Exterior

Opiniones sobre The Lodge at Big Sky

3.5 out of 5
The Lodge at Big Sky
75 Sitting Bull Rd, Big Sky, MT

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 499 de 1000 opiniones" "
Evaluación: 8 - Bueno. 319 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 106 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1000 opiniones" "
Evaluación: 2 - Terrible. 44 de 1000 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

DAVID

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
BUENA UBICACION
ESTA MUY BIEN UBICADO,
Se hospedó 2 noches en diciembre de 2020
Respuesta de Raj Patel el 8 mar. 2021
David We are very happy that you enjoyed your stay. Please come back and stay with us again the next time you are in Big Sky! Thank you Raj Patel Guest Relations

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
lo unico bueno: cercania con la base del lift. Todo lo demas esta pesimo. El desayuno malisimo, mala atencion de recepcion, housekeeping llega a las 5 de la tarde y solo a veces. Los cuartos viejos y mal mantenidos. los baños sucios. una decepcion y mas por el precio pagado
Se hospedó 4 noches en enero de 2020
Respuesta de Shivam GM el 7 feb. 2020
Sorry to hear your stay wasn't up to standard. We strive to provide all guests with an excellent experience. Your stay is not typical to our hotel. -- Shivam GM

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Buena ubicación
El hotel se encuentra bien ubicado el personal en general es atento y está limpio las habitaciones son muy amplias Necesita una renovación de las instalaciones urgente está muy viejo y descuidado
Se hospedó 4 noches en marzo de 2018

10/10 Excelente

Lilijana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Saloni Patel el 1 may. 2024
Thank you for the review, Lilijana. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Saloni Patel el 29 abr. 2024
Thank you for the review, Gary. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

RC

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like that it is pet friendly.
Se hospedó 2 noches en abril de 2024
Respuesta de Saloni Patel el 18 abr. 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Bueno

Aaron

Le gustó: Limpieza, personal y atención
Strikes the right balance between location, affordability, and amenities. If you’re willing to trade luxury for convenience, this is a great option.
Se hospedó 2 noches en abril de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review Aaron. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bueno

Chaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review Chaun. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

David, Las Vegas

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not the best!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your feedback David. We are extremely apologetic for any inconvenience caused. We strive to perform better and we hope you would give us another chance the next time you are in town.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone was friendly and helpful. The shuttle to the mountain and skiing very nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review William. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bathroom could use an update as far as towels and soap - I don't need most expensive, but one level higher,especially the soaps and shampoos.
Se hospedó 4 noches en marzo de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We will pass on your issue to management and have necessary action taken. We hope to see you again soon.

10/10 Excelente

Kathlyn, Del Mar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review Kathlyn. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Extremely courteous, friendly and helpful staff! Breakfast offerings were average, but every other aspect of our stay was truly enjoyable. Delighted with proximity to ski base/lifts.
Se hospedó 4 noches en marzo de 2024
Respuesta de Saloni Patel el 9 abr. 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

6/10 Aceptable

Mark, Tahoe City

Viajó con su familia
Location was great. Property was average. No housekeeping services during 3 night stay. Elevator not working for the entire stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de MP General Manager el 12 mar. 2024
Mark, sorry about the inconvenience of the elevator. We are working dilligently to get the elevator issue fixed. Right now, we are doing housekeeping services every 3rd day, but we are more than happy to service upon request between then. Sorry to hear you had an average stay with us. We hope to see you again soon for your next Big Sky adventure.

6/10 Aceptable

David

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff was great, elevator did not work at all while I was there and I was on second floor. Free breakfast was poor hotel fare. Towels were stiff & uncomfortable. Also, it is not the easiest walk to the base of the resort. You have to walk in the road next to traffic.
Se hospedó 5 noches en febrero de 2024
Respuesta de Saloni Patel el 4 mar. 2024
Thank you for your feedback David. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We are also aware that the elevation and the traffic are the biggest hurdles to get to the base of the resort and hence we provide shuttle services. We strive to perform better and we hope you would give us another chance the next time you are in town.

4/10 Mediocre

Lance

Le gustó: Limpieza
broken elevator 3 days. No room cleaning. Glorified Motel 6. Not what is expected at BS for the money.
Se hospedó 4 noches en febrero de 2024
Respuesta de Saloni Patel el 28 feb. 2024
Thank you for your feedback Lance. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We strive to perform better and we hope you would give us another chance the next time you are in town.

8/10 Bueno

Neil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024
Respuesta de Saloni Patel el 25 feb. 2024
That you for your review, Neil. We are glad that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Sherif y

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The carpet was dirty, room was dated with old furniture. I would not stay there again. They would not make coffee at 7 pm
Se hospedó 4 noches en febrero de 2024
Respuesta de MP el 21 feb. 2024
Hi Sherif,Thank you for rating and reviewing The Lodge at Big Sky.

8/10 Bueno

Philip, Elkins Park

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
For a two minute walk and much less expensive than the Huntley, The Lodge remains a clean, safe, reliable property. The staff is friendly and helpful. There are few bells and whistles, but the hot tubs are a welcome sight after a day of skiing. The property shuttle gets you to the base of the village, a short walk from the lifts. We were glad we returned again this year.
Se hospedó 4 noches en enero de 2024
Respuesta de MP el 21 feb. 2024
Hi Phillip,Thank you for rating and reviewing The Lodge at Big Sky!

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Simple / old hotel. Cheap thin toilet paper. Seems overpriced for what it is. Very good location though 5 minute walk from the base.
Se hospedó 8 noches en enero de 2024
Respuesta de MP el 21 feb. 2024
Thank you for rating and reviewing The Lodge at Big Sky!

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great welcoming staff and clean hot
Se hospedó 6 noches en febrero de 2024
Respuesta de MP el 16 feb. 2024
Hi Michael. Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2024
Respuesta de MP el 12 feb. 2024
Hi Daniel,Thanks for leaving our Lodge a 10out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2024
Respuesta de MP el 7 feb. 2024
Hi Eric,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excelente

Pat James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 4 noches en enero de 2024
Respuesta de MP el 24 ene. 2024
Hi Pat,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words

10/10 Excelente

Vinicius, Cincinnati

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The homey, personal atmosphere was what made our trip truly special! The owners were always present, the staff was warm and friendly, and we felt cared about as an entire family ❤️. Thank you to everyone for making our trip so special!
Se hospedó 4 noches en enero de 2024
Respuesta de MP el 24 ene. 2024
Hi Venicius,Thank you for taking a moment to share your experience at The Lodge at Big Sky. We’re proud to deliver great value to our guests, we’re delighted that you found our Lodge for your stay. We hope you’ll visit us again soon

8/10 Bueno

Dolph, Albuquerque

Se hospedó 4 noches en enero de 2024
Respuesta de MP el 19 ene. 2024
Hi Dolph,Thank you for rating and reviewing The Lodge at Big Sky!

10/10 Excelente

Lance

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de MP el 18 ene. 2024
Hi Lance,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Looking forward to seeing you guys again.

10/10 Excelente

Tisha

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de MP el 16 ene. 2024
Hi Tisha,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated. Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 Excelente

Kara

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The mountain is awesome and the staff was very friendly. I would stay there again for sure.
Se hospedó 3 noches en enero de 2024
Respuesta de MP el 16 ene. 2024
Hi Kara,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

6/10 Aceptable

Clemens

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
note that the bar they advertise was closed every single day I was there (4 nights over new years). very disappointing as that was part of the appeal to relax and play some board games after skiing. they suggested I could grab a beer from their fridge or they could make a drink. not sure thats as advertised.
Se hospedó 5 noches en diciembre de 2023
Respuesta de MP el 10 ene. 2024
Dear Clemens,Thank you for sharing a review of your recent experience.

10/10 Excelente

Rick

Se hospedó 3 noches en enero de 2024
Respuesta de MP el 25 ene. 2024
Hi Rick,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Continent
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP el 29 dic. 2023
Dear Diana,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciatedThank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 Excelente

Gregory, Montecito

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value for the $. Close to skiing and restaurants
Se hospedó 5 noches en diciembre de 2023
Respuesta de MP el 23 dic. 2023
Hi Gregory,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 Excelente

Milt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP el 21 dic. 2023
Hi Milt,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated. Looking forward to seeing you guys again at The lodge at big sky.

2/10 Terrible

Gregory

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Avoid! Horrible experience, the managers treat their staff like junk in front of their patrons, the heater doesn’t work in their bus and the paint was peeling on the walls in our room. Due to the location they should get 125 a night during ski season and half that in the off season. This is a low grade operation.
Respuesta de MP General Manager el 31 oct. 2023
Mr. Tschetter, thank you for taking the time to review your stay. Please call the hotel ASAP as we would like to know which manager was improperly treating an employee. We are a small team that we like to treat as family. I see that you stayed back in 2022, so the issue with your room may have already been fixed. As for your concern with the shuttle's heat. We intentionally leave the heat off as all the passengers that ride the shuttle are in full ski gear on their way to and from the slopes. I'm sorry to hear your stay wasn't up to standard. Rest assured your experience will not be repeated. -- MP General Manager

8/10 Bueno

Melissa

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Staff were very friendly and accommodating.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP el 12 oct. 2023
Hi Melissa,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

8/10 Bueno

Randolph

Se hospedó 2 noches en octubre de 2023
Respuesta de MP el 6 oct. 2023
Hi Randolph,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

8/10 Bueno

Kenneth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP el 23 sept. 2023
Hi KennethThank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon

10/10 Excelente

Micsunica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely, comfortable and clean!
The Lodge at Big Sky was surprisingly beautiful and comfortable. It is a new construction with views overlooking the mountain. Front desk concierge person, Jacob was very nice and took care of our check in right away. We even extended our stay with another day. The Big Sky Resort is beautiful, new and resourceful.
Se hospedó 1 noche en agosto de 2023
Respuesta de MP el 21 sept. 2023
Hi Micsunica,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again

10/10 Excelente

CLIFFORD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mountain High
Very friendly and attentive staff; handy morning breakfast fueled our active fall days of hiking biking and sightseeing. Room was spacious and well maintained
Se hospedó 7 noches en septiembre de 2023
Respuesta de MP el 20 sept. 2023
Dear CliffordThank you for taking the time to share your generous review and feedback. We are thrilled to learn you enjoyed your stay at The Lodge at Big Sky Big Sky. providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We can't wait to welcome you back again for another mountain getaway

8/10 Bueno

Luis

Le gustó: Limpieza
Se hospedó 3 noches en septiembre de 2023
Respuesta de MP el 20 sept. 2023
Hi Luis,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service

10/10 Excelente

Dianne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP el 15 sept. 2023
Hi Dianne,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

8/10 Bueno

Amy

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great stay!! Great breakfast!
Se hospedó 4 noches en agosto de 2023
Respuesta de MP el 13 sept. 2023
Hi Amy,Thank you so much for taking the time to leave us this amazing review, We are happy to hear you enjoyed our breakfast.

10/10 Excelente

terri

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful setting
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP el 11 sept. 2023
Hi Terri,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. Looking forward to seeing you again.

8/10 Bueno

Wanda

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
Clean and felt safe but beware you will pay an additional 12.00 per day for parking.
Se hospedó 5 noches en septiembre de 2023
Respuesta de MP el 8 sept. 2023
Hi Wanda,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

10/10 Excelente

Gina

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I had a very short stay at the hotel, but it appeared the hotel was very well maintained. It would have been nice to have had an iron and ironing board.
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP el 8 sept. 2023
Hi Gina,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We have Iron and Ironing board available on request. We hope you’ll visit us again soon.

10/10 Excelente

Zaven

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP el 4 sept. 2023
Hi Zaven,Thank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon.

2/10 Terrible

Braden

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They had no amenities, charge $10 a load of laundry, then charged me $250 after we left for a clogged toilet that we notified them of. Staff had trouble communicating, and managers routinely dodged phone calls but charged my card extra just fine. Very poorly run business and outdated lodge.
Respuesta de MP General Manager el 1 sept. 2023
Thank you for taking the time to review your stay. Your experience comes as odd to us. This is not the typical guest experience. You may have tried to reach out while I was out for my sons wedding. Please don't hesitate to reach out again to get this issue resolved. -- MP General Manager

6/10 Aceptable

Susan, Merlin

Viajó con su familia
We were later arriving at the hotel and it took three rooms to get the room we actually reserved. Then we were told for the inconvenience we were given an upgrade. We didn't. We were given the room we had actually reserved.
Se hospedó 1 noche en agosto de 2023
Respuesta de MP el 30 ago. 2023
Hi Susan,Thank you for your review. We really appreciate you bringing this issue to my attention

10/10 Excelente

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great and accomodating
Se hospedó 3 noches en agosto de 2023
Respuesta de MP el 28 ago. 2023
Hi Barbara,Thank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon