Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 174 de 386 opiniones" "
10 - Excelente
174
Evaluación: 8 - Bueno. 119 de 386 opiniones" "
8 - Bueno
119
Evaluación: 6 - Aceptable. 39 de 386 opiniones" "
6 - Aceptable
39
Evaluación: 4 - Mediocre. 28 de 386 opiniones" "
4 - Mediocre
28
Evaluación: 2 - Terrible. 26 de 386 opiniones" "
2 - Terrible
26
8,4/10
Limpieza
8,8/10
Personal y atención
7,2/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Francisco, Houston
Viajó en grupo
8 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen servicio
Francisco
Se hospedó 1 noche en marzo de 2022
Respuesta de M el 25 mar. 2022
Dear Francisco,
It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!
Best Regards,
Management Team
8/10 Bueno
Mia
9 may. 2024
Le gustó: Limpieza, personal y atención
Mia
Se hospedó 1 noche en mayo de 2024
Respuesta de JAIME el 10 may. 2024
Hello Mia, thank you for your great and honest feedback. We hope to see you again real soon. Have a safe and happy return home. God Bless
8/10 Bueno
Cynthia
14 abr. 2024
Le gustó: Limpieza
I know help is hard to get , yet this very large sized women should have had a bra on while checking people in.
Cynthia
Se hospedó 1 noche en abril de 2024
Respuesta de JAIME el 14 abr. 2024
Hello Cynthia, thank you for your honest comments on our property. We will look into issue for review and follow up. Have a safe and happy return home. God Bless
10/10 Excelente
Robert
Viajó en grupo
5 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No
Robert
Se hospedó 1 noche en marzo de 2024
Respuesta de JAIME el 6 mar. 2024
Hello Robert, thank you for your great and honest feedback. We thank you always for your business and happy travels. Have a blessed day.
10/10 Excelente
Tony
Viajó por negocios
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice and clean
Tony
Se hospedó 2 noches en febrero de 2024
Respuesta de Robert el 18 feb. 2024
Hi Tony, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
8/10 Bueno
Jim
Viajó con su familia
16 feb. 2024
Le gustó: Limpieza, personal y atención, comodidad de la habitación
builder grade - okay for price
this is a builders grade hotel - everything worked fine - great pool, but nothing fancy - i thought a good deal for price my wife not so.
Jim
Se hospedó 1 noche en febrero de 2024
Respuesta de JAIME el 16 feb. 2024
Hello Jim, thank you for your honest feedback. We hope to host you again on your next return to Baymont. We thank you always for your business and happy travels. God Bless.
6/10 Aceptable
Cliente verificado
Viajó por negocios
15 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Either be hot or cold not lukewarm
Everything seemed nice in the room but the water in in the shower was very lukewarm. Never getting hot at all. Made it for a uncomfortable shower, otherwise it's a very decent room
Cliente verificado
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 16 feb. 2024
Dear Anonymous, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. I have gone over your review with the staff, and they are working to make sure the next time you stay with us we will meet your expectations.Robert MetcalfGM
10/10 Excelente
Robert
13 feb. 2024
Robert
Se hospedó 2 noches en febrero de 2024
Respuesta de Robert el 16 feb. 2024
Hi Robert, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
10/10 Excelente
Jacklyn
Viajó por negocios
7 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value, great service!
The staff was friendly and very accommodating. The room was nice and clean.
Jacklyn
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 16 feb. 2024
Hi Jacklyn, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
10/10 Excelente
Dawn
4 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy access from the freeway. Inexpensive
Dawn
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 16 feb. 2024
Hi Dawn, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
8/10 Bueno
Robert
25 ene. 2024
Dirty towel behind the bathroom door.
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 16 feb. 2024
Hi Robert, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
10/10 Excelente
Randall
Viajó con su familia
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff made the stay even better. Very friendly and helpful. They are making some upgrades but you don't see the work. Would stay here again.
Randall
Se hospedó 2 noches en diciembre de 2023
Respuesta de Robert el 16 feb. 2024
Hi Randall, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM
8/10 Bueno
Trinity
Viajó por negocios
15 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trinity
Se hospedó 4 noches en diciembre de 2023
Respuesta de Robert el 23 feb. 2024
Trinity thank you for the review Robert MetcalfGm
8/10 Bueno
Robert
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 23 feb. 2024
Robertthank you for the review Robert MetcalfGm
8/10 Bueno
Shelby
Viajó con su familia
9 dic. 2023
Le gustó: Limpieza, personal y atención
Shelby
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 23 feb. 2024
Shelby thank you for the review Robert MetcalfGm
10/10 Excelente
lashell
Viajó por negocios
4 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean very friendly and welcoming staff
lashell
Se hospedó 7 noches en noviembre de 2023
Respuesta de Robert el 23 feb. 2024
Lashellthank you for the review Robert MetcalfGm
10/10 Excelente
trisha
3 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
trisha
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 23 feb. 2024
Trishathank you for the review Robert MetcalfGm
8/10 Bueno
Jennifer
Viajó con su familia y niños pequeños
23 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beds are very comfortable. Rooms need some repairs but tge staff is always great
Jennifer
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 23 feb. 2024
Jennifer thank you for the review Robert MetcalfGm
4/10 Mediocre
Byron
Viajó con su familia
8 jun. 2023
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Very limited parking. Ice machine and swimming pool were not operational. Breakfast was included but very limited items. Microwavable breakfast sandwiches are not what I would call ideal.
Byron
Se hospedó 5 noches en mayo de 2023
Respuesta de M el 15 jun. 2023
Dear Byron,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to the limited parking availability, non-operational ice machine, and swimming pool. We understand the importance of these amenities and we are working diligently to address these issues for the convenience of our guests. We also appreciate your comments regarding the breakfast options, and we will take them into consideration as we strive to improve and provide a more satisfying breakfast experience. Thank you for your understanding, and we hope to provide you with a more enjoyable stay in the future.Sincerely,Management Team
4/10 Mediocre
Tiffany
Viajó con su familia
22 may. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Tiffany
Se hospedó 2 noches en mayo de 2023
Respuesta de M el 25 may. 2023
Dear Tiffany,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
10/10 Excelente
Douglas
Viajó por negocios
19 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice, quiet, clean room.
The staff was great at Baymont. Quiet, clean room. I travel in my work and this was a nice place to stay.
Douglas
Se hospedó 7 noches en mayo de 2023
Respuesta de M el 25 may. 2023
Dear Douglas,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excelente
Alek
13 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alek
Se hospedó 2 noches en mayo de 2023
Respuesta de M el 19 may. 2023
Dear Alek,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excelente
Douglas
Viajó por negocios
9 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My stay at Baymont
Staff was very friendly and made sure my stay was comfortable, yeah room had a few small issues but overall a very good stay. Room, lobby and hallway was clean. Best of all quiet.
Douglas
Se hospedó 9 noches en abril de 2023
Respuesta de M el 11 may. 2023
Dear Douglas,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
8/10 Bueno
Edgar
5 may. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Edgar
Se hospedó 1 noche en mayo de 2023
Respuesta de m el 1 jun. 2023
Dear Edgar,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
8/10 Bueno
Sheila
29 abr. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Comfy and quiet
The room was clean and the bed was comfy. The staff was very courteous. I think with a little maintenance in the bathroom it could be rated a big smile.
Sheila
Se hospedó 1 noche en abril de 2023
Respuesta de M el 29 abr. 2023
Dear Sheila,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
8/10 Bueno
Lawrence
Viajó con su pareja
22 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms spacious and clean. Breakfast was lacking selection but breakfast’s seem to be declining since COVID. Sign of the times. Down side is Wyndham doesn’t give points when book through a 3rd party site ie Expedia etc…
Lawrence
Se hospedó 1 noche en abril de 2023
Respuesta de M el 25 abr. 2023
Dear Lawrence,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms to be spacious and clean. We apologize for any disappointment with our current breakfast selection, but as you noted, the pandemic has brought changes to many areas of our operations. Regarding third-party bookings, we understand your frustration, but unfortunately, our loyalty program's terms and conditions do not allow us to award points for those bookings. We hope to have the opportunity to welcome you back in the future.Regards,Management Team
10/10 Excelente
Keri
21 abr. 2023
Keri
Se hospedó 1 noche en abril de 2023
Respuesta de M el 25 abr. 2023
Dear Keri,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Terrible
Brayan
Viajó por negocios
18 abr. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
My card was charge several times for no reason giving me problems with over draft fees.
Brayan
Respuesta de M el 25 abr. 2023
Dear Brayan,Thank you for reviewing your stay with us. We really regret the inconvenience you faced because of the miscommunication regarding the deposit fee. We want to assure you that the money taken on your check-in is released right after you leave our hotel. Please be advised that it takes up to 14 business days for the banks to settle the amount. If in case the amount does not reflect in your account in the given time period, please get in touch with your bank and feel free to call us directly. Once again, inconvenience regretted.Sincerely,Management Team
6/10 Aceptable
bryan
Viajó por negocios
20 mar. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
bryan
Se hospedó 2 noches en marzo de 2023
Respuesta de Management Team el 23 mar. 2023
Dear Byran,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,
8/10 Bueno
Angela
Viajó con su pareja
11 mar. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
N
Angela
Se hospedó 1 noche en marzo de 2023
Respuesta de Management Team el 15 mar. 2023
Dear Angela,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
4/10 Mediocre
Greg
Viajó por negocios
11 feb. 2023
No le gustó: Estado de la propiedad e instalaciones
Handicap room 224
We were out in a handicap room-which is fine. I started having an asma attack after being in the room15 minutes. Musty and mild types of issues. Also no heat in the handicap bathrooom! (What?). Not sure what this state regulations are for handicap- this room is too small to accommodate wheel chair etc. slippery bathroom floor
Greg
Se hospedó 1 noche en febrero de 2023
Respuesta de Management Team el 16 feb. 2023
Dear Greg,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,
8/10 Bueno
Jim
Viajó por negocios
27 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jim
Se hospedó 1 noche en enero de 2023
Respuesta de Management Team el 1 feb. 2023
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
8/10 Bueno
Robert
Viajó en grupo
23 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Robert
Se hospedó 2 noches en enero de 2023
Respuesta de Management Team el 25 ene. 2023
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
10/10 Excelente
Jason
13 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe environment.
Jason
Respuesta de Management Team el 18 ene. 2023
Dear Jason,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
8/10 Bueno
Barbara
9 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Barbara
Se hospedó 1 noche en enero de 2023
Respuesta de Management Team el 8 mar. 2023
Dear Barbara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
10/10 Excelente
Antonio
9 ene. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Antonio
Se hospedó 1 noche en enero de 2023
Respuesta de Management Team el 11 ene. 2023
Dear Antonio,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,
4/10 Mediocre
Allena
3 ene. 2023
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
n
Allena
Respuesta de M el 6 ene. 2023
Dear Allena,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us better our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for our failure to exceed your expectations. We earnestly ask for another chance to host you better.Sincerely,Management Team
8/10 Bueno
Klayton
6 dic. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Been a few years since i stayed in this location. The breakfast needs an upgrade but from what it looks like its still getting improved on the building.
Klayton
Se hospedó 1 noche en diciembre de 2022
Respuesta de Management Team el 7 dic. 2022
Dear Klaton,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Regards,
8/10 Bueno
Ellen K
21 nov. 2022
Le gustó: Limpieza, comodidad de la habitación
Ellen K
Se hospedó 1 noche en noviembre de 2022
8/10 Bueno
Jennifer
20 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was comfortable and staff was great
Jennifer
Se hospedó 1 noche en noviembre de 2022
Respuesta de Management Team el 23 nov. 2022
Dear Jennifer,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Regards,
10/10 Excelente
Lance
Viajó con su pareja
14 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very nice place and clean.The staff was very friendly. Definitely staying there again
Lance
Se hospedó 2 noches en noviembre de 2022
Respuesta de Management Team el 16 nov. 2022
Dear Lance,We are very happy to serve valuable guests like you and really appreciate your generous ratings. Thank you for your compliments on our staff, clean comfortable accommodations, and hospitality. We work very hard to provide the highest level of service for all of our guests and are pleased to have exceeded your expectations. We can't begin to tell you how much we appreciate your review, and we can't wait to host you again.Regards,
6/10 Aceptable
Mike
31 oct. 2022
Mike
Se hospedó 2 noches en octubre de 2022
Respuesta de Management Team el 2 nov. 2022
Dear Mike,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Regards,
2/10 Terrible
joe arthur
Viajó por negocios
29 oct. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Run
Got text confirming reservation and could pay at hotel. Got there and my credit card was charged.Then got room assigned and the lock wouldn’t unlock, made 3 trips to front desk.Ad says breakfast consisted of cold cereal or micro wave biscuits.Ad also said internet was never to get connected.Ac /heater was an 1” from being flush to wall had draft coming through.
joe arthur
Se hospedó 4 noches en octubre de 2022
Respuesta de Management Team el 2 nov. 2022
Dear Joe,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Regards,
8/10 Bueno
Jack
30 ago. 2022
Le gustó: Limpieza, personal y atención
It’s not a 5 star hotel, but it was a pleasant place to lay your head after a full day of driving. Friendly & helpful staff. Some cosmetic issues need attention, but clean and comfortable. Firm mattress with a metal base (interesting). Not for someone who desires softer bed. Would stay again - can’t beat the price for an overnight stay.
Jack
Se hospedó 1 noche en agosto de 2022
Respuesta de Management Team el 30 ago. 2022
Dear JackThank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!
10/10 Excelente
Maksim, Prior Lake
20 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Maksim
Se hospedó 1 noche en julio de 2022
Respuesta de M el 22 jul. 2022
Dear Maksim,
Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.
Best Regards,
Management Team
10/10 Excelente
Donna
11 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Donna
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Gerald
7 jul. 2022
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gerald
Se hospedó 1 noche en junio de 2022
Respuesta de M el 15 jul. 2022
Dear Gerald,
It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!
Best Regards,
Management Team
10/10 Excelente
Hugo, St James
30 jun. 2022
Hugo
Se hospedó 1 noche en junio de 2022
10/10 Excelente
Kevin
9 jun. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kevin
Se hospedó 1 noche en junio de 2022
Respuesta de M el 10 jun. 2022
It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!
8/10 Bueno
Rich
Viajó con su pareja
30 may. 2022
Le gustó: Personal y atención, servicios
This is a very adequate, reasonably priced property. The bed was very hard, but the staff friendly and the rooms clean. It was fine and at a good price. This is not a destination property, but a clean place to sleep in order to break up a long drive.
Rich
Se hospedó 1 noche en mayo de 2022
Respuesta de M el 17 jun. 2022
We are very happy to serve valuable guests like you and really appreciate your generous ratings. Thank you for your compliments on our staff, clean comfortable accommodations, and hospitality. We have also noted the problem with the bedding and will surely look into it at the earliest. We can't begin to tell you how much we appreciate your review, and we can't wait to host you again.