen issues causing such a delay in breakfast. We do have AC but was still operating in winter mode. We have since altered this and we are functioning normal. Our 50.00 incidental is just a soft hold and is released from us upon check out. All banking institutions are different and could take up to 10 business days for you institution to release it.

How can we improve?

Thank you for your feedback, Hamang, we greatly appreciate your business.

Hello Jacob, I greatly apologize for your experience during your stay with us. Unfortunately, we had unforeseen circumstances come up with our HVAC and had personnel onsite this morning to fix it. We thank you for your feedback.

Thank you, Philip, we are so glad you enjoyed your stay.

Thank you, Nathan, we do apologize for the behaviors of our other guests, and we will definitely keep your suggestions in mind for the future.

How can we improve

We greatly apologize for the inconvenience and the lack of cleanliness standards. I will address these concerns immediately.

How can we improve

Thank you for your feedback.

All our rooms have heating and AC. Our bathroom fans are central not individual.

Hello Rachel, We apologize if you felt our commodities were miss leading you. I assure you all information is updated and correct.

Thank you

Hello Mollee, We do have an old charm. Thank you for your feedback.

Thank you for your feedback

Thank you, John. It looks like your stay was wonderful, and we love to hear awesome feedback about our staff and property. We hope to see you again!

Hello John, We appreciate your feedback and apologize if the information you received is incorrect. We have a 200.00 authorization and is not a deposit.

Tyler I would like to apologize for the experience you had with our staff, we should have been able to better communicate operations. I will be passing along this information to the proper departs about the occupied room. Again, we are very sorry for your unsatisfactory experiences.

Thank you for your insightful feedback, Harry. We have been working tirelessly with the city to improve the surrounding locations near the hotel. We are also very determined to improve our facilities. Our property has been at this location for decades and we are proud of the history and many of our guests enjoy the feel of our hotel. We do hope to see you again in the future.

We thank you for your feedback. We working to improve our facility.

We apologize for the inconveniences you encountered during your stay with us. We do our best to control all situations. Our amenities have not changed and charge appropriately.

Thank you for your feedback, Alma. We are so glad you enjoyed your stay with us!

We greatly apologize for the inconvenience and service received. We have new guest service agents and will be continuing to train them. Our hotel is nonsmoking and apologize if guests are not behaving.

Hello Len,Sorry for the inconveniences. We do our best to assist as many guests as possible. We hope we were able to assist.

Hello Amanda,Our facilities are seasonal as it states on the website. Our Bar and Restaurant has been closed for over 3 years now. We are working hard with our community to help.

We appreciate your stay with us. Thank you for your feedback.

Thank you for your feedback

How can we improve

Hello Heidi,We are sorry your experience was less than pleasant. We are not a homeless shelter or and overflow.

Hello Shantel, We apologize for the lack of communication.

Hello Savana, I apologize if you felt unattended to. My staff was focused on guest still in the hotel during the incident. Please reach out to me to discuss your options and concerns.