This is the 2nd time we have stayed at Twin Peaks II. Amenities in the unit have declined. You actually need a 4-wheel drive vehicle to navigate the terrible roads to get to the cabin. When we arrived at 9:00p.m., we attempted to open the front door with the code to no avail. We called the office and was told that they had forgotten to add the * to the code. The wiring in the unit makes it hard to find which switch turns on what. The plates in the kitchen are chipped and cracked. I would not eat from them, and the pots stored over the refrig are so old and pitted, I would not use them. There were only 4 forks and there needs to be more drinking glasses, maybe some that match! They need to be replaced. We love the area, and the view makes all the bad go away. Just a few updates and the cabin would be the best on the mountain. That made our trip nice, but a kitchen that you could actually use for prepping a dinner would be great. Maybe a rep from your company needs to check the unit. We could not find a broom or a mop.
Enough said? Nope! the TV was not operable and when your office was called, their response was they would send a Dish rep to repair, but we were out of TV service the entire stay. We feel some compensation is due. Possibly the return of part of our fee should be considered. It makes good business sense. Thank you.