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Opiniones sobre Courtyard by Marriott Boise West Meridian

3 out of 5
Courtyard by Marriott Boise West Meridian
1789 S Eagle Rd, Meridian, ID

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 644 de 1004 opiniones" "
Evaluación: 8 - Bueno. 225 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 70 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1004 opiniones" "
Evaluación: 2 - Terrible. 29 de 1004 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de GMTracy el 28 ago. 2023
Thanks for staying with us and sharing your experience. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Baldemar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de GMTracy el 1 ago. 2023
Thank you for staying with us and sharing your experience. We are very pleased that we met your expectations and look forward to seeing you again.

10/10 Excelente

Azucena, Jerome

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Rodrigo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Mario R

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!!!
Muy buena experiencia, cómoda habitación y limpia, personal amable.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Yasmin

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Jason Thayer el 4 may. 2024
Thank you for staying with us and sharing your experience Yasmin. We are glad you enjoyed your stay. We always appreciate positive feedback and look forward to seeing you again.

10/10 Excelente

Zak

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Jason Thayer el 4 may. 2024
Thank you for staying with us and sharing your experience Zak. We are glad you enjoyed your stay. We always appreciate positive feedback and look forward to seeing you again.

8/10 Bueno

Tammy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
***
Se hospedó 1 noche en abril de 2024
Respuesta de Jason Thayer el 4 may. 2024
Thank you for staying with us and sharing your experience Tammy. We are glad you enjoyed your stay. We always appreciate positive feedback and look forward to seeing you again. Jason Thayer – Assistant General Manager

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First stay at this property and only for one night. The staff at the front desk and in the dining area were professional and friendly. Check in was smooth. The room and common areas looked like a recent remodel. Had dinner in the dining room. The menu was varied with many options and our meals were excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Jason Thayer – Assistant General Manager el 25 abr. 2024
Thank you for staying with us and sharing your experience George. We are glad you enjoyed your stay. We always appreciate positive feedback and look forward to seeing you again.

10/10 Excelente

Eduard

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I lovd the premium feel of the property. Marriott always has my favorite mattresses very comfortable to sleep on
Se hospedó 1 noche en abril de 2024
Respuesta de Jason Thayer – Assistant General Manager el 25 abr. 2024
Thank you for staying with us and sharing your experience Eduard. We are glad you enjoyed your stay. We always appreciate positive feedback and look forward to seeing you again.

10/10 Excelente

Patricia

Se hospedó 2 noches en abril de 2024
Respuesta de GMTracy el 12 abr. 2024
Thank you for staying with us and sharing your experience Patricia. We appreciate the feedback and look forward to seeing you again.

8/10 Bueno

Robert, Herriman

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is in convenient location to many places in Meridian. We did not like the extra charge for parking. We stated to the agent at the front desk that we will not return to this property due to the parking charge. We will seek other lodging that does not charge for parking.
Se hospedó 3 noches en marzo de 2024
Respuesta de GMTracy el 8 abr. 2024
Thank you for staying with us Robert and sharing your feedback with us. We're glad to hear that you found our property conveniently located. We apologize for any inconvenience caused by our parking charge. We understand your concerns and appreciate your honesty.We strive to provide our guests with the best possible experience, and your feedback helps us improve. We'll certainly take your comments into consideration as we review our policies. If there's anything else we can do to address your concerns or make your stay more enjoyable in the future, please don't hesitate to let us know.We value your patronage and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Rostislav

Viajó con mascotas
No le gustó: Personal y atención, servicios
Called prior to booking to inquire about pet stay. On the phone the hotel manager said no problem, just a small form to fill out. No mentioning of any fees. At check in I got presented with $85 pet fee comparable to the cost of the room. Manager said this fee is posted on Expedia. Made him look on Expedia and it said $10. He blamed it on Expedia being inaccurate. Unbelievable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason Thayer el 31 mar. 2024
Dear Rostislav, Thank you for taking the time to let us know about your experience while staying with us. Regarding your pet, the fee we charge is in line with local hotels, and below many that accept pets. All fees are listed on the sites we control, but not clearly listed on sites outside of our control. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to make sure we are providing the best service possible. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Jose

Se hospedó 3 noches en marzo de 2024
Respuesta de GMTracy el 22 abr. 2024
Thank you for staying with us Jose and sharing your review. We are very happy you enjoyed your stay and look forward to seeing you again.

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de GMTracy el 8 abr. 2024
Thank you for staying with us Jason and sharing your review. We are very happy you enjoyed your stay and look forward to seeing you again.

4/10 Mediocre

Melissa, pocatello

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Well, for half the price, I could have stayed across the street and gotten free breakfast, parking, coffee, water, a hot tub, and better beds. 700 for 3 nights with minimal amenities, and 26 dollar burgers is absolutely ridiculous. I won't be staying here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de GMTracy el 27 mar. 2024
Thank you for staying with us and sharing your feedback Melissa. We understand the importance of offering competitive pricing and comprehensive amenities to our guests. While we strive to provide an exceptional experience, we regret that we missed the mark in this instance. Your concerns regarding pricing and included amenities have been duly noted, and we will be revisiting our offerings to ensure they align the value our guests expect.We take pride in our newly renovated hotel that offers the services that our Corporate travelers expect, and we're disappointed to hear that it did not meet your needs during your stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience you experienced.Please know that your feedback is invaluable to us as we continuously strive to improve our services and exceed our guests' expectations. We sincerely hope that you will reconsider and give us another opportunity to demonstrate the exceptional hospitality that we are known for.Tracy WileyArea General Manager

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason Thayer el 14 mar. 2024
Thank you very much for staying with us and sharing your great experience Pamela. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.Jason ThayerAssistant General Manager

10/10 Excelente

nestor, pasco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place at an affordable cost
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason Thayer el 14 mar. 2024
Thank you very much for staying with us and sharing your great experience Nestor. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.Jason ThayerAssistant General Manager

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the Bistro for convenience and great food! The rooms are great. We have stayed several times and continue to come back when we are in Boise.
Se hospedó 4 noches en febrero de 2024
Respuesta de GMTracy el 27 feb. 2024
Thank you very much for staying with us and sharing your great experience Kathleen. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.

10/10 Excelente

Manuel

Se hospedó 1 noche en febrero de 2024
Respuesta de GMTracy el 21 mar. 2024
Thank you very much for staying with us and sharing your great experience Manuel. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.Tracy WileyArea General Manager

10/10 Excelente

Vanessa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bed was super comfy. The hotel was quiet. Staff was super friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de GMTracy el 13 feb. 2024
Thank you very much for staying with us and sharing your great experience Vanessa. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.Tracy WileyArea General Manager

10/10 Excelente

Thomas, Mountain Home

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great place to stay thats very clean and comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de GMTracy el 13 feb. 2024
Thank you very much for staying with us and sharing your great experience Thomas. We appreciate the positive feedback and will certainly share it with our team. We look forward to seeing you again.Tracy WileyArea General Manager

10/10 Excelente

Scott

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice stT
Se hospedó 1 noche en febrero de 2024
Respuesta de GMTracy el 5 feb. 2024
Thank you for staying with us Scott and sharing your review. We are very happy you enjoyed your stay and look forward to seeing you again.

2/10 Terrible

Russ

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de GMTracy el 30 ene. 2024
Thank you for staying with us and sharing your review. We are very sorry we did not meet your expectations. Your feedback is very important and allows us to make improvements where needed. Please feel free to reach out to us directly with any specific feedback regarding your stay.We hope we will have an opportunity to see you again.

2/10 Terrible

Josh

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de GMTracy el 23 ene. 2024
Thank you for staying with us and sharing your review. We certainly are always concerned when a guest does not have a good stay with us. We are sorry we didn't meet your expectations. Please feel free to reach out to us directly with specifics about your stay so we can have an opportunity to address any issues and make improvements for future stays.

10/10 Excelente

Anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en diciembre de 2023
Respuesta de GMTracy el 19 ene. 2024
Thank you for staying with us Anthony and sharing your experience. We are very pleased that you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good service clean friendly would reccomend
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Timothy

Se hospedó 2 noches en diciembre de 2023
Respuesta de GMTracy el 19 ene. 2024
Thank you for staying with us Timothy and sharing your experience. We are very pleased that you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Steven, Concord

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the Villages, shopping, Scentsy Commons, and restuarants.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GMTracy el 22 dic. 2023
Thank you for staying with us and sharing you experience Steven. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Karen

Se hospedó 1 noche en diciembre de 2023
Respuesta de GMTracy el 22 dic. 2023
Thank you for staying with us and sharing you experience Karen. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Maria

Se hospedó 4 noches en diciembre de 2023
Respuesta de GMTracy el 19 ene. 2024
Thank you for staying with us Maria and sharing your experience. We are very pleased that you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

MICHAEL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de GMTracy el 5 feb. 2024
Thank you for staying with us Michael and sharing your review. We are very happy you enjoyed your stay and look forward to seeing you again.

8/10 Bueno

JOANN, DONNELLY

Se hospedó 1 noche en diciembre de 2023
Respuesta de GMTracy el 27 dic. 2023
Thank you for staying with us and sharing your review. We always appreciate feedback from our guests on how we can improve. We look forward to seeing you again.

10/10 Excelente

Lisa

Se hospedó 4 noches en octubre de 2023
Respuesta de GMTracy el 20 nov. 2023
Thank you for staying with us Lisa and sharing you review. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was under construction but they were doing a great job making it comfortable and accommodating for our stay. Can’t wait to come back and see it when it’s finished
Se hospedó 1 noche en noviembre de 2023
Respuesta de GMTracy el 16 nov. 2023
Thank you for staying with and sharing your experience.We are very happy the renovation activities did not disturb your stay.We look forward to seeing you again.

10/10 Excelente

Kristen

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place for family and dogs. Love the lounge.
Se hospedó 3 noches en octubre de 2023
Respuesta de GMTracy el 11 oct. 2023
Thank you for staying with us with us Kristen. We are pleased you enjoyed your stay, especially the Bistro Bar. We look forward to seeing you again soon!

8/10 Bueno

Carl Lester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de GMTracy el 11 oct. 2023
Thank you for staying with us Lester and taking time to share your experience. We are happy you enjoyed your stay and look forward to seeing you again.

6/10 Aceptable

Kirsten, Westminster

Viajó con su pareja
No le gustó: Personal y atención
Stayed here several times and always liked it. This time it wasn’t great. They charge for parking now, only $5 a night but it’s ridiculous for Meridian, Idaho. This is not downtown Boise. Rooms are being renovated and there is some boise for sure. Rooms are definitely tired and in need of updates. With so many other options that are cheaper near by, I think I’ll try somewhere else.
Se hospedó 3 noches en octubre de 2023
Respuesta de GMTracy el 11 oct. 2023
Thank you for taking the time to provide your feedback about your recent stay Kirsten. We truly appreciate your loyalty as a returning guest and are sorry to hear that your experience this time didn't meet your expectations.We understand your concerns about the parking fee and the condition of our rooms. We continuously strive to enhance our guests' experience, and your feedback is invaluable to us. Rest assured, we will take your comments into consideration as we work to make improvements.We do hope you reconsider staying with us in the future, as we are committed to delivering a better experience. If you have any further comments or suggestions, please feel free to reach out to us directly. We would love the opportunity to regain your trust as a satisfied guest. Thank you for choosing us in the past, and we hope to have the chance to welcome you back.

10/10 Excelente

Shane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de GMTracy el 4 oct. 2023
Thank you for staying with us and sharing your review Shane. We are very happy you enjoyed your stay and look forward to seeing you again.

8/10 Bueno

Maria

Se hospedó 2 noches en septiembre de 2023
Respuesta de GMTracy el 4 oct. 2023
Thank you for staying with us and sharing your review Maria. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Shaylyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de GMTracy el 28 sept. 2023
Thank you for staying with us Shaylyn and sharing your review. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Karin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de GMTracy el 21 sept. 2023
Thank you for staying with us Karin and sharing your experience. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Beverly, Spring Creek

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel
Se hospedó 2 noches en septiembre de 2023
Respuesta de GMTracy el 21 sept. 2023
Thank you for staying with us Beverly and sharing your experience. We are very happy you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de GMTracy el 13 sept. 2023
Thank you for staying with us and sharing your review. We are always happy when we meet our guests expectations. We look forward to seeing you again.

2/10 Terrible

Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de GMTracy el 8 sept. 2023
Thank you for staying with us Diane and sharing your review. I'm sorry we did not meet your expectations and would certainly like to hear more about your stay so that we can address our shortcomings. Please free to reach out to me directly with any comments related to your stay.

8/10 Bueno

Brendan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
no more breakfast
Se hospedó 3 noches en agosto de 2023
Respuesta de GMTracy el 8 sept. 2023
Thank you for staying with us and sharing your review. Courtyards do offer hot, cooked to order breakfast that meet most of our guests needs. We are sorry that it did not meet your expectations. We hope to have an opportunity to see you again.

10/10 Excelente

Karla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable close to home
I needed to book a room for a friend who was coming in from out of town. The hotel was lovely and the room was very comfortable. My friend said she slept better there than in her own home! The staff was lovely. And it was a great help to have a restaurant onsite. I would definitely recommend this hotel.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jason Thayer el 6 sept. 2023
Thank you for taking the time to share your recent experience with us, we hope to welcome you again whenever your travels bring you back to Meridian.

4/10 Mediocre

Terry

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
See above
Se hospedó 2 noches en septiembre de 2023
Respuesta de GMTracy el 5 sept. 2023
Thank you for staying with us Terry and sharing your review. We are sorry your stay wasn't perfect. We strive to make every stay exceptional and are always looking for feedback to improve.

10/10 Excelente

Moises

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de GMTracy el 5 sept. 2023
Thank you for staying with us and sharing your great review. We are very happy you had a perfect stay and look forward to seeing you again.

2/10 Terrible

Kevin

Se hospedó 1 noche en agosto de 2023
Respuesta de GMTracy el 21 sept. 2023
Thank you for staying with us Kevin and sharing your review. We are sorry you did not enjoy your stay, but would like to hear from you what we could have done better. Please feel free to reach out to the hotel directly with any comments.