Aston Street, Aston University Campus, Birmingham, England
Opiniones
8,4
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 472 de 1006 opiniones" "
10 - Excelente
472
Evaluación: 8 - Bueno. 314 de 1006 opiniones" "
8 - Bueno
314
Evaluación: 6 - Aceptable. 115 de 1006 opiniones" "
6 - Aceptable
115
Evaluación: 4 - Mediocre. 60 de 1006 opiniones" "
4 - Mediocre
60
Evaluación: 2 - Terrible. 45 de 1006 opiniones" "
2 - Terrible
45
8,8/10
Limpieza
8,6/10
Personal y atención
8,4/10
Servicios
8,4/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Rui
Viajó por negocios
1 dic. 2023
Le gustó: Limpieza, personal y atención, servicios
Just stayed for 1 night and the room is normal with everything you need for one night …No frigo bar.
Lovely lady at the front desk.
Rui
Se hospedó 1 noche en noviembre de 2023
Respuesta de Conference Aston Team el 4 dic. 2023
Dear Rui, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Francesc
29 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people was amazing! Very near of the city center, 8 minutes by walk
Very clean and fantastic breakfast
Congratulations for all Aston team
Francesc
Se hospedó 2 noches en noviembre de 2023
Respuesta de Conference Aston Team el 29 nov. 2023
Dear Francesc, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Jose Luis
Viajó por negocios
15 jun. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien. Muy céntrico
Jose Luis
Se hospedó 1 noche en junio de 2022
Respuesta de CA el 15 jun. 2022
Dear Jose,
We are pleased you had a good stay worthy of a 5 out of 5 score.
We can't wait to welcome you back soon!
Kind regards,
Conference Aston
8/10 Bueno
Cliente verificado
Viajó por negocios
27 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Beckett el 3 oct. 2019
Hi,
Thanks for your 8 out of 10 rating for your most recent visit here at Conference Aston. Your feedback is much appreciated and we do hope to see you again soon.
10/10 Excelente
Eugenio
5 dic. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel in Aston Campus
Although in the middle of the campus, the location of the hotel is only Ok. That is the only downside I can find. In general, the service, tidiness, size of room, breakfast, etc, all is great!
Eugenio
Se hospedó 2 noches en noviembre de 2018
10/10 Excelente
Travelting, Barcelona
2 oct. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel a 10 minutos de la estación de tren. Ubicado en un complejo universitario. Hay algo de ambiente los fines de semana.
Travelting
Se hospedó 3 noches en septiembre de 2018
10/10 Excelente
Ildefonso, Spain.
30 ago. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente relación precio, calidad y servicio.
Aconsejable su estancia.
Y más aprovechando las ofertas de internet.
Buena situación y comunicación.
Pero hay algo a mejorar:
La insonorización de la habitacion.
Qué se escuche ruido y conversación normal de pasillo, puede ser normal.
Pero, no, con la habitación de al lado.
Gracias.
Ildefonso
Se hospedó 4 noches en agosto de 2017
8/10 Bueno
Cliente verificado
2 nov. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Correcto. Buena opción.
Buena opción para visitar la ciudad. Situado en un campus universitario. A 15' del centro a pie. Tranquilo, agradable y limpio. Desayuno algo caro pero correcto. No probamos las comidas. Se oyen las conversaciones en pasillos y otras habitaciones desde la habitación.
Cliente verificado
10/10 Excelente
Ophelia
10 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ophelia
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Tom
Viajó con su pareja
10 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Tom
Se hospedó 1 noche en mayo de 2024
Respuesta de Ben el 10 may. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston. We are glad to see you've had a great stay and hope to welcome you back soon again. Best wishes, Conference Aston Team
10/10 Excelente
David
Viajó por negocios
8 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed many times! Excellentl accommodation and staff
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Ben el 10 may. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston. We are glad to see you've had a great stay and hope to welcome you back soon again. Best wishes, Conference Aston Team
10/10 Excelente
Brian
Viajó por negocios
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff, nice room and good value
Brian
Se hospedó 1 noche en abril de 2024
Respuesta de Ben el 30 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Tai
Viajó con su pareja
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really convenient for the centre of town - staff were lovely, even in the middle of the night. Quiet and clean.
Tai
Se hospedó 1 noche en abril de 2024
Respuesta de Ben el 30 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
8/10 Bueno
Bethan
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything great apart from hard mattress and pillows
Bethan
Se hospedó 2 noches en abril de 2024
Respuesta de Ben el 29 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stayWe hope to welcome you back soon again. Best wishes, Conference Aston Team
6/10 Aceptable
Alex
Viajó por negocios
21 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The staff were really friendly and informative. The facilities were great and it was all very clean. I had a great stay other than the bed was rock hard. I can sleep anywhere but this bed was so uncomfortable I ended up sleeping on top of the duvet to add some softness to it as it started to hurt my body. Everything else was great apart from that
Alex
Se hospedó 1 noche en abril de 2024
Respuesta de Ben el 27 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Were glad you have found your stay comfortable and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stay. if you had informed us during your stay we would've been able to either sort the issue or move you to another room in the hotel We hope to welcome you back soon again. Best wishes, Conference Aston Team
10/10 Excelente
Marie
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, only 15/20 mins from the Bullring, and fantastic value for money
Marie
Se hospedó 1 noche en abril de 2024
Respuesta de Ben el 15 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Ange Samuelle
Viajó con su pareja
7 abr. 2024
Le gustó: Limpieza, personal y atención
Hotel is in a good location with paid street parking (free on weekends & bank hol) Staff are really friendly and for a small charge they even posted me an item I’d forgotten in the room. Although the pool was out of service during my stay, I’d come here again and would recommend to others.
Ange Samuelle
Se hospedó 2 noches en marzo de 2024
8/10 Bueno
Patrick
Viajó en grupo
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Patrick
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 5 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Vishal
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easily walkable to the centre. Lots of good food places nearby. Great size room and all the basic facilities.
Vishal
Se hospedó 1 noche en enero de 2024
Respuesta de Ben el 5 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston TeamThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Shalom
2 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shalom
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 5 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
8/10 Bueno
Matt
1 abr. 2024
Le gustó: Limpieza, personal y atención
Great staff great location, parking good pre paid.
Only down side toilet wouldn’t flush. Did report on checking out.
Matt
Se hospedó 2 noches en marzo de 2024
Respuesta de Ben el 5 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
8/10 Bueno
Justin
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked: staff were wonderful, the hotel was very clean, the areas around the hotel seemed safe, breakfast was great, bed was comfortable.
Only negative was poor sound insulation in the room. I was unfortunate to have noisy people in the adjacent room and I could hear them talking throughout the night.
Justin
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 3 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.I am sorry that you experienced noise during your stay. We are a busy city centre venue and whilst we do everything we can to mitigate the noise from other guests we do accept that on occasions this can happen. I can assure you that if you had reported the issue during your stay then we would have attended to the situation immediately. We do not tolerate in any way guests disturbing the experience for other residents and the quests would have been asked adopt more considerate behaviourWe hope to welcome you back soon again. Best wishes, Conference Aston Team
10/10 Excelente
Yang
29 mar. 2024
Yang
Se hospedó 2 noches en marzo de 2024
Respuesta de Ben el 27 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Richard
24 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Richard
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 5 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Victoria Louise
Viajó en grupo
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place upgraded room nice breakfast close to centre
Victoria Louise
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 22 mar. 2024
Dear Victoria Louise,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
6/10 Aceptable
Joao
17 mar. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Noisy room
Joao
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 22 mar. 2024
Dear Guest, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are so sorry you experienced a lot of disruption during your stay due to the disturbance from other guests on the floor you were staying on. We understand that sort of behaviour is not acceptable especially when it is disrupting other guests within the hotel.Our team go above and beyond to ensure these sort of issues don’t happen and if they do they are dealt with immediately.
10/10 Excelente
Robert
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service, clean and good location
Robert
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 22 mar. 2024
Dear Robert, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
6/10 Aceptable
Jack
13 mar. 2024
Le gustó: Limpieza, personal y atención
Jack
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 10 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've enjoyed your stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
8/10 Bueno
Kay
10 mar. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
Good
Kay
Se hospedó 1 noche en marzo de 2024
Respuesta de Ben el 10 abr. 2024
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team
10/10 Excelente
Philip
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Open plan accommodation and modern facilities
Philip
Se hospedó 1 noche en marzo de 2024
Respuesta de Conference Aston Team el 6 mar. 2024
Dear Philip, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Amber
25 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly receptionist. Clean and quiet room.
Amber
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 26 feb. 2024
Dear Amber , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Michael
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff service, easy to get to and the room was clean
Michael
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 18 feb. 2024
Dear Michael , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Katijah
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place and great staff
Katijah
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 18 feb. 2024
Dear Katijah , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
MOIRA
15 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay again and handy to walk into the centre of Birmingham.
MOIRA
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 16 feb. 2024
Dear Moira, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team
10/10 Excelente
Sherrie
Viajó por negocios
13 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
perfect location, lovely people.
Sherrie
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 16 feb. 2024
Dear Sherrie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
4/10 Mediocre
Haydar
12 feb. 2024
No le gustó: Personal y atención
Haydar
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 16 feb. 2024
Dear Haydar, Thank you for taking time to leave us a review,, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay and we are open to hear more bout your experience.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,
10/10 Excelente
Tilak
Viajó con su pareja
11 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Satff was quite good for sure coming back
Tilak
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 11 feb. 2024
Dear Tilak, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Oneil
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Oneil
Se hospedó 1 noche en febrero de 2024
Respuesta de Conference Aston Team el 12 feb. 2024
Dear Oneil, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Gwyn
Viajó por negocios
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gwyn
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 4 feb. 2024
Dear Gwyn, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Bueno
Harshit
31 ene. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great place. Right in the heart of Aston Uni.
Harshit
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 31 ene. 2024
Dear Harshit, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
6/10 Aceptable
Rebecca
30 ene. 2024
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Rebecca
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 31 ene. 2024
Dear Rebecca, Thank you for taking time to leave us a review. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Bueno
CE
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Millenium Point
We had a very comfortable stay. The staff were very helpful when we had a problem with the lighting in our room & they quickly found us an alternative room.
Our main issue was that breakfast didn't start until 8am & I had to be at Millenium Point for an event at 7am on Saturday morning. Breakfast on Sunday was lovely.
Overall a good experience.
CE
Se hospedó 2 noches en enero de 2024
Respuesta de Conference Aston Team el 30 ene. 2024
Dear CE, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Bueno
Sandra
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sandra
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 30 ene. 2024
Dear Sandra, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Cliente verificado
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really good and affordable hotel. I needed an accessible room, they provided one. They had very lovely staff who helped me with my luggage and escorted me to my room to ensure I settled in okay. It all made the stay better. Thank you.
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 30 ene. 2024
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
4/10 Mediocre
G
Viajó por negocios
26 ene. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Refund needed
It was ok - Apart from brown marks on the towel - See pic - Shampoo wasn't working - extractor fan in the bathroom wasn't working - wifi was going in and out - And the smell in the bathroom was putrid - The drains clearly need seeing to - I want a refund.
G
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager el 1 feb. 2024
Dear Gary,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.Firstly, I would like to extend my apologies. I am always grateful for feedback, but I am equally very concerned to hear that the quality of cleanliness was not to our usual high standards. We have taken immediate steps to rectify the issues and have implemented additional training for our housekeeping team to prevent a recurrence of such incidents in the future. Upon receiving your feedback about the issues, we investigated the matter thoroughly.We understand that this situation could have been resolved promptly had we been made aware of it during your stay. Unfortunately, as we were not notified at the time, we were unable to address the matter on-site.In recognition of the inconvenience you experienced, we would like to extend to you a gesture of goodwill. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best wishes,
10/10 Excelente
Masato
24 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Masato
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 24 ene. 2024
Dear Masato, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Sanjoy
Viajó con su familia
22 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent service from receptionist
Amazing service by staff. Excellent receptionist as she swapped our room from double to king with seating area as we have our kid with us. Other staff also were amazing. Overall highly recommend this place. Thank you for excellent service guys
Sanjoy
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 23 ene. 2024
Dear Sanjoy, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Dean
21 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dean
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 23 ene. 2024
Dear Dean, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
10/10 Excelente
Arnie
15 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Arnie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Conference Aston Team el 15 ene. 2024
Dear Arnie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,
8/10 Bueno
Kostiantin
14 ene. 2024
Le gustó: Limpieza
Very central, greatly priced, clean place
Great for a weekend stopover.
Very reasonably priced, very central with many facilities available.
Kostiantin
Se hospedó 1 noche en enero de 2024
Respuesta de Conference Aston Team el 14 ene. 2024
Dear Kostiantin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,