Location of property was great. We booked for location and having a private hot tub. Hot tub felt like a bait and switch. It is more like an outdoor jetted tub- maybe 18-24” deep. Total joke except for little kids. Master bedroom under main living area so tough if anyone wants to sleep in. Kid bunk room over main living area with windows so kids were bothered by lights on/adults talking downstairs which was a bummer.
Vacasa was terrible to work with. Dirty dishes in cupboard when we arrived. They wouldn’t give us any dishwasher soap, town was a 30 min drive each way that I guess they wanted us to drive just to buy dishwasher pods. (No wonder the people before us had left dirty dishes) Eventually they gave us soap. No instructions in the house on where to take trash, how to ski in/ski out, local info, etc. Thought I left my wallet behind on the last day, Texted Vacasa within an hour. They wanted to charge me $$$ (vrbo won’t let me post amount) to LOOK for the wallet, not to send it just to say if it was even there. As if they didn’t already have a cleaning crew there that they could just ask. VRBO used to be renting from an owner who cared about your experience. Vacasa only cares about money. One dish towel for 8 people for 5 days. Supplies at all vacasa rentals are the same regardless of days or guests or how much money you pay. Will never rent a property run by them again. Hopefully owners get wise to this.