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Opiniones sobre Quaint Log Cabin near Big Sky Resort with Private Hot Tub and WifI

Quaint Log Cabin near Big Sky Resort with Private Hot Tub and WifI
Big Sky, MT

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 7 de 12 opiniones" "
Evaluación: 8 - Bueno. 3 de 12 opiniones" "
Evaluación: 6 - Aceptable. 2 de 12 opiniones" "
Evaluación: 4 - Mediocre. 0 de 12 opiniones" "
Evaluación: 2 - Terrible. 0 de 12 opiniones" "

8,0/10

Limpieza

Opiniones

6/10 Aceptable

Taj R., Chicago, IL

Great location, Jacuzzi did not work, not clean
We have stayed in Cowboy Heaven every year for the past 5 years. This was the worst stay we have had there yet. We stayed 5 nights— the jacuzzi temperature panel was broken by previous guest and was inoperable our entire stay; the dishes/ pots were dirty/ greasy, and trash was not picked up by service staff (had to ask multiple times), After waiting all week for the jacuzzi repair, Natural Retreats finally offered us a $40 per day refund. Lol. Was underwhelmed by the level of service and responsiveness. Will definitely rent in Cowboy Heaven again, but never again through Natural Retreats.
Se hospedó 5 noches en febrero de 2022
Respuesta de VrboOwner el 25 feb. 2022
Thanks for your review, Taj. Please accept our sincerest apologies for the various issues you had at Cowboy Heavens 3 Rustic, all of which we've relayed to our onsite team. Thank you for being our guest. We would like the opportunity to provide you with a better experience the next time you plan on visiting Big Sky

6/10 Aceptable

Elizabeth V.

No le gustó: Limpieza
Great location!! Not the cleanest
Great location to stay. The pictures are deceiving. The master bathroom is just a toilet and stand alone shower. The sink isn't in the bathroom, it is located in the master bedroom as you walk in. The washing machine smelled of mold. The washer and dryer are located in the master bedroom closet. Also, not on the pictures of the location. Could not wash clothes if planning on going to bed. There was a plastic ziploc and uno card under the ottoman in the living room and clump of hair was found on the floor in the guest bedroom from the previous guests, so the floors were not cleaned/vacuumed.
Se hospedó 5 noches en julio de 2021
Respuesta de VrboOwner el 7 sept. 2021
Thanks for your review. Please accept our sincerest apologies for the issues you encountered during your visit. This is certainly not our standard, and we've relayed all your comments to our team in Big Sky, so that they can address them. Thank you for staying with us. We would like the opportunity to provide you with a better experience in the future.

10/10 Excelente

Melissa C.

Le gustó: Limpieza
Perfect family location
We stayed for our spring break trip with our four kids, ages 4-11. It was the perfect location to ski in and out for our kids, and our younger two kiddos especially...right down to the ski school at Madison Base. On our day off from the slopes, we enjoyed sledding down the small hill right out the back door. The hot tub was perfect to relax in after our days on the slopes. The amenities in the cabin were a little outdated...but the cabin was so cozy and perfectly located, that it wasn’t a big deal for our crew. The beds were super comfy, and the fireplace was warm and toasty. All in all, a perfect location can’t be beat...we all forward to a return visit. Thank you.
Se hospedó 7 noches en marzo de 2021
Respuesta de VrboOwner el 23 mar. 2021
Hi Melissa. Thank you for taking the time to review your recent stay with Natural Retreats. We're so glad to hear that you and your family enjoyed the cabin and your vacation here in Big Sky! Thank you for all your feedback. We are working with the homeowner to update the cabin and will be sure to pass this along to him. We look forward to hosting you again in the future!

10/10 Excelente

Samantha B.

Le gustó: Limpieza
Cozy cabin in a truly ski in/ski out location!
This was our first time to Big Sky and we were recommended to these cabins by a friend. This one truly is ski in/ski out and we used that feature every single day, including ducking in for lunch about half the days. The cabin itself is quaint and cozy and very well appointed. It was perfect for our family of 4. The hot tub just 5 steps from your front door is a special treat and we used it every day, surrounded by snow covered trees. Moonlight Basin in general is a little trip from the Mountain Village which works for some (quiet and relaxed) but maybe not all. Our kids were in ski school, so we found it easiest to drive them down and then drive back up for us to ski out for the day. We truly enjoyed this peaceful, charming spot.
Se hospedó 7 noches en febrero de 2021
Respuesta de VrboOwner el 26 feb. 2021
Hi Samantha. We appreciate your review, and we're thrilled to hear that you and your family had an exceptional experience at Cowboy Heaven Cabins 3. Thanks for staying with us! We look forward to welcoming you back to Big Sky again soon.

10/10 Excelente

Kevin F.

Le gustó: Limpieza
Big sky cowboy heaven took was perfect
Big sky is amazing and this cabin was perfect for ski in and out and everything it offered.
Se hospedó 5 noches en febrero de 2021
Respuesta de VrboOwner el 18 feb. 2021
Hi Kevin. Thanks for taking the time to write a review about your recent stay with us at Cowboy Heaven-3 Rustic Ridge. We agree--is a pretty awesome place! Thank you for staying with us. It would be our pleasure to host your next visit to Big Sky again soon.

8/10 Bueno

Scott C., Chicago

Le gustó: Limpieza
Great ski in ski out!
Very easy and beautiful!we enjoyed our stay !
Se hospedó 4 noches en marzo de 2020
Respuesta de VrboOwner el 6 abr. 2020
We appreciate your review, Scott, and we're delighted to hear that you that you had a wonderful stay with us! It would be our great pleasure to host your next visit to Big Sky again in the future.

10/10 Excelente

Amy W.

Great Vacation!!!!
Wonderful cabin, very clean and well equipped. Plenty of room for family of four. Great ski in ski out location. Very quiet!!! Close to mountain village and necessary amenities. Highly recommend this cabin.
Se hospedó 7 noches en abril de 2018
Respuesta de VrboOwner el 17 mar. 2020
We are so pleased to hear that you had such a wonderful vacation with us! We hope to have the privilege of serving you again in the future.

10/10 Excelente

Noel & Debi R.

Cozy Cabin !!
This was a perfect place for us to stay in order to enjoy Moonlight Basin. Everything we needed was there and the convenience was wonderful. We loved it!!
Respuesta de VrboOwner el 17 mar. 2020
Hi Noel and Debi, Thank you for taking time to review your stay with Natural Retreats here in Big Sky. The Cowboy Heaven Cains are great accommodations for families and friends seeking a quiet rustic getaway while still having all of the modern conveniences and unbeatable ski in/ski out access! I am glad you enjoyed your stay with us and hope that all future guests enjoy the same experience. We look forward to your next visit to Big Sky and hope to have the pleasure of hosting you again!

8/10 Bueno

Cliente verificado

Fun family weekend
This small cabin was great for our family's vacation weekend. We had a minor maintenance issue which was fixed in a matter of hours while we were out skiing. We were able to ski out the front door, though getting back to the cabin was a short hike each time. Very convenient to grab lunch and head back out for more runs. The kids had a great time sledding down Gambler and hiking back up it. It was nice to relax in the hot tub once the lifts closed. We were very glad to have washer/dryer to clean the ski layers. Even though there are a number of cabins in the area, the surrounding trees provide enough privacy that you don't feel like your neighbors are sharing your vacation. We definitely enjoyed ourselves!
Se hospedó 3 noches en febrero de 2017
Respuesta de VrboOwner el 17 mar. 2020
Thank you for taking the time to review your stay with Natural Retreats. I am glad to hear that we were able to promptly fix your maintenance issue and that you and your family enjoyed the cabin. We look forward to the opportunity to host you again for your next Big Sky vacation! Tim Drain General Manager

10/10 Excelente

Michael C., Annapolis, MD

Big Sky Ski trip
Great spot for our annual 4 guys ski trip. Kitchen could use some upgrades but we fixed all meals in cabin -- it's convenient enough to ski-in for lunch -- and managed well. Management very considerate.
Se hospedó 3 noches en enero de 2017
Respuesta de VrboOwner el 17 mar. 2020
Nothing quite like a guys weekend on the slopes! We appreciate your feedback and have forwarded your comments along to the homeowner. Glad you had a great time in Big Sky, we hope to see you again soon!