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Opiniones sobre Hotel Samara

5 out of 5
Hotel Samara
Kaynar Mevkii, Torba, Bodrum, Mugla

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 118 de 214 opiniones" "
Evaluación: 8 - Bueno. 57 de 214 opiniones" "
Evaluación: 6 - Aceptable. 21 de 214 opiniones" "
Evaluación: 4 - Mediocre. 8 de 214 opiniones" "
Evaluación: 2 - Terrible. 10 de 214 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

9,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mohsin, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Samara Hotel Reservation Department el 6 may. 2024
Dear guest,The details of our facility are very valuable to us. All criticisms and suggestions from you are evaluated and necessary work is carried out regarding your requests.We would also like to thank you for your recorded sharing, which adds value to tourism and helps us increase our service reliability.Kind regards,Samara Hotel Reservatıon Department

10/10 Excelente

Ahmed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Its amazing 5 start hotel
Se hospedó 3 noches en abril de 2024
Respuesta de Samara Hotel Reservation Department el 15 abr. 2024
Dear guests Aljibawi,Thank you for the time taken to review Hotel Samara.It is very nice to hear that you were very happy with your stay.We try to make all the guests happy.Thanks.

8/10 Bueno

bulent

Se hospedó 2 noches en abril de 2024
Respuesta de Samara Hotel Reservation Department el 6 may. 2024
Değerli Misafirimiz,Tesisimiz hakkındaki görüşleriniz bizler için çok kıymetli. Sizlerden gelen tüm eleştiri ve öneriler değerlendirilmekte ve taleplerinizle ilgili gerekli çalışmalar yapılmaktadır. Turizme değer katan ve bizlerin hizmet kalitesini yükseltmemiz adına yapmış olduğunuz paylaşımınız için ayrıca teşekkür eder bilgilerinize sunarız.Saygılarımla,Samara Hotel Rezervasyon Departmanı

10/10 Excelente

özgür

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel
Se hospedó 2 noches en abril de 2024
Respuesta de Samara Hotel Reservation Department el 14 abr. 2024
Dear guest,Hope to welcome you again at Samara Hotel.Best regards,Samara Hotel Reservatıon Department

10/10 Excelente

Sasan

Se hospedó 5 noches en octubre de 2023

2/10 Terrible

Gökmen

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Bizi seçtiğiniz için teşekkür ederiz.Tekrar ağırlamak dileği ile..

10/10 Excelente

ghazi

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ALL
Se hospedó 5 noches en septiembre de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Thank you for choosing us.

10/10 Excelente

izzet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff very helpful
Se hospedó 7 noches en agosto de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Thank you for choosing us.

10/10 Excelente

omer

Se hospedó 2 noches en agosto de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Bizi seçtiğiniz için teşekkür ederiz.

10/10 Excelente

HAKAN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great
Se hospedó 3 noches en agosto de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Thank you for choosing us.

8/10 Bueno

Esra

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Odalar ideal genişlikte balkonlar güzel yandan deniz manzaralı odada konakladık 2 çocuğumla genel temizlik çok iyi diyemem dış tuvaletler vasat durumda havuzlar robotla temizlenmiyor.. Genel olarak yemekler çeşitli ve lezzetli
Se hospedó 4 noches en agosto de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

10/10 Excelente

Ayhan

Se hospedó 1 noche en agosto de 2023
Respuesta de SAMARA HOTEL RESERVATION el 25 oct. 2023
Thank you for choosing us.

8/10 Bueno

Ibrahim

Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

ersin

Viajó con su familia
Le gustó: Limpieza, personal y atención
Fena değil
Genel anlamda almancı ve kazak rus tarzı kişiler vardı deniz güzel animasyon zayıf yemekler kötü değil çalışanlar iyi ama şezlong kapmak için sabah 06-07 arası havlu koymanız lazım
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

wissam

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nightmarish Stay at Hotel Samara
Our stay at Hotel Samara was an absolute nightmare. The service was horrendous, and the staff seemed disinterested in providing even the most basic hospitality. The check-in experience was nothing short of disrespectful, with the management displaying a complete lack of professionalism and courtesy. Throughout my stay, I felt neglected and ignored, with my requests for simple things like room extra bed and housekeeping falling on deaf ears. It was evident that guest satisfaction was not a priority for the hotel. The overall condition of the hotel was dismal. The rooms were outdated, unclean, and in dire need of maintenance. The lack of attention to detail was evident in every aspect, from the worn-out furniture to the dirty carpets. To make matters worse, the hotel's location left much to be desired, with noisy surroundings and no access to nearby attractions or amenities. We had expected better from a hotel listed on Hotel.com, but Hotel Samara was a complete letdown. I strongly advise against booking a stay here unless you want to endure a truly terrible experience. Save yourself the trouble and find a more welcoming and accommodating option elsewhere.
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Mert

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Mustapha

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kalite
Samara kalitesi oldukça iyi. İkinci yazımızı geçirdik. Sanırım seneye de buraya geleceğiz.
Se hospedó 5 noches en julio de 2023

8/10 Bueno

Najda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The staff has no guest relations knowledge.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Khilola

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff.
Se hospedó 17 noches en julio de 2023

6/10 Aceptable

Elmira

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s very expensive for a family of 4.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Esmaeil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good resort, friendly staff
Se hospedó 4 noches en julio de 2023

4/10 Mediocre

Ted, Granada Hills

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
On arrival, there was no one to great us. At the check-in there was expressionless guy named Mustafa who was rude, indifferent, pretty much a smart-ass. When asked why despite our specific prior request to put our groups' room close to each other he has scattered us all over the property...he replied angrily that they are busy. There was one bellboy hauling our suitcases. The staff was not trained in greeting patrons, they would just stare us down. No hellos or even a simple smile. This was a universal trend even with their management. Amazing since they advertise on American portals and pull-in US tourists to their facility. Yet no one spoke a word of English. Our room was flimsy, bare-bone, dull (nothing on the walls), and small. Funny, they have a closet in the room that its width is less then the clothes hangers. When closing the sliding door all the clothes fall off the cheap hangers. Out of six USB slots in the room only two worked intermittently. Notified the reception. But, nothing was done. Consequently, we were constantly running out of phone and watch batteries. The wifi was weak would drop constantly. Two pools. The infants/kids were in the 16 swimming pool. Complained to management 3 times to no avail . Only one restaurant with limited hours. Terrible food variety. Cheap alcoholic drinks. Everybody incl management smoked everywhere. Small smelly gym with no ventilation. The massage guy was constantly on you to sell massage. 1 manager named Dogukan was pleasent
Se hospedó 8 noches en junio de 2023

2/10 Terrible

Fulya

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Yeme icme kalitesi kotuydu, isletme kotuydu. Bi daha asla tercih etmem
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Ekaterina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We liked: well-groomed territory, room service, a large selection of buffet dishes We didn't like: limited territory, lack of sun beds (people laid out towels and left them for the whole day even if they left the beach), very loud music from the nearby hotel - Hilton
Se hospedó 7 noches en junio de 2023

8/10 Bueno

Merve

Se hospedó 7 noches en junio de 2023
Respuesta de SAMARA HOTEL RESERVATION el 6 jul. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

6/10 Aceptable

Evren

Viajó con su familia
Le gustó: Limpieza
Se hospedó 5 noches en junio de 2023
Respuesta de SAMARA HOTEL RESERVATION el 6 jul. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

10/10 Excelente

ozge

Se hospedó 2 noches en junio de 2023
Respuesta de SAMARA HOTEL RESERVATION el 3 jul. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

10/10 Excelente

Sercan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de SAMARA HOTEL RESERVATION el 3 jul. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

10/10 Excelente

GULSAH

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Samaraya daha önce bayalı oteli olarak tercih edip gitmiştik. Çok memnun kaldığımız için tekrar bu oteli tercih ettik ve önümüzdeki yılı tekrardan iple çekiyoruz. Özellikle çocuklu aileler için tercih edilebilir. Yemeklerin kalitesi, çalışanların güler yüzleri ve temizliği inanılmaz iyi 👍
Se hospedó 5 noches en junio de 2023
Respuesta de SAMARA HOTEL RESERVATION el 3 jul. 2023
Bizi tercih ettiğiniz için teşekkür ederiz.

8/10 Bueno

Salih

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Iyi iyi!!
Yenilenmis odalar guzel olmus, Fakat yemek cesit ve kalite cok cok daha iyi olabilir..
Se hospedó 3 noches en mayo de 2023
Respuesta de SAMARA HOTEL el 6 jun. 2023
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excelente

GÖKÇE

Se hospedó 3 noches en mayo de 2023
Respuesta de SAMARA HOTEL el 6 jun. 2023
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

2/10 Terrible

BAIRQ, RICHMOND

Se hospedó 2 noches en mayo de 2023
Respuesta de SAMARA HOTEL el 6 jun. 2023
Merhaba Değerli Misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz.Görüşleriniz bizim için çok değerlidir. Tekrar ağırlamak dileğiyle. saygılarımızla,

10/10 Excelente

chetan

Se hospedó 1 noche en abril de 2023
Respuesta de SAMARA HOTEL el 6 jun. 2023
Değerli Misafirimiz,Hotel Samara'yı tercih ettiğiniz ve güzel yorumlarınız için teşekkür ederiz.Sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 Excelente

Hasan

Se hospedó 2 noches en abril de 2023
Respuesta de havva el 3 may. 2023
Değerli Misafirimiz,Hotel Samara'yı tercih ettiğiniz ve güzel yorumlarınız için teşekkür ederiz.Sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 Excelente

MELIS

Se hospedó 3 noches en abril de 2023
Respuesta de SAMARA HOTEL el 24 abr. 2023
Merhabalar Melis Hanım ,Öncelikle güzel puanınız için sizlere teşekkür ederiz.Sizleri tesisimizde tekrar ağırlamaktan memnuniyet duyacağız.Saygılarım ,

10/10 Excelente

EMRE

Se hospedó 3 noches en abril de 2023
Respuesta de SAMARA HOTEL el 22 abr. 2023
Sevgili Misafirimiz ,Öncelikle bizi seçtiğiniz için teşekkür ederiz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağız.

10/10 Excelente

Chantelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay
Our stay was lovely, beyond our expectations. The food was delicious and the service from the staff impeccable. Cannot fault anything. Will definitely return
Se hospedó 4 noches en abril de 2023
Respuesta de SAMARA HOTEL el 15 abr. 2023
Thank you for your nice comments.We look forward to welcoming you again.

10/10 Excelente

Berk

Se hospedó 5 noches en abril de 2023
Respuesta de SAMARA HOTEL el 15 abr. 2023
Thank you for your nice comments.We look forward to welcoming you again.

10/10 Excelente

Ahamodur

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top notch hotel
Se hospedó 4 noches en octubre de 2022
Respuesta de havva el 28 oct. 2022
Dear Guest,Thank You for choosing Hotel Samara and for your good reviews.We would like to welcome You again.Kind regards,

4/10 Mediocre

Oxana

Le gustó: Limpieza
No le gustó: Personal y atención
Too many people.
Se hospedó 2 noches en octubre de 2022
Respuesta de SAMARA HOTEL el 19 oct. 2022
Dear Guest, Thalnk You for your valuable feedback and I would like to note that we are sorry for your bad experience in our hotel. Kind regards,

2/10 Terrible

Nagi

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What an awful experience ! The plan was to reserve the bungalow deluxe room which we did, thought we were paying for that but instead what we got was a very old standard room. We complained to the manager, he answered us that there is no other available rooms for the moment. I asked for a refund, they refused, but they promised to move us to another room the next day. The next room smelled like a intolerable strong cigarette smoke everywhere: blankets, curtains, towels… tv didn’t work and what's better than spending the night with an extra guest COCKROACHE !!!!!! So we complained again and the third day they moved us to another room but it seemed old visitors didn’t want to leave our company COCKROACHE again !!!!! Struggling for 3 days where we finally left at the fifth. This was one of the worst hotel experiences i have ever had I would not recommend It to anyone . Very disappointing, definitely not a five star hotel .
Se hospedó 5 noches en julio de 2022

10/10 Excelente

Zulbear

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alles fantastisch
Se hospedó 10 noches en septiembre de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

10/10 Excelente

Farhad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Samara Hotel is one of the best hotels I visited. A very stylish, safe hotel for families with great entertainment services. Also, the hotel had a great staff and when we got to the hall, Aysu at the front desk was very welcoming and gave us the best room with the most useful information. I definitely recommend a trip to this hotel for a good time.
Se hospedó 6 noches en agosto de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

8/10 Bueno

Gülcan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en septiembre de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

10/10 Excelente

Mahmoud Al, Freiburg

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hervorragend!!
Se hospedó 7 noches en septiembre de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

10/10 Excelente

Siamak

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a very classy place with friendly staff. Food can be rated good for an open buffet. Overall good and satisfied.
Se hospedó 2 noches en septiembre de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

6/10 Aceptable

washma

Viajó con su familia
No le gustó: Limpieza
Great pool area and beach. Beach is rocky but it looks beautiful. The outdoors of this hotel is breathtaking. They have limited availability when it comes to restaurants. We ate from the buffet more because of that. Buffet was decent. Needed to be a little cleaner
Se hospedó 3 noches en septiembre de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,

4/10 Mediocre

Hussam

Viajó en grupo
No le gustó: Personal y atención
Se hospedó 7 noches en agosto de 2022
Respuesta de SAMARA HOTEL el 10 oct. 2022
Dear Guest, Thank you for choosing us and for your valuable feedback. Kind regards,