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Opiniones sobre Radisson Blu Hotel, Birmingham

4 out of 5
Radisson Blu Hotel, Birmingham
12 Holloway Circus, Birmingham, England

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 459 de 1001 opiniones" "
Evaluación: 8 - Bueno. 306 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 113 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 74 de 1001 opiniones" "
Evaluación: 2 - Terrible. 49 de 1001 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Carlos

Se hospedó 3 noches en octubre de 2023
Respuesta de Matt | GM el 21 mar. 2024
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increible lugar, y el personal muy amable y atento. muy recomendable y cerca de todos los sitios que visitar, a parte de la estacion del tren
Se hospedó 1 noche en mayo de 2022
Respuesta de The Reception Team el 26 jul. 2022
Hi Pablo, Thanks you for taking the time to share you feedback with us and we very happy to hear that you found the staff to be friendly and attentive. We hope to see you again very soon.

10/10 Excelente

Javier

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicado, lindo, práctico, limpio, habitaciones amplias, buen servicio
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

JASON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena solucion para estancia de negocios
Gran hotel de negocios, la ubicacion estaba perfecta por la estacion de tren, las tiendas y los restaurantes.
Se hospedó 4 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2017
Respuesta de Ross el 18 jun. 2017
Dear Guest, Thank you for taking the time to score your experience at the hotel 4/5. We appreciate the feedback, hopefully we can welcome you back again soon too ensure a 5/5 experience for you. Kind regards, N. Patani Reception Manager

4/10 Mediocre

Laura

No le gustó: Limpieza, personal y atención
We had booked for a 2 night stay with parking. We were told we could only park for one night and had to move the car the next day to a public car park as they had other guests parking! The car park recommended was full. We wasted half a day finding parking. Due to our protests the hotel reimbursed our fees. The breakfast was awful. Hot buffet was cold. No one keeping the area clean. Cannot recommend this hotel.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Amanda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very conveniently located near to birmingham new street station. Spacious and comfortable room. Clean. Walking distance from many attractions and restaurants
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Ranjit

No le gustó: Limpieza
The property is newer but the rooms finishing like a 90s.
Se hospedó 2 noches en marzo de 2024
Respuesta de Matt | GM el 18 mar. 2024
Thank you so much for your feedback, it is truly appreciated, and essential for our continued improvement. We hope to welcome you back to the hotel again soon!

8/10 Bueno

Paul

Se hospedó 1 noche en febrero de 2024
Respuesta de Matt | GM el 26 mar. 2024
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was amazing staff were very friendly, room was immaculate. They even prepped the room with rose petals and a bottle as i had requested. Food in local area was good. And placed close to gay village. It was easy to walk to a bar. The only downside. Is that there seems to be a big drug issue in burmingham. And just secconds walk from the hotel there were used dirty needles. I know its not the hotels fault. However i was shocked to see this so close to the hotel. Although the hotel was amazing. I dont think id come back to this area again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt | GM el 16 feb. 2024
Thank you for your review! We have logged your concerns with our local welfare team, who have stepped up patrols around the hotel. We do hope to see you again soon!

10/10 Excelente

ANTONIO

Se hospedó 2 noches en enero de 2024
Respuesta de Matt | GM el 2 feb. 2024
Thank you for your review. We hope to see you again soon!

4/10 Mediocre

Peter

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dirty room with poor shower
The room was dirty and there was a dirty cleaner cloth on the floor when we walked in. Very poor shower and definitely didn’t reflect the price of the room .
Se hospedó 1 noche en enero de 2024
Respuesta de Matt | GM el 12 ene. 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

8/10 Bueno

MRS DONNA

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Reasonable stay at Radisson Blue
Nice hotel. Not sure the standard is 4 star though. We had a nice suite but the door to the bathroom was missing. The heater wasn't working so they sent up a portable heater. The floor tiles looked dirty but I think they were just old. The staff were very friendly and we had a nice time staying there but just not sure it meets the 4 star criteria
Se hospedó 2 noches en diciembre de 2023
Respuesta de Matt | GM el 12 ene. 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
5 Stars
Easy check in, great staff, really helpful. Comfortable stay!
Se hospedó 3 noches en enero de 2024
Respuesta de Matt | GM el 12 ene. 2024
Thank you so much for your feedback - we hope to welcome you back again soon!

2/10 Terrible

Deividas

Se hospedó 4 noches en diciembre de 2023
Respuesta de Matt | GM el 12 ene. 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 Excelente

Jake

Se hospedó 1 noche en enero de 2024
Respuesta de Matt | GM el 9 ene. 2024
Thank you so much for your feedback, it is truly appreciated.We hope to welcome you back to the hotel again soon!

10/10 Excelente

Usman

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic stay with great staff and very clean rooms, the premium room with a view is beautiful to see the city.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 8 ene. 2024
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en diciembre de 2023
Respuesta de Matt | GM el 29 dic. 2023
Hello and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 Excelente

Jaspreet

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyable stay
Really enjoyed our stay friendly staff and the service was great. The only thing my son was unhappy about that it was only one night. Next will be longer.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 24 dic. 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

6/10 Aceptable

Lisa

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 24 dic. 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 Excelente

Simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great stay
We stayed in a family suite and the welcome and the attention that the kids received really set the mood for the weekend. It's the little things that count and the staff really were excellent.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 18 dic. 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay if on business.
Business Trip. Arrived Sunday evening after 4 hour journey. Had to wait briefly to be checked-in as only 1 member of staff. Nico arrived two minutes later and checked me in and explained everything. Offered a drink voucher for my having to wait. Stay was comfortable. room was clean and tidy. Slight wind noise when building swayed in the wind! Restaurant Breakfast was first rate!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Matt | GM el 18 dic. 2023
Thank you for your review. We look forward to welcoming you back soon!

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Adequate.
Hotel is okay and clean enough. The on-site parking is VERY limited (5 spaces), otherwise you have to park at New Street station. I booked an executive room, which after my partner checked in they decided to tell us wasn't available, so in return for the lower grade room they offered me free parking outside the hotel - which was okay as it was only for 1 night. Staff are friendly enough, room was adequate. Nothing exceptional, but a good hotel for the price.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 18 dic. 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 Excelente

Ashleigh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 8 dic. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Kurt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt | GM el 8 dic. 2023
Thank you for your review. We hope to welcome you back again soon!

6/10 Aceptable

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Air conditioning system was very loud; needs replacing; sounded like broken. Not the hotel experience it once was.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt | GM el 29 nov. 2023
Thank you for your review and feedback, which we will certainly investigate. We hope to welcome you back soon!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The stay was lovely, room was spacious and very clean. Restaurant at the hotel is not recommended for evening meal. Breakfast was nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt | GM el 20 nov. 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

10/10 Excelente

John-Paul

Se hospedó 2 noches en noviembre de 2023
Respuesta de Matt | GM el 20 nov. 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

4/10 Mediocre

Sharon

Viajó por negocios
Le gustó: Limpieza, personal y atención
Check in was spoor and very slow - my guest arrived before me, but they would not let him have his room (even though booked) as they said it had to be paid up front!? Bar lady very pleasant, breakfast staff helpful - the area around the hotel isn't very pleasant now. Also, they recommended grand central car park, but when asked for a discount, they said they don't recommend there any longer ? it cost us £29 for an overnight stay!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for the detail you have provided about your stay. We apologise for the shortcomings on this occasion, but hope you will consider us again for future stays in the city.

10/10 Excelente

Harvey

Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 Bueno

mavinder

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close for the o2 academy and train statio
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Amber

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good area. Nice stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Blaine

Se hospedó 2 noches en octubre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only stayed the one night to attend a gig nearby. Handy location for central Birmingham. Check-in staff were friendly, helpful, efficient and knowledgeable. Cleaning staff were excellent, our room was absolutely spotless. There was a minor issue with a hinge-pin in the bathroom door. We reported this to reception and it was fixed without delay. Breakfast was superb and the restaurant menu looked to be reasonably priced and with a fair bit of variety. We'll probably give it a try on our next visit.
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt | GM el 17 nov. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Dawn

Se hospedó 1 noche en octubre de 2023
Respuesta de Matt | GM el 23 oct. 2023
Thank you for your review. We hope to welcome you back to the hotel again in the near future!

10/10 Excelente

Elaine

Se hospedó 1 noche en octubre de 2023
Respuesta de Matt | GM el 9 oct. 2023
Thank you for your review! We hope to see you again soon!

2/10 Terrible

Baljit

Viajó en grupo
No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 Bueno

Balkar

Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

Petrina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was busy and a bit rough, but hotel itself was lovely and very well kept.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

robbie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay for social event
Everything you expect from a quality hotel. We checked in early. Our bag's were stored and my wife was given a hairdryer and room after commenting she had wet hair. She didn't ask or suggest but the staff wanted to help. After a couple of hours at the bull ring we checked in. Room's are standard set out but definitely more room. The bed and bedding felt really nice but the best thing about the room was the temperature control. The AC was responsive and easy to use. The Black out curtains worked well enough and a very peaceful room, no outside noise heard. If we return to Birmingham we will stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excelente

David

Se hospedó 1 noche en septiembre de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well situated and excellent staff - Nico was particularly helpful during my stay. Make sure you get into the right car park!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

4/10 Mediocre

Steve

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Faulty air conditioning and poor food
Air conditioning wasn't constant, after around an hour it stopped working and you had to turn it off and on again to make it work again. Rooms were extremely hot. Breakfast was not pleasant either. Checkin/out was easy, I would have liked them to ask how my stay was though!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt | GM el 6 oct. 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención
Basic sterile rooms, considering price is comparable with the Malmaidon, Clayton, Due Van, you would expect a more personal and comfortable approach to rooms not premium travel or.
Respuesta de Sudarshan el 21 sept. 2023
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. We appreciate your input regarding room comfort and personalization. We will take your comments into consideration to improve and provide a more satisfying stay for our guests in the future.If you decide to give us another opportunity, we aim to offer you a more enjoyable experience.

10/10 Excelente

Rob

Se hospedó 1 noche en agosto de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

2/10 Terrible

Stanley

Se hospedó 1 noche en agosto de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Bueno

Gordon, Innerleithen

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Surrounding area a bit rundown.
Se hospedó 3 noches en agosto de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Bueno

William

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excelente

Atilade O

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Sudarshan el 21 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.